TORONTO, On -- (May 23, 2006) ---Radisson Hotels & Resorts announced that eight Canadian Radisson hotels have received the prestigious Presidentís Award, given to its top-performing hotels and resorts based on performance in 2005. The hotels were among 68 best properties selected from the more than 260 Radisson hotels in The Americas, Asia Pacific and a portion of the United Kingdom. In addition, two Canadian Radisson hotels were among the 18 recipients of the Advocate Award, given for highest customer satisfaction.
"The Presidentís Award represents the best of the best for Radisson and recognizes the hotels that have demonstrated their exceptional commitment to guest service and product quality, characteristics that distinguish Radisson in the global marketplace," explained Nancy Johnson, executive vice president and brand leader for Radisson Hotels & Resorts. "These hotels utilized their industry expertise and fully leveraged the companyís revenue generating tools and information to excel in a challenging business environment with changing customer expectations,Ē she added. ďThey also provide a great place for employees to do great work. These hotels are brand champions for Radisson and will help us achieve our goal to become the brand of choice for frequent travellers seeking an upscale hotel experience,Ē Johnson explained. The Presidentís award has become the symbol of outstanding quality for Radisson Hotels & Resorts.
"The Advocate Awards is presented to those of our hotels from around the globe that have helped create extremely loyal guests for their hotel and the Radisson brand," said Johnson. "These hotels are not only measured by their year over year performance in creating guest advocates, based on guest comment cards, but also on their demonstrated commitment to guest satisfaction and the hotel's success in continuing to decrease guest complaints, as measured by our customer service department," she said. "These hotels have shown that when we focus on the guest, we are rewarded with greater guest loyalty and ultimately greater profitability."
The winners of the Presidentís Award and the Advocate Award were also chosen based on their alignment and contribution toward the brand's guest-focused mission. The new vision states that Radisson is to be a global hotel company distinguished by: great places in great places, a recognized and trusted brand, building valuable relationships with the guests it serves and achieving superior returns for owners and investors.
This yearís Canadian Presidentís Award winners are:
The Radisson Hotel Toronto East is well situated for easy access to many of Toronto's prime business areas as well as within easy access to major family attractions such as The Ontario Science Centre, Metropolitan Toronto Zoo, and Paramount Canada's Wonderland.
With a prime downtown Toronto location just minutes from Metro Toronto Convention Centre, and spacious, newly renovated guestrooms and suites, the Radisson Hotel Admiral Toronto-Harbourfront offers warm hospitality, inviting atmosphere and topnotch services to business and leisure travelers alike.
The Radisson Suite Hotel Toronto Airport is located just minutes from Toronto's Lester B. Pearson International Airport. The business districts of Etobicoke, North York and Mississauga are in close proximity as are leisure attractions like Paramount Canada's Wonderland, Woodbine Race Track and Royal Woodbine Golf Club. This all-suite property is ideal for both business and leisure clientele.
Strategically located at the corner of Queen and Bay St. in downtown Ottawa, the 176-room Radisson Hotel Ottawa Parliament Hill is conveniently located in the heart of the business and culinary districts in the nation's capital. It is within walking distance to the Parliament Buildings, shopping, museums, and the many other attractions that Ottawa has to offer. There is also a complimentary shuttle to Casino de Hull.
The 272-room Radisson Hotel Winnipeg Downtown is located on Portage Ave. in the heart of Winnipeg's business district, and within easy walking distance of shopping, theatres, museums, historical sites, the Winnipeg business district, and the Winnipeg Convention Centre. The hotel is adjacent to the enclosed overhead walkway system, which gives guests direct access to Eaton's, Eaton Place, Portage Place - home of the IMAX Theatre - and The Bay.
In Regina, the Radisson Plaza Hotel Saskatchewan is a beautiful and majestic hotel centrally located in the city's downtown business area, close to cultural attractions and major shopping.
The deluxe Radisson President Hotel & Suites - Vancouver Airport is located five minutes from the Vancouver International Airport and 15 minutes from downtown Vancouver. It is close to local business and shopping and is adjacent to the President's Plaza shopping complex. And, with Grouse Mountain on one side, and the Pacific Ocean on the other, itís a destination thatís got something for everyone.
Radisson Hotels & Resorts®, one of the worldís leading, full-service hotel companies, offers warm and engaging genuine hospitality at every point of guest contact and is focused on being the hotel of choice with business and leisure travelers by understanding their independent mindset, changing needs and desire to have more control over their hotel experience. There are currently more than 415 Radisson locations in 63 countries.
|Also See:||Carlson Hotels Worldwide Recognizes Best in the Brands; Sean Shannon, GM of the Radisson on John Deere Commons, Moline, Illinois Named Best Radisson General Manager / June 2004|
|Bjorn Gullaksen and Nancy Johnson Assume New Executive Vice President Roles at Carlson Hotels / January 2006|