Hotel Online  Special Report

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 The Providence Group Continues Expansion in 2007
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Management Consulting Firm Keeps Promise during Growth
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January 9, 2007 - DUXBURY, MASS. – Even with a 25 percent increase in growth in 2006, The Providence Group remains true to its original business philosophy. “No matter how large we grow, our clients will still receive the same personalized care we always have given. I will continue to be involved in every project we tackle and with every client who conducts business with The Providence Group to ensure all their needs are met,” says C.E.O Jed C. Heller. 

“The pledge I made to myself two years ago when I started The Providence Group was to do business essentially on a hand shake with people I would enjoy working with and with whom we could add tangible value to their entity or organization. I’ve kept that promise and will continue to do business that way,” Heller says. “This commitment has worked well for my clients and me.”  

New clients like Chris Gistis, CEO of Linchris Hotel Corporation, a premier management and development company, have noted Heller’s great customer service and work ethic. Heller provided Linchris with interim hotel management for seven weeks in Burlington, Vermont. 
“The Providence Group was fantastic. We were able to take our time and find the right person long-term for the job. In addition, they were there during the fall season—a very busy time for us—and helped improve operations,” Gistis says. 

Another new client, Mike Fox, owner of the Chicago Drake in Oakbrook, Illinois, was impressed with Heller’s integrity. “Heller thinks like an owner, and I sincerely believe he has the best interest of the owner at heart,” Fox says.

Last year, The Providence Group also assisted Andy Patel, a major Marriott and Hilton franchisee, strengthen his Tulsa, Oklahoma based management company. “The Providence Group was instrumental in our company’s growth and success,” he says.

Other projects undertaken by The Providence Group included working as a liaison for a Chicago-area hotel owner with potential buyers and with the broker, consulting for a major Florida-based hotel owner on an as-needed basis, working with general managers to improve and become more professional in their responsibilities, helping a condo-hotel developer avoid the pitfalls of inexperienced operators/developers, and helping a villa owner run a profitable business.

Heller says he is blessed that he has the passion, love and experiences to be able to give something back to the hospitality industry while doing what he loves. “Besides, I wasn’t very good in Corporate America, I had a habit of saying what I thought and wanting to do business my way. However, that serves me well today.”

Contact Heller at (781) 582-8785 or jcheller@providencegrp.com to find out more about The Providence Group.

About The Providence Group: 
Duxbury, Mass-based The Providence Group offers unique services to hotels, timeshare resorts and other hospitality firms. For clients without a general manager, the company provides an interim general manager, while simultaneously working to find a permanent employee for the role. On a long-term basis, The Providence Group will provide specialized consulting and analytical services, covering human resources, food and beverage, yield management, guest service relations and more. 

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Contact:

 Jed C. Heller, President
The Providence Group
(781) 582-8785
jcheller@providencegrp.com
http://www.providencegrp.com/

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Also See: The Providence Group Offers Training for General Managers New Service Comes with a Satisfaction Guarantee / March 2006
The Providence Group Gears Up for March Madness; President Jed C. Heller to speak at ARDA, Hotel Investment Conference / February 2006
The Providence Group Poised for Growth in 2006 / January 2006
The Providence Group forms Villa Consultants International / December 2005

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