News for the Hospitality Executive |
Managing Director of Hilton HHonors to Keynote at On the 9-10 May in
Following the keynote
presentation by one of the world�s
most successful loyalty programs, the airlines and online travel
agencies will give
their opinion on the best way manage customer relationships. The VP of Online Marketing for Orbitz
and the Director of CRM for Delta
Air Lines will be joined by Max Starkov from
Hospitality e-Business Strategies.
They will reveal how they have optimized
their CRM strategies to retain customers as well as giving their expert
predictions on the future of CRM. To request
a PDF brochure
for this event click here Another session will
examine how travel companies build
brand loyalty by delivering on the brand promise. TripAdvisor,
InterContinental (tbc) and Transat
Distribution Canada will come together to demonstrate how
delivering the
brand promise has improved their customer retention levels. With branding such a crucial part of online
marketing, travel companies need to be consistent with brand message if
they
want to manage the customer experience and build loyalty.
With a whole day of this
two day event dedicated to
consumer-centric marketing, anyone involved in branding, CRM or loyalty
marketing will gain a tremendous competitive advantage by attending. Through a variety of keynote presentations,
panels and case-studies delegates will be able to benchmark their CRM
strategy
and fine-tune it to increase profitability. As well as focusing on
CRM issues, Sales and Marketing in Travel USA 2007
will also examine best
practices for managing online content. On
the first day there will be sessions on search engine
optimization,
content management and user-generated content as well as a presentation
on
emerging markets by Wyndham Hotels.
Other speakers include Westjet, Yahoo!,
Hyatt, Carnival, SideStep and Starwood. For a full
agenda
click here. Register before 6th
April
and save money on the price of your conference pass.
For
a
list of prices and to register click here or send an email
to: [email protected] Contact: Helen Raff EyeforTravel +1 773 929 4032
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