Mohamad El-Hoss Named General Manager of the Year
|Daytona Beach, Florida - December 19, 2006 -
At its annual General Managers Meeting Elite Hospitality announced the
2006 Hotel performance award winners. “I am very proud of the accomplishments
of the Elite Team in 2006 and it gives me great pleasure to award this
year’s recipients” said Manoj Bhoola President and COO, Elite Hospitality
Best Staff Retention – We all know how hard it is to hire and train employees these days, it’s even harder to retain the good ones. This hotel has staff retention of 77.3%. The Award for Best Staff Retention went to Coral Beach Resort Hotel, Ormond Beach, Fl. Joe Maniscalco, and General Manager, accepted on behalf of his hotel.
Beautification Award – This property has
great curb appeal and beautiful rooms. The lobby features a three-story
atrium, a lobby fountain with a hand painted mural on the wall, polished
marble floors, and large wooden columns. The GM and employees at this hotel
take great pride in their property as you will usually see the GM planting
new flowers, pressure washing the building, and picking up trash. The Beautification
Award went to The Castillo Real Resort Hotel, St. Augustine Beach, Fl.
Martin Simmons General Manager, accepted on behalf of the hotel.
530 A1A Beach Blvd.
St. Augustine FL 32080
Best Opening/Conversion – This Hotel Team worked closely with members of Elite Hospitality and vendors on site during their opening. They worked long hours to ensure the hotel would open on time and also kept a positive attitude with the Hotel guests. The award for Best Opening/Conversion goes to Hampton Inn & Suites Jacksonville Airport, Jacksonville, Fl. Kimberly Tomlinson, General Manager accepted the award.
Best Overall Staff – There are many warm, friendly smiles and positive attitudes at this hotel where all team members make you feel welcome. All employees of this hotel have the willingness to jump in and assist other team members to ensure our guests have a wonderful experience. This year’s award for Best Overall Staff goes to Wingate Inn Jacksonville Airport, Jacksonville, Fl. Brandi Million, General Manager, accepted the award.
Newcomer of the Year – This General Manager was very enthusiastic while training in his new position. He ensured that his hotel followed all Elite policies and procedures while maintaining a very positive attitude. This was all accomplished while working with a limited staff and having to cover several shifts at the front desk. His outgoing personality, positive attitude, and eagerness to learn place him above the best. The award for Newcomer of the Year went to Glenn Lipsett, General Manager, Quality Inn Historic, St. Augustine, Fl.
Best REVPAR – This hotel is currently running an average rate of $120.72, occupancy of 86.63%, which generated a 104.58 REVPAR through the end of November. This year’s award for Best REVPAR goes to Hampton Inn St. Augustine Beach, Fl. Brian Ross, General Manager accepted the award.
Most Revenue Over Budget – With the hotel’s Sales Department generating new business and the Front Desk wowing the customers, this hotel not only surpassed last year’s revenue but met this year’s budget through the month of November, and it is currently $194,005 over last year and $437,755 over budget. This year’s award for Most Revenue over Budget goes to the Hilton Garden Inn Jacksonville Airport, Jacksonville, Fl. Maureen Meier, General Manager accepted the award.
Hotel of the Year – This property continues to have great curb appeal, terrific employees, and of course great leadership. This leader has increased REVPAR by 7% over last year, and is currently $204,315 over budget through the end of November. The guest satisfaction scores were increased by 20% over last year and they reduced guest complaints by 6%. This hotel just recently passed their 2nd Quality Assurance inspection for the year with an overall score of 98.22%. All of these ingredients made Hilton Garden Inn St. Augustine Beach this year’s Hotel of the Year, Efrain Silva, General Manager accepted the award.
General Manager of the Year – We look at the property’s Quality Assurance scores, the amount of turnover in staff, their ability to control Labor & Overtime, and is conscious of meeting corporate deadlines. It is evident to me that this General Manager is a great team builder and takes great pride in his property. This year’s General Manager of the Year for 2006 is Mohamad El-Hoss from the Wingate Inn Windsor Parke Jacksonville, Fl.
Elite Hospitality operates 21 properties including Hilton Garden Inn, Hampton Inn, Clarion Collection, Quality Inn, Comfort Inn, Suburban Hotel, Sleep Inn, Wingate Inn, Microtel Inn & Suites and independent Hotels. Their corporate office is located at 444 Seabreeze Blvd, Suite 200, Daytona Beach, Florida.
|Also See:||Anthony Bowen, Managing Director of the Windjammer Landing Villa Beach Resort, St. Lucia, Named 2006 Caribbean Hotelier of the Year / July 2006|
|Thomas D. Smith, GM of the Hyatt Regency Hill Country, Named Hyatt Hotels Corporation’s General Manager of the Year / April 2006|