Hotel Online  Special Report

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Newmarket International’s Delphi® Selected by the
Al Habtoor Group for its Metropolitan Hotel 
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PORTSMOUTH, N.H. & DUBAI, United Arab Emirates - April 28, 2008 - Newmarket International, Inc., the leader in sales and catering solutions for the hospitality industry, today announced that Habtoor Hotels has selected Newmarket’s Delphi® and MeetingBrokerSM solutions for its Metropolitan Hotel on Sheikh Zayed Road in Dubai. Delphiis the leading sales and catering software solution, allowing hotels to better align sales efforts and thereby, increase revenues. MeetingBroker is an innovative web-based lead management solution which will enable users at the Metropolitan Hotel to respond quickly and online to business opportunities. 

The Al Habtoor Group owns and operates several hotels throughout the Middle East through its subsidiary Habtoor Hotels. Established more than 25 years ago, the group is recognised as the most experienced Dubai-based international hotel company. Habtoor Hotels has been using Delphi in its Habtoor Grand Resort & Spa for two years. Since the deployment of Delphi, the Grand has realized considerable benefits and enjoys Delphi’s integration to its other applications, such as its Property Management and Event Management Systems. Based on this success, Habtoor Hotels will implement Delphi in The Metropolitan Hotel on Sheikh Zayed Road and has potential plans to further roll out Delphi across its entire estate. 

“We used Delphi S&C solution at our Habtoor Grand property when it opened two years ago. We have been very happy as it has helped us to ensure that the sales teams are on top of all the leads and are able to get back to our clients faster. We have now decided to roll it out into our other properties and have signed up Metropolitan Hotel on Sheikh Zayed Road which is a landmark hotel in Dubai,” said Rahim Abu Omar, CEO of Habtoor Hotels. 

The Delphi solution will help the Metropolitan Hotel to manage its group business and streamline operations. With Delphi’s strong reporting capabilities, The Metropolitan will be able to run reports in minutes to analyse the business coming into the property, identify need periods, forecast revenue and determine its best customers. Ultimately, The Metropolitan Hotel will be able to focus its sales team on leads and relationships rather than administrative tasks. By implementing MeetingBroker, the sales team can quickly respond to RFPs and also mandate assignment and escalation rules for leads, ensuring a timely response to prospects. 

“We’re thrilled that Habtoor Hotels decided to implement our technology solutions at another one of its leading hotels,” said Steve Lambert, Managing Director – International, at Newmarket International, Inc. “Together with Wide Computer Systems, we look forward to a long relationship with Habtoor Hotels in providing them with integrated, innovative hospitality technology solutions.” 
 

About Newmarket International
Newmarket International, Inc. (www.newmarketinc.com) is the leader in delivering sales, group catering and event software solutions to the global hospitality and entertainment industries. Newmarket International’s suite of business solutions can be found in hotels, casinos, restaurants, visitor bureaus, stadiums, meeting arenas and convention centers throughout the world. Newmarket International has over 70,000 users worldwide, with over 10,000 installations in over 110 countries. Newmarket International is headquartered in Portsmouth, New Hampshire, with international offices in Cologne (Germany), London, Shanghai, Singapore and Sydney. 

Newmarket and Delphi are registered trademarks of Newmarket International, Inc. MeetingBroker is a service mark of Newmarket International, Inc. 


 
 
Contact:

Elise Sherman
Marketing Programs Manager
Newmarket International, Inc.
esherman@newmarketinc.com
(603) 436-7500
Direct: (603) 427-5759 
www.newmarketinc.com

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Also See: Southern Sun Selects Newmarket’s Delphi® Sales and Catering Software for its Middle East Properties / April 2008
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Newmarket International and Software Management, Inc. Join Forces to Offer First-Ever Lead Automation Service for CVBs and Their Member Hotels / March 2008
Five-Property DC Hotel Company Drives Sales with Online Tools; Property sales teams use Web system to share leads, cut tech expenses / February 2008
Inn at Middletown Reaps Big Benefits from Online Sales and Catering Solution for Mid-Scale Properties / December 2007
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Newmarket® International's Vice President of Product Development to Present at HTNG 2007; Shawn McGowan to participate in thought leadership program addressing the successes and challenges of service-oriented architecture / February 2007
Newmarket's Daylight Customers to Share Insights at NewmarketPLUS 2007 User Conference; Industry professionals to share real-world experiences using Daylight to connect and compete in the hospitality industry / February 2007
Industry Professionals to Discuss Competing for the Future of Hospitality at NewmarketPLUS 2007 User Conference; Newmarket International's customers will share how technology enables them to better compete in today's hospitality marketplace / February 2007
Prestigious Grecotel S.A. Selects Newmarket’s Delphi™ Multi-Property Edition and Delphi Diagrams; Delphi solution will empower luxury hotel chain in Greece to maximise sales and group business / February 2007
Newmarket International to Host 4th Annual User Conference; NewmarketPLUS 2007 will feature insight from Newmarket executives, industry analysts and leading hospitality companies / February 2007
Newmarket International Realizes Rapid Growth in Dubai; Region's leading hotels choose Newmarket's sales and catering solutions for competitive edge / February 2007
Newmarket International Appoints Patrik Wennerland to Sales Director EMEA; Hospitality Industry Veteran Brings Years of Experience and Expertise to Expand Newmarket's International Reach / January 2007
Classic Ethan Allen Hotel Taps Delphi Sales and Catering to Book More Business / December 2006
InterContinental and Crowne Plaza Hotels at Dubai Festival City to Launch with Delphi; Global hospitality firm prepares for dramatic growth in events business / December 2006
Four BDL Properties Move to Delphi Multi-Property Edition; British firm expects to boost revenue for its marquee IHG franchises / November 2006
Newmarket International Wins ACE Awards for Customer Support and Project Management; Customer Excellence awards certify Newmarket's outstanding achievement in client satisfaction / November 2006
Legendary 82,000-Seat British Stadium Installs Delphi Suite; Twickenham Experience Deploys Delphi Sales & Banqueting Suite / November 2006
MeetingBroker Recognized in 2006 EIBTM World Wide Technology Watch / November 2007
Starwood Atlanta Cluster Converts 312% More Business With Cross-Property Lead Sharing Solution; Achieves 42% Revenue Gain, 18-Month ROI on Technology Investment / June 2004
Dolce International Rides Trend of Increased Group Business Leads From Internet Channels; Global Leader in Conference Destinations Shares Leads via Network Technology, Web Connectivity; Group Leads Increase 10%, Definite Bookings Up 5% Over Last Year / May 2004
Meeting Planners Expand Internet Use in 2004, Web-Channel Group Business Increases 428% in 2003 / April 2004

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