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Staff Retention Issues Felt Globally

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April 2008 - Hotels around the world are finding it harder to recruit and train good workers.  One official with InterContinental Hotels Group (IHG) calls the problem nothing less than a "global war for talent, for skilled, experienced hotel staff." (1) IHG says it will need about 120,000 new workers to staff the 1,500 hotels it has in development worldwide, and Marriott expects to need 23,000 new employees in its overseas markets this year alone. 

A challenge for management is strengthening the hotelís bond with its workers at a time when they are being hotly pursued by other luxury hotels.  It is especially challenging to hire and retain workers in cities which have seen the opening of several luxury properties in recent years. 

Smart hoteliers look for answers by focusing on communication, training, and the implementation of new processes. Industry leaders are partnering with Hostar International, Inc., to put an effective housekeeping material management system in place in their hotels to assist their employees.  The ProHost® System, designed and developed by Hostar International, Inc. presents a professional appearance while boosting moral and productivity of the housekeeping department.  Room attendants no longer search for needed supplies to complete room assignments.  This eliminates employee frustration, increases productivity, and allows staff to focus more time on guestroom cleanliness.   Hoteliers wishing to eliminate employee back strain and fatigue have found that Hostarís powered mobiles are an excellent way to keep room attendants healthy and happy.  In addition to housekeeping benefits, laundry operations run more efficiently with an increased dialogue between the two departments.  Hotels that have implemented a ProHost® System have discovered that a sound distribution process is one of the keys to keeping their housekeeping employees satisfied and productive.

Hostarís worldwide customer base ranges from 150 room luxury boutique hotels to 3,000 room mega properties.  Sales representative offices are located in Dallas, Dubai, Los Angeles, Macau, New York, Seattle, Singapore and Sydney.  ProHost® equipment is assembled and shipped from Hostar facilities near Cleveland , Ohio, USA. 

We invite you to visit us if you will be attending one of these upcoming tradeshows:

FHA 2008 Tradeshow in Singapore on April 22-25-Stand 4E3-1 Hall 3
Dubai Hotel Show in Dubai on June 8-10-Stand Bahraja Trading

Ask a Hostar representative for a gift that we will be handing out at the tradeshow.

For more information about Hostar International please go to www.hostar.com

(1) AH&LA Smartbrief 01/11/08

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Contact:


www.hostar.com
info@hostar.com

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Also See: The ProHost® Minibar Mobile from Hostar Reduces Work Related Injuries While Keeping Items Organized and Secured / March 2008
Leaving Dollars on the (Guestroom) Table? Increase Value through Hostar's Improved Housekeeping Operations / February 2008
Hoteliers In the Middle East Value Hostarís Food and Beverage Applications; ProHost® Mobiles allow for a Controlled Delivery of Minibar Items, Meeting Setups and Restaurant Linens / January 2008
The ProHost® Housekeeping System Has Been Selected for the 319 room Westin Alexandria in Virginia / December 2007
The ProHost® Housekeeping System Selected for the 420 room Hard Rock Hotel San Diego / November 2007
ProHost® Mobiles to be featured at the New York City International Hotel/Motel & Restaurant Show, November 11-13 in booth number 2572 / November 2007
The ProHost® Minibar Mobile will be featured at the New York City International Hotel/Motel & Restaurant Show, November 11-13 in booth number 2572 / November 2007
The ProHost® Housekeeping System has been selected for the 242 room Dubai hotel The Palace, The Old Town / October 2007
The ProHost® Housekeeping System has been selected for the 234 room Sands Macau Hotel / September 2007
The ProHost® Housekeeping System has been selected for The Liberty Hotel Boston / September 2007
The ProHost® Housekeeping System Has Been Selected for The Westin Lombard / September 2007
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