Hotel Online  Special Report
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 SynXis Expands Relationship with Coastal Hotel Group to Include
Call Center Services and Conversion Rates Are On the Rise
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Coastal’s Inns of Monterey also add RedX™ Property ConnectSM
for 2-way PMS Interface with HIS Epitome
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SOUTHLAKE, Texas, 28 February 2007 -  SynXis, the Sabre Holdings (NYSE:TSG) business that provides hotel reservation management, distribution and technology services globally, announced today that Coastal Hotel Group is now using the SynXis Call Center Services, making SynXis its exclusive provider of all distribution channels including GDS, IDS and bookings coming from the property websites. 

Coastal Hotels has also recently implemented RedX Property Connect which provides a full 2-way interface with the HIS Epitome Property Management System used at the Inns of Monterey, four distinct properties that have common attributes but vary in ambiance and amenities.  This interface improves efficiencies and helps the properties achieve their single distribution strategy with automated reservation delivery, as well as inventory, rates, and restriction (stay controls) uploads.

After just the first month using the SynXis Call Center Services in Southlake, Texas, Coastal Hotels has seen an increase in their call conversions with some properties reporting conversion rates of up to 43%, representing improvements of up to 18%.  The SynXis Call Center also takes spa reservations at the Salish Lodge & Spa outside Seattle, WA, where spa reservation conversions have increased as well.  The Inns of Monterey used the SynXis Call Center while relocating its reservation department.  SynXis is credited with capturing $25,000 each day, for 3 days, which might have otherwise been lost during the move. 

“As a longtime SynXis customer we have been impressed by the way SynXis continues to innovate with new products and services based on the needs of the marketplace,” said Ed Schwitzky, Sr. Vice President of Sales and Marketing for Coastal Hotel Group.  “Having an integrated call center solution with people that already know our business is extremely valuable, 

plus the addition of the 2-way PMS interface with HIS will greatly improve our operational efficiency.”

“We realize our customers have choices with their distribution provider so we are thrilled that Coastal Hotels has selected us to be their exclusive provider for all channels,” said Scott Alvis, President and General Manager for SynXis. “The marketplace can expect us to continue to be the leaders in innovative distribution products and services.” 

About SynXis® 

SynXis, a Sabre Holdings company, enables hotels to maximize revenue and reduce costs through innovative, market-driven technology combined with outstanding customized support. The RedX™ Distribution Management System, at the solution's core, empowers hotel operators to consolidate and manage hotel inventory from all sources -- seamless GDS connectivity, popular Internet travel sites, private-label central reservations systems, and full-service hotel Web sites. It also helps hotels build revenue by enabling them to independently manage each distribution channel from one easy-to-use control center.  SynXis operates full-service call centers in North and South America offering private label reservation services to hotels around the world.   SynXis is the technology source for more than 8,400 hotels, bed and breakfasts, resorts, and destinations, including, Harrah's, Interstate Hotels & Resorts, Millennium Copthorne, Destination Hotels & Resorts, and Jumeirah Hotels. 

SynXis' corporate headquarters is in Southlake, Texas, with offices in Denver, Boston, Amsterdam, and Montevideo. For more information on SynXis and its products, please call +1-682-606-4000, e-mail info@synxis.com, or visit our Web site at www.synxis.com.

About Sabre Holdings Corporation

Sabre Holdings connects people with the world’s greatest travel possibilities by retailing travel products and providing distribution and technology solutions for the travel industry. Sabre Holdings supports travelers, travel agents, corporations, government agencies and travel suppliers through its companies: Travelocity, Sabre Travel Network and Sabre Airline Solutions. Headquartered in Southlake, Texas, the company has approximately 9,000 employees in 45 countries. Full year 2006 revenues totaled $2.8 billion. Sabre Holdings, an S&P 500 company, is traded on the New York Stock Exchange under the symbol TSG. More information is available at http://www.sabre-holdings.com.

About Coastal Hotel Group:

Coastal Hotel Group is a privately held, Seattle-based hotel hospitality management company specializing in distinctive luxury hotels, resorts, inns, and lodges. Established in 1987, Coastal Hotel Group has earned a reputation for providing remarkable lodging choices for the discerning traveler. The Coastal collection includes such unique properties as Salish Lodge & Spa outside Seattle, among the World’s Best on the Conde Nast Traveler 2007 Gold List, and the Spindrift Inn in Monterey, named a Readers’ Favorite by American Express’ Departures magazine. For more information, visit www.CoastalHotels.com or call 206-254-9923.

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Contact:

 Carol C. Levitt
Carol.Levitt@synxis.com
Tel: 301-960-4428

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Also See SynXis Hires Industry Veteran Patrick Andrès to Lead Expansion in Asia Pacific; Based in Singapore Andrès will oversee sales and operations to support growing customer base / February 2007
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SynXis Chosen by Orient-Express Hotels for Distribution Services; Worldwide Luxury Hotel Company Switches their 35 Properties to the RedX™ Distribution Management System / January 2007
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SynXis Announces New Enhanced Revenue Management Services; Furthers customer ability to drive distribution via the RedX System / June 2006
SynXis Answers the Hospitality Industry's Interface Needs with RedX™ / June 2006
SynXis Makes Executive Appointments with Two Industry Veterans; Kim Tisdale and Laura Brouk join SynXis to address customer needs and rapid growth / May 2006
SynXis Launches Their Own Call Centers in North and South America / May 2006
SynXis Adds Hong Kong Disneyland to the RedX™Distribution Management System / April 2006
Champagne On Ice & Online, as Von Essen Combines Tradition with Technology Using the SynXis RedX™ Distribution Management System / April 2006
Groople and SynXis Announce Direct Connectivity for Group Travel / March 2006
The Peninsula Hotels Implement New Chain (PN) Code with SynXis / February 2006
Sceptre Hospitality Switches to SynXis to Drive Their Distribution / December 2005
SynXis Adds Live Tee Time Golf Packaging Capability through GolfHero Agreement / November 2005
SynXis Appoints Industry Veteran as Vice President of Sales / November 2005
SynXis Partners with Disneyland; Disneyland Resort will use the RedX™ Distribution Management System for GDS and IDS Connectivity / October 2005
Millennium & Copthorne Hotels to Switch to SynXis / June 2005
SynXis and E-site Marketing Establish New Marketing Relationship / June 2005
SynXis RedX Distribution Management System Gains Momentum and Customer Approval / June 2005
SynXis Reaches 7,000 Properties on its Reservation & Distribution Management System / June 2005
Larkspur Hospitality Selects SynXis Distribution Management Products and Services / May 2005
KSL Resorts Switches to SynXis Distribution Technology/ January 2005
The HIP Palms Casino Resort in Las Vegas Switches to SynXis for Distribution Management Services and Technology / December 2004
The SynXis Dashboard Is Selected by The Fitzpatrick Hotel Group to Enable Quick and Efficient Revenue Management / September 2004
Magnolia Hotels Choose Synxis for New Chain Code (MG) Launch / September 2004
SynXis Debuts its Next Generation Reservation System at HITEC 2004 in Dallas; Web-based, modular system includes a first-of-its-kind Dashboard / June 2004
SynXis Enhances its Commitment to Account & Revenue Management Services with New Hires Worldwide / June 2004
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Sonesta Chooses SynXis As its Full Reservation Management and Distribution Partner / February 2004
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SynXis and hubX Announce Merger of Companies and Technology / January 2004
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Affinia Hotel Group to Increase Revenue Through SynXis' IDS Connectivity / October 2003
The Venetian Resort-Hotel-Casino Extends its Partnership with SynXis for an Unprecedented Five Years / September 2003
SynXis Strengthens Global Presence with the Addition of More than 900 Hotels in Europe and Asia / September 2003
Hotel Bookings On the Rise? Synxis Generates One Billion Dollars in Revenue for Their Hotels in the First Half of 2003 / July 2003
The SynXis Web-Native Call Center Solution, Voice Agent®, Gains Popularity Around the World / July 2003
New England Innkeepers Association Selects the Synxis Booking Engine / June 2003
Industry Veteran Kathy Kettle to Lead the Synxis® Sales Team / May 2003
Continued Growth at Synxis® Fuels Personnel Changes / April 2003
Destination Hotels & Resorts Hits Record GDS Transactions After Switching to Synxis / February 2003
SynXis Names Starwood Veteran as COO and Vice President of Marketing and Sales / January 2003
SynXis® Appoints Two Industry Veterans to Board of Directors; John Russell and Larry Hough / November 2002
SynXis® Announces System Enhancements at HITEC New Features Allow Hotels to Strengthen Relationships with Travel Agents / June 2002
The Aladdin Resort & Casino Selects SynXis Agent® to Increase GDS Functionality and Web Site Bookings / April 2002 
SynXis Agent® Increases Design Hotels' Reservations 30 Percent / March 2002 
SynXis Corporation Promotes Three Company Officers in Preparation for Further International and Domestic Growth / March 2002
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SynXis Provides Internet - Base Hotel Reservation Management and Distribution to MeriStar Hotels & Resorts / Feb 2001 
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