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Clairvoyix Releases Database Marketing Software Upgrades at HITEC
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The Clairvoyix Knowledge Factory Upgrade Version 4.0 and the Clairvoyix Hospitality Solution Upgrade
Version 3.8.1 are designed to help hotels identify best-guests faster and more intuitively than ever before,
and with access to more detailed reports and reservations data; 
Visit Booth No. 343 at HITEC
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LAS VEGAS — JUNE 19, 2006 — Clairvoyix continues to provide enhanced technology support to it growing portfolio of hotel customers by releasing two new software upgrades for its Clairvoyix Knowledge Factory (CKF) and Clairvoyix Hospitality Solution (CHS). The releases, to be featured at the Hospitality Industry Technology Exposition and Conference (HITEC) June 19-22 at the Minneapolis (Minn.) Convention Center in Booth No. 343 will provide for even more robust, accurate and up-to-date database marketing implementation.  
 
“The Clairvoyix Knowledge Factory is the nuts and bolts of any marketing initiative,” said Mike Schmitt, Clairvoyix CEO. “It pulls data from multiple sources and gets in into a central database. Our latest CKF release adds even more functionality for acquiring guest information and building new or ongoing customer relationships.“
 
CKF is a fully automated process which ensures that a hotel’s marketing database is accurate up-to-date and able to perform the most complex queries with response times that exceed high-cost systems, Schmitt said. The new CKF release Version 4.0 offers a new standard option for importing validated data by specific request, such as email only or phone number only if a physical address is not present. The new version also enables multiple data fields to be updated via the normal import processing, such as: contact information, celebratory dates and VIP codes.
 
The CKF Version 4.0 upgrade enables hoteliers to:
  • Merge reports by viewing potential duplicates or unique guests caused by data entry errors and/or address-only, email-only or phone-only guests.
  • Import updated and cancelled reservations data into the CHS to better manage the relationship with future, current and past guests.
  • Automate the NCOA process within 24 hours of being ordered.
“Because CKF operates in a true ASP environment, it is always ‘out of sight,’ but never ‘out of mind,” Schmitt said. “CKF 4.0 insures that all data is imported according to hotel-specific business rules, highly cleansed and accurately standardized. Information that we generate from past-guest reservations provide tremendous insight into the prospective guest of the future, bringing significant return for hospitality marketers with even a minimal amount of analysis and marketing campaign execution.”
 
Affordable, Effective Marketing Automation

While the CKF Version 4.0 upgrade focuses on extracting data from past stays for better customer-relationship management, the CHS release 3.8.1 Version upgrade facilitates e-marketing and better targeting future guests.
 
“The Clairvoyix Hospitality Solution is the premiere solution for hospitality specific marketing automation,” Schmitt said. “It’s affordable, effective, and designed specifically for hotel marketers who require quick and easy access to historical guest data and prospect data for the execution of timely marketing campaigns.”
 
Utilizing a familiar point-and-click interface, he explained that CHS users can easily identify the past guests and prospects who are most likely to respond to a given offer. 
 
“Targeted marketing has never been easier, and the results have never been more quantifiable,” Schmitt said. 

“At Clairvoyix, we believe that our marketing users deserve the results of the proper application of technology, not a crash course in the usage of analytical tools.  Additionally, all of our users deserve a complete solution, with no important feature left out.  Our base product rivals the functionality of the most expensive systems available, at a fraction of the cost.”
 
The CHS Version 3.8.1. upgrade affords hoteliers the ability to:

  • Access any past guest in a flash, using intuitive search engine triggers.
  • Exclude offers going to guests whom already have a reservation. 
  • Preview e-blast creative prior to campaign execution and send a test e-mail.
  • Run on the most current version of Microsoft’s .Net development platform, enabling quicker, more robust, seamless interactivity with third-party systems. 
For more information on Clairvoyix, contact Eric Madsen at (561) 496-7969 or
eric.madsen@clairvoyix.com or visit Clairvoyix at HITEC in Booth No. 343.
 
About Clairvoyix

Clairvoyix is a database marketing company that offers an application service provider based product designed to be affordable for the smallest independent hotel or resort. It offers a world-class customer-relationship management system for very little up-front cost. The Clairvoyix product suite includes three modules that allow hoteliers to effortlessly build marketing campaigns based on a wealth of guest data that is imported from a hotel’s operational systems. Using common marketing terms, hoteliers can identify guest prospects and pull lists for immediate e-mail, direct mail or telemarketing campaigns. The company also offers return-on-investment tools to measure the effectiveness of campaigns. Clairvoyix’s customers include all KSL Resorts, ClubResorts including Pinehurst, Noble House Hotels & Resorts, PGA National Resort & Spa, and The Broadmoor, a world-class hotel and resort in Colorado Springs, Colo.

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Contact:
Barb Worcester
President/Principal
PRPRO
Tel: (440) 930-5770
barbw@prproconsulting.com

Eric Madsen
Clairvoyix VP, Sales
561-496-7969
eric.madsen@clairvoyix.com

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Also See: Clairvoyix Maps Out ‘Best-Guest’ Marketing Strategies for Grand Heritage Hotels & Resorts / June 2006
World-Famous Golf Resort Driving Sales More Effectively with Clairvoyix Software / May 2006
Grand Traverse Resort & Spa Relies On Clairvoyix to Target Travelers / March 2006
Independent Hotels Hail Clairvoyix Database Marketing Solution; Broadmoor, ClubCorp and Seaport Boston Reach their Preferred Guests through Affordable, Centralized, Online Database Marketing / March 2006
Noble House Hotels & Resorts Partners With Clairvoyix to Target Gen-X Travelers / March 2006


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