News for the Hospitality Executive
The Four Points by Sheraton Chicago Downtown/Magnificent
the 2007 Four Points® by Sheraton Property of the Year
CHICAGO February 27, 2008 - Marcus Hotels and Resorts, a division of The Marcus Corporation (NYSE:MCS), today announced The Four Points by Sheraton Chicago Downtown/Magnificent Mile has received the Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) 2007 Four Points® by Sheraton Property of the Year Award. The annual award is given to the Four Points by Sheraton property that achieved the highest rankings in four key areas of its operations. The Four Points by Sheraton Chicago Downtown/Magnificent Mile is owned and operated by Marcus Hotels and Resorts.
The Four Points by Sheraton Chicago Downtown/Magnificent Mile was selected from 125 Four Points by Sheraton properties in 21 countries to be recognized for its overall excellence. The Property of the Year Award is presented to the top-scoring hotel based on four criteria: revenue per available room (RevPAR), profitability, quality assurance and loyalty metrics from the company’s Guest Satisfaction Index (GSI) scores. In addition to the award, The Four Points Chicago Downtown/Magnificent Mile will also receive $2,500.
“It’s an honor to receive this prestigious award. It is our goal to make every moment at our Four Points by Sheraton a positive and rewarding experience for our guests. This award recognizes the all-around high standards we have set for ourselves at this property,” said Travis Bowman, general manager of the Four Points by Sheraton Chicago Downtown/Magnificent Mile. “The real recognition for this achievement belongs to our committed associates who deliver the exceptional service that makes each and every guest visit enjoyable and unforgettable,” added Bowman.
“When we opened The Four Points by Sheraton Chicago Downtown/Magnificent Mile in June 2005, our goal was to set a new standard for service, comfort and value in the Chicago market. Receiving the Four Points by Sheraton Property of the Year award reaffirms our commitment of going above and beyond the norm of other hotels in this category to surprise and delight our guests beyond their expectations,” said Bill Otto, president of Marcus Hotels and Resorts. “This exceptional hotel was also named the Marcus Hotels and Resorts Property of the Year for 2007 – another recognition of its strong overall performance.”
New to Chicago in June, 2005, The Four Points by Sheraton Chicago Downtown/Magnificent Mile is located just off Chicago’s renowned Magnificent Mile, in the heart of downtown Chicago. The property is within easy walking distance to numerous restaurants, world-class shopping and a variety of entertainment options. The 226-room property includes beautifully appointed guest rooms and suites that feature many luxurious amenities including Four Comfort beds, balconies, whirlpool tubs, sofa beds and wet bars. The property also features an indoor pool, fitness area, seven meeting rooms, a state-of-the art business center and wireless high-speed Internet access. Several original prints by the well-known artist Dale Chihuly on display in the hotel lobby set the tone for the chic and sophisticated environment of the property.
For additional information on the property, including rates and availability,
please visit www.fourpointschicago.com or call (312) 981-6600.
Marcus Hotels and Resorts, a division of The Marcus Corporation (NYSE: MCS), owns or manages 20 hotels, resorts and other properties in ten states, with two additional properties under development. The company owns eight hotels, is a third-party manager for 12 hotels, resorts and other properties and is providing technical services for the development of the Venturella Resort and Spa in Orlando, Fla. and the Carmel City Center Hotel in Carmel, Ind. For more information, please visit www.marcushotels.com.
Marcus Hotels and Resorts
|Also See:||Marcus Hotels Opens the Skirvin Hilton in Oklahoma City Following $55 Million Restoration / February 2007|
|Marcus Hotels and Resorts Selected to Manage the Venturella Resort and Spa in Orlando, Florida (Formerly the Riu Hotel) / October 2007|