WAIKIKI BEACH, Hawaii – October 22, 2008 - Aqua Hotels & Resorts
announced the appointments of Rose Kemna and Leonor Wong to newly-created
positions of Director of Sales and Director of Guest Relations, respectively.
Director of Sales, Kemna is responsible for overseeing daily revenue generation
for Park Shore Waikiki. In addition, she also oversees Retail Market
Segments including Corporate, Government, Military, Kamaaina, Travel Agent,
Consortia and Niche markets for all 12 Aqua Hotels.
Kemna has 18 years of Hawaii travel industry experience and was most
recently at The Kahala Hotel & Resort where she was Senior Sales Manager
responsible for generating revenue in group sales including meetings and
incentives. Prior to The Kahala, Rose was Sales Manager at ResortQuest
Hawaii, generating revenue for over thirty hotel and condominium resorts
throughout Hawaii from Kamaaina, Military, Travel Agent and Niche markets.
”We are thrilled to have someone with Rose’s background and experience
join the Aqua ‘Ohana,” said Elizabeth Churchill, Aqua’s VP Sales &
Currently, Kemna is located at Aqua’s home office but will transition
to Park Shore Waikiki prior to the start of their 2009 renovation program.
Kemna is a graduate of the University of Hawaii School of Travel Industry
promoted to the newly-created Director of Guest Relations position, Wong
is tasked with championing Aqua’s guest relations initiatives and increasing
service standards at all 12 Aqua hotels in Waikiki.
“Wong played a key role in helping Aqua achieve top ten status on TripAdvisor,”
remarked Guy Underkoffler, Aqua’s Senior Vice President. “Her excellent
operations and interpersonal skills will be utilized to improve the breakfast
service, manager’s reception and overall first impression of the recently-renovated
Aqua Bamboo & Spa, followed by Park Shore Waikiki.”
Wong has 18 years of experience in hotel engineering and housekeeping
management which resulted in her ability to manage and execute projects
effectively and efficiently as well as maintain the property to the highest
level expected. Most recently, Wong was Executive Housekeeper for
Aqua Ocean Tower/Hotel Renew. She was also Assistant Executive Housekeeper/Inspector
for Royal Garden Hotel and a member of the Engineering department at Waikiki
Wong was educated at the University of Northern Philippines and received
several certificates in housekeeping and operational problem solving.
Her office is located at the Park Shore Waikiki.
About Aqua Hotels & Resorts
Aqua Hotels & Resorts is a full-service hotel management company
founded in 2001 by Hawaii hotelier Mike Paulin. In 2005, the Aqua
Boutique Collection was launched, with a focus on service, experience and
value, appealing to today’s budget conscious traveler. In 2006, the
Aqua Lite Line was added to represent the company’s transitional and best
rate product. In 2007 and 2008, Aqua Hotels & Resorts was ranked the
#8 ‘Fastest 50’ growing Hawaii Company by Pacific Business News. Currently,
Aqua’s chain-wide inventory of unique properties is located exclusively
in Waikiki where it is Oahu’s value leader and TripAdvisor's most ‘honored’
hotel company. Visit www.aquaresorts.com for more information about the
company and individual hotels. For reservations, see your preferred travel
agent or call Aqua toll free at 1-866-406-2782.