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Top 25 Read Articles - June 2006
  1. Four Obstacles Preventing Hotels from Implementing Service at the Level of Creating Truly Memorable Experiences / Peter McAlpine
  2. Global Update: Who�s Where and Doing What  / June 2006
  3. St. Regis Resort, Bora Bora Opens in French Polynesia; Milton Sgarbi, the Opening GM
  4. The Politics of Revenue Management / Doug Kennedy
  5. Curse of the Hotel Lobby-Dwellers / Larry Mundy
  6. Revenue Management for Dummies�Smaller Hotels Should Reap the Benefits Too / Neil Salerno
  7. A Future Vision for Hotel Revenue Management / Caryl Helsel and Kathleen Cullen
  8. More Hotel Web Site Hints, Tips, and Tricks � Unwrapped / Neil Salerno
  9. Beyond �Outrageous,� and �Legendary� Customer Service Training: Creating �Ordinary Excellence, Daily!� / Doug Kennedy
  10. �A Bakers Dozen� of Strategies for Hotel Sales & Marketing Professionals / Dr. John Hogan
  11. Hotel Developer Suing Attorney for $100 million in Damages; Claims Attorney Represented a Lender that Had No Intentions of Fullfilling a Loan Commitment
  12. Memo to GMs: The Pros and the Con of Relationship Selling / Larry Jackstien
  13. Good Service is Not Enough: Global Travel Reshapes Guest Service in the 21st Century / Michael Squires
  14. Create a Successful Hotel Restaurant / Robert R. Cohn
  15. Top 50 Destinations List For Summer 2006; Priceline Survey Indicates Boston with Biggest Hotel Rate Increase, Washington Has Biggest Rate Decline
  16. Top 5 Group Events - North America - May 2006
  17. Seven Franchisees Awarded Marriott�s Highest Honor, the Partnership Circle Award
  18. Some Long-term Trends that Might Be Adverse to the Future of the Hotel Industry / Steve Rushmore
  19. The Hospitality Industry Facing Four Transformative Issues Over the Next Five Years,  Including Brand, Emerging Markets, Human Assets and Technology
  20. Dubai Boasts 22 Five-star Hotels
  21. How to Keep The Winners: Some Proven Business Management Techniques for Maintaining Great Staff / Jack Turesky
  22. The Sterling Companies Planning a 33-acre Full-service 1,700 unit Condominium Resort in Panama City Beach, Florida
  23. Create a Sales Proposal in Less than 60 Seconds with Cendyn's eProposal Tool; A Success for More than 700 Hotels Worldwide
  24. Marketing to the Next Generation of Buyers; A Test for Your Hotel Reservations System / Debra Kristopson
  25. The Employer Wins! Union Withdraws Complaint Against Hotel NLRB Concludes Owners Do Not Have to Re-hire Workforce / Marta Fernandez
June 29, 2006 June 28, 2006 June 27, 2006 June 26, 2006


June 23, 2006

June 22, 2006


June 21, 2006

June 20, 2006 June 19, 2006 June 16, 2006 June 15, 2006 *~~*~~*~~*~~* HITEC 2006 Spotlight *~~*~~*~~*~~*  *~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~* June 14, 2006 June 13, 2006
  *~~*~~*~~*~~* HITEC 2006 Spotlight *~~*~~*~~*~~*  *~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*~~*


June 12, 2006


June 9, 2006

June 8, 2006 June 7, 2006 June 6, 2006 June 5, 2006 June 1, 2006


Top 25 Read Articles - May 2006

  1. Are We Teaching Our Guests that the Front Desk Cannot be Bothered? Getting Back to the Basics of Hospitality: Treating Our Guests as Friends /  Kent Sexton
  2. Seven Ways to Be a Better GM � Today! / Bruce Wienberg
  3. Starwood Details Clear Strategies for its 8 Brands; New Signature Service Elements Created in Each Brand
  4. Global Update: Who�s Where and Doing What / May 2006
  5. Soon Every Town in America Will Have an Unused Convention Center / Larry Mundy
  6. Top 50 Destinations for Memorial Day 2006
  7. A Bakers Dozen� of Strategies for Hotel General Managers / John Hogan
  8. Where Not To Build a Hotel / Larry Mundy
  9. Using Fraudulent Hotel Appraisals to Scam $67 million from JP Morgan Chase Gets 3 and 5 Year Prison Terms for Two Former Hoteliers
  10. Nine Tips to Create a Dominant Hotel Web Site / Neil Salerno
  11. The Future of Hotel Reservations / Larry Mundy
  12. Hotel Liquidators Have Little Room for Error
  13. The "Tipping Point"; Identifying the Touch Points in Hotel Sales / Carol Verret
  14. Affiliate of Westmont Hospitality Group Acquiring Boykin Lodging Company for Approximately $416 million
  15. Unfinished $71 million Embassy Suites in La Quinta, California Has Been Foreclosed On, Franchise Yanked
  16. Your Hotel Web Site: If It Ain�t Broke�Break It! Create change. Develop a �break-it� routine. / Neil Salerno
  17. Whitehall Acquires 130 Hotels from the Tharaldson Family for $1.2 Billion;  Tharaldson Property Management Inc. Will to Continue as Manager of Properties
  18. Turning a Transaction into a Relationship � Creating the Memorable Experience / John R. Hendrie and Brecca Loh
  19. What is Customer Service Like at the Level of Creating Memorable Experiences; How Do You Create It? What Does it Look Like? / Peter McAlpine
  20. Some Believe Dallas' Fragile Hotel Market Does Not Have Enough Demand to Support Addition of 1,400 Luxury Rooms
  21. Independent Hotel Web Sites - Marketing Winners�and Losers / Neil Salerno
  22. Morgans Hotel Group Co. to Acquire Hard Rock Hotel & Casino in Las Vegas and Related Assets for $770 Million
  23. What You Must Do to Create a Hotel Experience Based on Service at the Level of Creating Truly Memorable Experiences? /  Peter McAlpine
  24. The 2006 LIIC � The Lodging Industry Investment Council - Top Ten:  An Annual Survey of Lodging Investment Trends and Challenges
  25. Starwood's aloft Select Service Brand Will Franchise Two New Build Hotels in Toronto and at Montreal's International Airport
May 31, 2006 May 30, 2006 May 26, 2006 May 25, 2006 May 24, 2006 May 23, 2006 May 22, 2006


May 19, 2006


May 17, 2006

May 16, 2006 May 15, 2006 May 12, 2006 May 11, 2006 May 10, 2006 May 9, 2006 May 8, 2006 May 5, 2006 May 4, 2006 May 3, 2006 May 2, 2006 May 1, 2006  Top 25 Read Articles / April 2006
  1. The Top Ten Most Memorable Hotel Movie Scenes Ever
  2. The 2006 Ranking of the Top 10 Hotel Groups Worldwide
  3. The Greatest Bellman I Ever Met�  / Bryan K. Williams
  4. Hottest New Hotels, Restaurants, Spas, and Clubs in the U.S. Named by Conde Nast Traveler
  5. Top Ten Worst Hotel Inventions / Larry Mundy
  6. Hotels Are Hot; Pritzkers Could Find Timing Right for Hyatt IPO
  7. Hotel Revenue Management. . . The Way I See It / Neil Salerno
  8. Living at the Ritz-Carlton Chicago: For Hotel Manager Peter Roth and Family, It's Not a Luxury Accommodation, It's Home
  9. What Are Hotel Employees Worth? /  Joseph M. Gravish
  10. �A Bakers Dozen� of Ideas for Hotel Management Company Executives / John Hogan
  11. Spacious Shower or an Old-fashioned Tub; Marriott Designing Shower-only Rooms
  12. Service - It�s Not About What You Want to Give,  It's About What the Customer Wants / by Bryan K. Williams
  13. The "Tipping Point" Touch Points Make a Difference in Customer Service Training / Carol Verret
  14. Nobody Asked Me, But� No. 8 / Bathtubs, Smokefree Hotels / Stanley Turkel
  15. A Sense of Arrival / Larry Mundy
  16. Global Update: Who�s Where and Doing What  / April 2006
  17. One Miami Condo-Hotel Owner Considering Switching Tactics; Wants to Sell Condos as a Security Investment Rather then a Real Estate Investment
  18. Hotel Labor Union Negotiations -a Perspective /  Joseph M. Gravish
  19. Sheraton's $20 Million TV Ad Campaign About the Emotion  of the Experience, Not Just the Physical Experience
  20. The 1,195 room Westin St. Francis San Francisco Being Acquired by Strategic Hotels & Resorts, Inc. for $440.0 million
  21. Ritz-Carlton Edges Out Peninsula as the Most Prestigious Luxury Hotel Brand in 2006
  22. The Daily Revenue Report by Spreadsheet Process Is Obsolete!
  23. Let Them Eat Cake: The Growing Contribution of Hotel Food and Beverage to the Bottom Line / Gregory J. Miller
  24. After a 20 Year Hibernation, The Playboy Club Will Open Atop the Palms Casino Resort's New $650 million Fantasy Tower Addition
  25. What NYC's Revenue Managers Want You to Know Insights from the HSMAI NYC Revenue Managers Summit /  Laura Osborne and Donna Quadri-Felitti
April 28, 2006 April 26, 2006 April 25, 2006 April 24, 2006 April 21, 2006 April 20, 2006 April 19, 2006 April 18, 2006 April 17, 2006 April 14, 2006 April 12, 2006 April 11, 2006 April 10, 2006 April 7, 2006 April 6, 2006 April 5, 2006


April 4, 2006

April 3, 2006 
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