Carol Verret Consulting and Training Consulting Training Seminars |
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.Hotel Sales 2.0 - Online and Email RFP and Inquiry Response Web Cast
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In a recent survey of twenty four hotels, independent and franchise, all property types � select serve and full serve, primary, secondary and third tier markets, only twelve responded. Of those twelve only ONE provided an acceptable response including all of the right questions and without spelling errors! �I find this totally shocking!� says Carol Verret. �When I posted a blurb on the HotelSalesBlog concerning email RFP responses, I never knew that this survey had found these results on the basics of online correspondence and transactions. HSMAI�s panel of meeting professionals has emphasized how important this issue is. This web cast is going to deal with the basics of responding to email and online RFPs and crafting compelling email responses to close the business!� This web cast will deal with the importance of responding to online RFPS and email inquiries: * Verifying the links and email addresses on all
channels that provide online RFPs
This web cast will have Jay Delerno from Revenue Source One HotelTraining.com, who actually conducted this survey, as a special guest. Who should attend this web cast? Everyone who is responsible for responding to online RFPs including
those that supervise the sales efforts of one or more hotels � regional
directors of sales, General Managers, Directors of sales and sales
managers who want to know what it takes to produce more business from online
RFPs and inquiries.
Carol Verret And Associates Consulting and Training offers training services and consulting in the areas of sales, revenue management and customer service primarily but not exclusively to the hospitality industry. To find out more about the company click on www.carolverret.com. To contact Carol send her an email at [email protected] or she can be reached by cell phone (303) 618-4065. View the Hotel Sales Blog at www.hotelsalesblog.com |
Carol Verret 5910 S. University #C-18, PMB 374 Greenwood Village, CO 80121 Telephone: (303) 618-4065 [email protected] Web Site: http://www.carolverret.com/ Email: [email protected] |