News for the Hospitality Executive
Network with Automated Business Centers or Lobby PCs
San Francisco, CA – June 21, 2007 – Most hotels have by now deployed hotel-wide HSIA for those guests traveling with a laptop, and many are rolling out Automated Business Centers and Lobby PCs to provide connectivity for all other guests. While Automated Business Centers and Lobby PCs may come bundled with a printer guests using the hotel’s HSIA frequently need to ask hotel staff for assistance with printing even the simplest documents. As the need for printing applications grows, particularly by the increasing demand for boarding pass printing, hotels need to make the printers in their Automated Business Centers or small-footprint Lobby PCs available to their HSIA users. A new partnership between Walkwire, a leading provider of automated internet solutions, and PrintMe, the leader in web-based guest printing, now seamlessly integrates PrintMe remote printing with any Walkwire Automated Business Center or Lobby PC.
PrintMe allows guests to send their print jobs from anywhere on the hotel’s HSIA network to any Walkwire printer in the hotel, and then to securely retrieve their print job by entering a pre-assigned code. Previously this required dedicated hardware attached to the printer; now guests can enter their personal code to retrieve a print job directly on any Walkwire Internet station connected to a printer. This significantly lowers cost, provides redundancy, increases availability for the Guest, and allows Walkwire to seamlessly support all hardware required for the PrintMe remote printing solution – the hotel now has a single point of contact for all business center equipment.
Walkwire provides comprehensive support for its Automated Business Centers, Lobby PCs and Boarding Pass PCs, including a 24/7 toll-free Guest Help Desk, remote monitoring and management, and on-site hardware support. “The whole point of automation is to give Hotel Managers and staff an effortless turnkey solution…they’re in the business of running a hotel, not a business center,” says Gregor Gomory, Director of Sales and Strategic Partnerships at Walkwire. “Integrating PrintMe remote printing into our automated internet solutions allows us to extend our comprehensive services and provide complete support and care for all aspects of Guest Public PC access”.
The new partnership between Walkwire and PrintMe is the first time that Automated Business Centers and Lobby PCs come bundled with PrintMe, the top of the line Remote Printing Solution for hotels. “It just makes sense,” says Gomory, “by adding PrintMe to the office applications we are currently offering hotel guests can truly have full functionality while on the road.”
About Walkwire, LLC
Walkwire is a leading provider of Automated Business Centers, Lobby PCs and Boarding Pass PCs to the Hospitality Industry. Their fully managed turnkey solutions provide hotels with a valuable and necessary guest amenity increasing occupancy, guest satisfaction and repeat business. Walkwire offers a full suite of products designed to ensure that the unique requirements of each property and brand are met in the most cost-effective and efficient way possible. From the simplest Lobby PC to the most complex, custom-designed Business Center or guest room PC, Walkwire provides the tools necessary to keep guests online…all the time. Walkwire’s entire product line includes 24/7 support, system refresh technology, and a comprehensive customer service plan. Walkwire offers its products and services Free-To-Hotel for qualifying hotels under revenue-share plans or Free-to-Guest with low-priced monthly maintenance plans.
For more information visit our website at www.walkwire.com or call our sales department at 415-558-8845.
PrintMe® offers a real-time printing solution that allows anyone to print anywhere via the mobile phone and Internet without any software, cables or print drivers. The solution caters to mobile professionals, who need 24/7 access to print documents anywhere and to businesses that want to increase their revenue streams, save money and improve customer satisfaction.
For more information email us at email@example.com or call our sales department at 415.292.6404.
|Also See:||The New Kiosk: Walkwire and Workspace Integration Technologies Partner to Bring Revolutionary Public Internet access and PC Solution to US Hospitality Industry / June 2007|
|The Greening of the Hospitality Industry – Walkwire and Carbonfund lead the pack in fighting Global Warming / March 2007|
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