December 5, 2005�Duxbury, Mass. � Jed C. Heller, founder and president
of The Providence Group, a management consulting firm for hotel and timeshare
resorts, is forming a new division, Villa Consultants International, to
serve the luxury villa rental market.
VCI will focus on improving operations, sales and marketing, and overall
profitability at client properties. Heller, just back from an assignment
at Bon Vivant Villas in Barbados, West Indies, explains that VCI fits his
current focus in the hospitality industry. �We can help owners by adding
value through our expertise, turning around operations, ensuring a quality
experience for the guest--and a profitable operation for the owner,� he
says.
David R. Lawson, owner of the Bon Vivant villa resort, has been impressed
by the results so far. �Heller is bright, doesn�t mince words, is results
oriented, and a terrific operations person,� he says.
Luxury villas cater to today�s fast-growing market for affluent travel.
According to Yesawich, Pepperdine, Brown & Russell�s Portrait of Affluent
Travelers, 86 percent of affluent leisure travelers find five-star service
very desirable and 80 percent consider concierge staff and services extremely
important. The villas, which often include private pools in secluded beachfront
locales, answer those desires with personal chefs, gardeners, housekeepers,
and other staff members. Currently, such villas are most often found in
the Caribbean and southern Europe.
Villa
owners may contact Heller at (781) 582-8785 to find out more about Villa
Consultants International.
About The Providence Group:
Duxbury, Mass-based The Providence Group offers unique services to
hotels, timeshare resorts and other hospitality firms. For clients without
a general manager, the company provides an interim general manager, while
simultaneously working to find a permanent employee for the role. On a
long-term basis, The Providence Group will provide specialized consulting
and analytical services, covering human resources, food and beverage, yield
management, guest service relations and more. |