News for the Hospitality Executive
Reduce Lost Business; Increase Revenues by Measuring
the Response Time and Quality of RFPs
Dallas, TX November 24, 2008 Revenue Source One announced today that the company has improved its Internet Mystery Shopping, Request For Proposal Intelligence Quotient (RFPIQ), service introduced last December.
Jay Delerno, President of Revenue Source One said, we are offering this revised version of our Mystery Shopping service (RFPIQ) based on our shopping experiences over the past eleven months. The results we have seen show that Request for Proposals (RFPs) sent via the Internet are not responded to by hotels almost fifty percent of the time. This lack of response accounts for the loss of a great deal of group rooms and catering revenue.
Mr. Delerno went on to say, as the Internet plays an ever increasing role in the booking of group rooms and catering business, it becomes even more critical that hotels understand how customers using the Internet to book business are responded too. This improvement to our Mystery Shopping (RFPIQ) service will assist management to better understand the response time to clients, the specific information that is being provided to clients, as well as how much business they may be losing.
The revised service offers the following:
Some benefits of Internet Mystery Shopping of the competition are:
|Also See:||Increase Profits by Mentoring Directors of Sales / Jay Delerno / November 2008|