News for the Hospitality Executive
Luc Bollen Named General Manager of
Hilton Petaling Jaya, Malaysia
by outgoing General Manager Michael Nagel
Petaling Jaya, Malaysia, 12 August 2008 Ė Hilton Hotels has appointed seasoned industry professional, Luc Bollen, as General Manager of Hilton Petaling Jaya; one of the Hiltonís longest standing hotels in Malaysia, with effect on 4 August 2008. Mr Bollen succeeds Mr Michael Nagel who managed the hotel from 2001 to July 2008 and now heads Hilton Beijing.
Mr Bollen joined Hilton Hotels in 1993 and his most recent posting was as General Manager of Hilton Hefei in China, where he was instrumental in the development of the hotel throughout the pre-opening and operational phases. In just two years under his leadership, Hilton Hefei garnered numerous international awards that reaffirmed the hotelís standing as one of the best business hotels in China.
Commenting on his appointment, Mr Bollen said: ďIím delighted to be given the opportunity to lead this outstanding property which has been opened since 1984. The 553 well-appointed guest rooms and suites provide an excellent option for business and leisure travelers alike in Malaysia. I look forward to enhancing the hotelís image and driving it to further heights with my dedicated team.Ē
Mr Bollen has an outstanding track record in the hospitality industry with over 20 yearsí experience in various fields of hotel operations.
Starting his career in hospitality as an Executive Chef at Hilton Antwerp, he was then appointed to the position of Director of Operations at Hilton Shanghai, where he steered a team of one thousand employees to successfully increase guest satisfaction ratings and team member satisfaction. During this time he was also called on to serve as Acting General Manager. Mr Bollenís career has taken him to many continents including Europe, Africa, the Middle East, Gulf region, China and most recently Malaysia.
In his new role, Mr Bollen will continue the hard work of his predecessor in delivering profitability and quality service closely associated with the 553-room Hilton Petaling Jaya, and will spearhead numerous projects to uplift the hotelís image.
Mr Bollen is a graduate of the Hotel College of Brussels. Despite his busy schedule, Mr Bollen takes time out to tutor in the companyís leading programme, Hiltonís Pro Active Leadership Training. Belgian born, Mr Bollen is fluent in English, French, Dutch and German. He has a passion for good food and wine, travel and rugby.
|Also See:||Luc Bollen Named General Manager of Hilton Hefei / August 2006|