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Roomlinx Upgrades HSIA at Phoenix-area Hilton
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10x Boost in bandwidth boosts guest satisfaction, revenues,
and brand loyalty at Hilton Phoenix East/Mesa hotel

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DENVER, CO – February 19, 2008 – As the demand for bandwidth continues to rise, the Hilton Phoenix East/Mesa recently upgraded its wired and wireless Roomlinx High-Speed Internet Access service. The 260-room corporate hotel now provides 10 times the originally installed bandwidth to allow for more stable, uninterrupted connectivity and error correction.

Roomlinx HSIA is the choice for properties demanding a robust and reliable Internet infrastructure.  The company began providing HSIA to the Hilton Phoenix East/Mesa in June 2005. The recent upgrade entailed designing and building a high capacity, resilient, standards-based core network and backbone that has sufficient capacity to support high levels of usage and media-rich applications over the Internet. 

“We wanted to enhance the mobility and flexibility of our Internet-access for guests,” said General Manager Gary Levine. “Years back, Roomlinx implemented an ideal network that used DSL technology to provide the connectivity to the wireless access points. This technology, although it was the right solution at the time, quickly became insufficient due to a demand explosion among our guests for wireless connectivity.  

“Therefore, we worked with Roomlinx to design a more robust and higher capacity backbone that allowed us to upgrade the service to a standards-based network architecture,” he said. “The new architecture is highly available, self-healing and complies to industry standards. Though the upgrade has been relatively recent, we can already see a higher level of guest satisfaction.”

Wireless connectivity is available throughout the hotel, including the pool area, restaurant and lobby. All meeting rooms and guest suites are equipped with both wired and wireless HSIA, while the majority of sleeping rooms provide wireless-only access. The wired ports offer the guest additional security and meet strict policy standards from organizations such as government agencies and banks.

“Our partnership with Roomlinx creates an environment for guests to experience reliable, first-class service,” Levine said. “We are very pleased with the system’s excellent coverage and customer service. 

“The professional team at Roomlinx offers advanced, solid solutions backed by proactive technical support. From training to sales to support, all our Roomlinx contacts have been very cooperative - it’s obvious they’re experienced in their field,” he said.

Michael Wasik, Roomlinx CEO, said he is pleased with not only the immediate results of the upgrade, but also the relationship that has been built with the Hilton Phoenix East/Mesa over the past several years.

“It is rewarding when an excellent hotel like the Hilton Phoenix East/Mesa, makes the decision to implement our technology and continue to upgrade with our solution,” Wasik said.  “We take pride in providing a product that enhances the guest experience as well as meets the hotels expectations.”

For more about Roomlinx solutions, please visit the company’s Web site at www.roomlinx.com.

About the Hilton Phoenix East/Mesa
The Hilton Phoenix East/Mesa is an atrium-style, 260-room corporate hotel with a resort flair, located in the heart of Mesa only 10 miles from Sky Harbor International Airport and minutes away from downtown Phoenix, Chandler, Scottsdale, Tempe, and Gilbert. The hotel offers world-class shopping at the adjacent Fiesta Mall, hiking, biking and horseback riding in the nearby mountains and proximity to the 100-plus golf courses in the Greater Phoenix area. Catering to both business and leisure guests, the Hilton Phoenix East/Mesa offers all the services and amenities sophisticated travelers have come to expect from Hilton, including advanced on-site technology, a state-of-the-art fitness center and dining facilities. For more information, please visit www.hiltonphoenixeast.com.  

About Roomlinx
RoomLinx is the hospitality in-room expert providing Internet-based Business, Media and Entertainment solutions designed to increase revenues and brand loyalty for hotels, resorts, and timeshare properties, utilizing premium content and applications demanded by today’s traveler.  

Safe Harbor Cautionary Statement
Certain statements in this news release, including statements that we "believe," "expect," "intend," "plan" or words of similar import, are forward-looking information within the meaning of Rule 175 under the Securities Act of 1933 and Rule 3b-6 under the Securities Exchange Act of 1934, and are subject to the safe harbor created by those rules. All statements, other than statements of fact, included in this release, including, without limitation, statements regarding potential future plans, new products and services and objectives of the company, are forward-looking statements that involve risks and uncertainties. There can be no assurance that such statements will prove to be accurate, and actual results and future events could differ materially from those anticipated in such statements. Factors that could cause actual results to differ materially from those in the forward-looking statements include, among other things, the following: the company's successful implementation of the new products and services, demand for the new products and services, the company's ability to successfully compete against competitors offering similar products and services, general economic and business conditions; unexpected changes in technologies and technological advances; ability to commercialize and manufacture products; results of experimental studies research and development activities; changes in, or failure to comply with, governmental regulations; and the ability to obtain adequate financing in the future. This information is qualified in its entirety by cautionary statements and risk factors disclosure contained in certain of the Company's Securities and Exchange Commission filings available at http://www.sec.gov, which you should carefully review. Roomlinx does not assume any obligation to update or revise any forward-looking statements, whether as the result of new developments or otherwise.

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Contact:

Bridget Oliva-Werba
VP Sales and Marketing
RoomLinX
bwerba@rooomlinx.com
www.roomlinx.com

 

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Also See: New Year Brings In-Room Media & Entertainment System PLUS New Web Site for Roomlinx Customers / January 2008
Bridget Oliva joins RoomLinX as VP Sales and Marketing; Industry veteran to expand awareness of In-Room Media and Entertainment System / November 2007
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