News for the Hospitality Executive
Jack Naderkhani, GM Raffles L’Ermitage Beverly Hills,
Secret Weapons to Receiving Five Top 2008 Hotel Honors
Hills, CA/ February 13, 2008 - The award season in the hospitality industry
begins early and one hotel has already garnered five top awards for 2008.
Raffles L’Ermitage Beverly Hills, the hallmark of privacy and serenity
in Los Angeles, has been honored with five distinctive awards: Mobil
Travel Guide/Five Stars; American Automobile Association Five Diamonds;
Michelin Guide Los Angeles highest rating; Travel + Leisure magazine Top
Hotels in the World; and Conde Nast Traveler’s coveted Gold List.
Raffles L’Ermitage General Manager, Jack Naderkhani, says there is no magic formula to perfection in the hospitality business, rather it is something you work at 24/7; however he does have a secret weapon - actually 200 secret weapons – the employees that make up the Raffles L’Ermitage team.
As GM of the property for more than 17 years…in one of the most competitive
luxury cities in the world… he takes nothing for granted. Naderkhani likes
to quote Al Pacino’s philosophy in the Oliver Stone classic football movie,
Any Given Sunday: “My job is to get all eleven players on the
field to focus on the same thing, the goal line.” In the hospitality
world, the ‘goal line’ is guest satisfaction and his hotel staff from the
manager on duty to the sanitation staff, is entirely focused at all times
on being active, proactive, and reactive to all guests on property.
Raffles L’Ermitage Beverly Hills
|Also See:||Thomas B. Meier Named Vice President, Operations for Raffles Hotels & Resorts / July 2007|
|Greenfield Property Holdings Ltd. Signs Raffles Hotels & Resorts to Operate a 100 room Resort on Tortola, British Virgin Islands / June 2007|