News for the Hospitality Executive
|Atlanta, Georgia, January 18th, 2007: Peninsula Hotels
worldwide today announced that it has successfully implemented a unique
Internet-based gift certificate program permitting ordering of gift certificates
from any location for any property in any currency, all simplified into
a quick entry on the Peninsula Hotels corporate web site. The ground-breaking
financial and technology program was created by Nirvana Technology, Inc.
of Atlanta Georgia.
The Peninsula Group also opted to have Nirvana Technology act as the merchant of record, securing the online transactions and freeing up The Peninsula back-office staff from any additional administrative overhead. With this choice, Nirvana accounts for all credit card payments for certificates each week with an automated report to each property together with a wire transfer of funds to foreign properties and an ACH (Automated clearing house) funds transfer to domestic properties, all as part of the smooth process from order through payment.
According to Shane Izaks, General Manager, Information Technology, The Hongkong and Shanghai Hotels Limited (owner of The Peninsula Hotels), “This partnership with Nirvana technology provides both the convenience and security for our guests and customers to enjoy the “Gift of Choice”. By securing the online transaction, allowing for as much choice in denomination, availability of purchase and usage options, we have made the art of giving, a truly delightful experience. “
The seamless integration of Nirvana’s hosted gift certificate system provides Peninsula with a large array of gift certificate sales and foreign currency display options. Peninsula has chosen to offer one very flexible gift certificate for each property with a variety of pre-defined prices and an option for the customer to define their own price. Customers may purchase an unlimited number of gift certificates within one transaction and one credit card payment. All purchases are followed up with an automatic e-mail confirmation formatted with The Peninsula Hotels images and links for up-sell opportunities.
"Nirvana is excited to have identified and created this technology to enable marketing gift certificates seamlessly using the power of the Internet," stated Dave Berkus, Chairman of Nirvana Technology. "Properties around the world are now able to offer their hospitality products through convenient gift certificates which can be bought online and delivered at the speed of email or by post." Berkus continued, "We applaud Peninsula Hotels Group for its pioneering effort to offer these advantages chain wide and worldwide, acting as a catalyst for others to emulate. Their vision is valuable in creating and shaping this product which has already been so well received by the many people that have purchased Peninsula gift certificates within these first weeks of availability."
About Peninsula Hotels
A division of The Hongkong and Shanghai Hotels, Limited, The Peninsula Hotels operates luxury hotels in key gateways of Asia and the USA: The Peninsula Hong Kong; The Peninsula New York; The Peninsula Chicago, The Peninsula Beverly Hills, The Peninsula Bangkok; The Peninsula Beijing, The Peninsula Manila and The Peninsula Tokyo (opening 2007).
About Nirvana Technology
Located in Alpharetta Georgia, Nirvana Technology, Inc. is a leading provider of enterprise-scalable, highly-integrated, Web 2.0 (AJAX) enabled ASP solutions for the hospitality industry including; leisure dynamic packaging, spa management, activity management, retail point-of-sale, webstore management and gift certificate management. All Nirvana solutions are 100% web / browser based and deployed as a true ASP from nirvana-owned and managed servers. No on-property servers are required and no software needs to be installed locally. For additional information please call (678) 264-8332, e-mail firstname.lastname@example.org or visit www.nirvana-technology.com .
|Also See:||Nirvana Enables Hotels and Resorts to Gain Internet Bookings for Spa and Other Resort Services / January 2005|
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