Country's Largest Hotel Operator, Millennium Hotels and Resorts
13 June 2006 - Millennium Hotels and Resorts, New Zealand’s largest owner and operator of hotels has signed with Qualmark, New Zealand tourism’s official quality accreditation scheme.
The hotel company, which operates 31 properties under the Millennium, Copthorne and Kingsgate brands, will begin its commitment to the Qualmark assessment programme starting this month with Kingsgate Hotel Rotorua.
Managing Director, Millennium and Copthorne Hotels New Zealand, Boo Keng (B.K.) Chiu said by partnering with Qualmark, the company is supporting New Zealand’s reputation for quality in the global tourism market.
“New Zealand continues to be a destination that proudly declares its place in the global tourism market based on the quality of experience. By supporting Qualmark’s nationally-recognised quality assurance programme we are helping to ensure New Zealand’s reputation is enhanced,” Mr Chiu said.
Matt Taplin, Vice-President Operations, Millennium Hotels and Resorts said Qualmark accreditation has now become recognised nationally and is also gaining significant recognition in New Zealand’s international markets.
“We can see the value our international visitors place on independent verification and want to ensure we play our part in providing that assurance.
“Qualmark is a great management tool to have at our disposal. Millennium
Hotels and Resorts sees this as a two-fold partnership. Not only do our
guests choose with confidence, but also we are provided with independent
feedback to help benchmark quality standards within our own company and
across the New Zealand hotel industry,” he said.
“We’re looking forward to the opportunity of striving to continually
improve as a result of the focus these processes bring,” Mr Taplin said.
“I congratulate Millennium Hotels and Resorts on their decision to formally embrace the Qualmark offering, and am personally delighted that New Zealand’s largest owner operator of hotels has chosen to announce this decision at TRENZ,” Mr Penrose said.
“It comes as no great surprise that industry players of this calibre understand the value Qualmark adds to their operation. We are thrilled to have Millennium Hotels and Resorts on board,” he said.
Millennium Hotels and Resorts New Zealand is a member of the Millennium and Copthorne Group with over 90 hotels in 15 countries worldwide. www.millenniumhotels.com
Qualmark is a joint venture of Tourism New Zealand and New Zealand Automobile Association and is backed by the New Zealand Tourism Industry Association and other leading industry organisations. www.qualmark.co.nz
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|The 70 room Sofitel Queenstown Will Set New Benchmarks for Luxury in Queenstown, New Zealand / August 2005|