News for the Hospitality Executive
Hilton's Mid-priced Brand, Hilton
Garden Inn, Names the 2007
Best of the Brand Winners
The Hilton Garden Inn Chicago O’Hare Airport
Recognized as the 2007 Hotel of the Year
|BEVERLY HILLS, Calif., April 21, 2008 – Hilton Garden Inn®,
the award-winning upscale mid-priced brand that’s part of the Hilton Family
of Hotels today announced its top hotel performance award winners for 2007.
Awards were presented based on year-end scores and results from the Hilton
Garden Inn Balanced Scorecard, a tool used by the brand to measure and
track overall performance of each Hilton Garden Inn hotel in various key
performance indicators: Satisfaction and Loyalty Tracking (SALT) survey,
Quality Assurance, and Brand Management and Product Standards.
“We are proud to recognize the following hotels that have delivered quality, consistency and value to our guests. I would also like to commend our owners, general managers and team members because it is through their dedication and enthusiasm that we are able to drive the success of our brand,” said Adrian Kurre, senior vice president – brand management, Hilton Garden Inn.
2007 HOTEL OF THE YEAR – HILTON GARDEN INN CHICAGO O’HARE AIRPORT
GUEST LOYALTY AWARD
MOST IMPROVED LOYALTY AWARD
MOST IMPROVED HOTEL AWARD
HILTON HHONORS® LOYALTY AWARD
BEST COMMUNITY SERVICE PROJECT AWARD
PROBLEM RESOLUTION AWARD
PROBLEM AVOIDANCE AWARD
HIGHEST OVERALL QUALITY ASSURANCE
In addition to performance based awards, the following awards were also presented:
2007 BARBARA BEJAN GENERAL MANAGER OF THE YEAR AWARD
DIRECTOR OF SALES (DOS) OF THE YEAR
ROVER CHAMPION OF THE YEAR
HILTON SALES WORLDWIDE PARTNER OF THE YEAR
e-SALES CHAMPION OF THE YEAR
With more than 350 locations throughout North America and Europe, Hilton Garden Inn provides the products and offerings to help guests prepare for their big day. Signature brand amenities include the Garden Sleep System® that enables guests to adjust the firmness and softness of the bed; ergonomic Mirra® chair by Herman Miller; a full service restaurant serving freshly cooked-to-order breakfast and evening room service; the 24-hour Pavilion Pantry® convenience market featuring a variety of snack options, microwaveable meals and a selection of beverages and sundries; complimentary high-speed Internet access and remote printing to the hotel’s business center and a complimentary workout facility featuring state-of-the-art cardiovascular and strength training equipment. So whether on the road for personal or business reasons, Hilton Garden Inn offers the amenities and services for travelers to sleep deep, stay fit, eat well and work smart while on the road.
To find out more about Hilton Garden Inn locations across North America and Europe or to find your next getaway, visit www.HGI.com.
|Also See:||The Hilton Garden Inn Brand Names Top Hotel Performance Winners for 2006; The Hilton Garden Inn Carlsbad Beach – Calif., Recognized as the 2006 Hotel of the Year / March 2007|
|Barbara Bejan Named Vice President, International Brand Performance Support for Hilton Garden Inn / July 2007|