|NEW YORK, N.Y., September 12, 2005 — Hospitality veteran Frank Speranza
today announced the formation of Hospitality Talent Scouts, Inc. (HTS),
an executive search and consulting firm. Headquartered in New York
City, the firm will provide a broad array of services to the hospitality
“Good talent is always hard to find and attract,” said Speranza, HTS
CEO. “With the hotel economy in a robust rebound, we predict that
people will be the number one issue facing hotel owners and management
for at least the next three years.”
HTS will focus on several key areas:
|Recruiting — The firm will provide executive recruiting at both
the corporate and hotel levels. “We have worked in a wide array of
corporate, operations, sales and marketing and human resources positions
and virtually every position in a hotel, ranging from executive housekeeper
through general manager, and know the skills and attributes needed to succeed,”
Speranza said. “We also know how to match up personalities to the
existing staff in order to enhance the culture.”
|Property-based Services — When a hotel needs to fill a key position
quickly, HTS will literally move into the property until the position is
filled to help analyze the local market, identify all the competitors’
counterparts by name and skills, and quickly locate the right talent.
|Selection Services — The firm will support owners or asset managers
by providing a “second,” professional opinion of a potential candidate,
including review of resume, references and a personal interview, to verify
that the candidate is the best person for the job. “Should the candidate
that we endorse not meet an owner’s expectations, HTS will conduct a complimentary
search for a replacement,” he said.
|Retention Services — HTS will analyze a property’s turnover
history and provide the insights and solutions needed to make substantial
reductions in turnover. In addition, the firm can work with its clients
to help retain key people who have indicated a desire to leave their current
|Competitive Talent Assessments — The firm will conduct a competitive-set
audit of the management staff of other local hotels by a specific management
discipline. The assessment includes identifying and ranking key staff
positions to determine who has the “best” staff in a specific market.
The results enable owners to fairly assess their own staff and to help
in recruitment efforts.
|Training Seminars — HTS has the expertise to provide training
at both the property and corporate levels on how to attract, and more important,
retain the best possible associates. Each seminar is custom-tailored
to each specific need.
|Operational Consulting — The firm can call on its years of hands-on
operations expertise to provide real, workable plans to help mold organizations,
both in terms of establishing culture and in executing the business plan.
|Exclusive Candidate Representation — HTS will enter into a contractual
agreement with hospitality professionals under which the firm will exclusively
work on the candidate’s behalf to locate a new position within a specified
timeframe. All fees are paid by the future employer. In addition,
the firm will provide resume consulting services. “Oftentimes,
great talent knows it must make a change to continue to enhance their careers,”
he said. “This representation process helps pair managers with the
Previously, Speranza, a 30-year hospitality veteran, worked with Interstate
Hotels & Resorts for 10 years, five of which as an operational vice
president. In that role, he oversaw portfolios in America and Canada,
ranging in size from 15 to 26 hotels, both branded and non-branded properties.
Prior to his tenure at Interstate, Speranza worked in various senior
hospitality positions in the New York City area, including with such properties
as The Waldorf Astoria, Hilton International’s New York Vista Hotel at
The World Trade Center (subsequently known as The Marriott World Trade
Center), The Hotel Macklowe and Macklowe Conference Center (now The Millennium
Broadway) and the East Side Kimberly Suite Boutique Hotel.
Speranza holds a Bachelors of Science degree from Florida International
University’s School of Hospitality Management. His hotels have won
numerous awards throughout his operations career, and he was inducted in
1998 into The Waldorf-Astoria Distinguished Alumni Association.
“It takes the best people to maximize a hotel’s potential,” Speranza
said. “Our goal is to help properties and corporations locate, nurture
and build teams that will consistently outperform their competition.”
Hospitality Talent Scouts, Inc. (HTS) is an executive search and consulting
firm headquartered in New York, N.Y. For more information please
visit the Web site at www.HospitalityTalentScouts.com.