Expects to Handle up to 3 million Calls Annually, Employ 200-225
|TORONTO, ONTARIO, August 10, 2005 - Marriott International, Inc. (NYSE-MAR)
today announced its plans to open a Global Reservation Sales & Customer
Care Centre in Saskatoon, Saskatchewan, Canada.
This new facility will mark Marriott’s third centre in Canada and the first for the province of Saskatchewan. Global Reservation Sales & Customer Care currently operates call centres in Fredericton, New Brunswick and Sarnia, Ontario – both of which are extremely productive and successful.
Marriott decided to open a centre in Saskatoon because of its excellent location and the extremely high quality of the available applicant pool. “We are very excited to be doing business in Saskatoon,” commented L. Kaye Dengel, Sr. Vice President of Global Reservation Sales & Customer Care. “Saskatoon offers impressive local resources and great value, making this an ideal business choice for Marriott International and a nice win for the city’s rapidly growing economy as well.”
Marriott’s newest centre will occupy the existing VCOM building located at 202 Cardinal Crescent. At approximately 15,000 square feet, the centre will handle inbound calls for reservations for the Marriott Lodging portfolio and is expected to handle up to 3 million calls annually by the end of 2006. The centre will create jobs for up to 200-225 positions by the end of 2006.
"I am proud of the ongoing growth prospects in Canada,” said Ron Harrison, President of Marriott Lodging of Canada. “The addition of a third call centre in Canada to handle our North American Lodging business is a further reflection of the confidence that Marriott has in the strength of the Canadian economy and the excellent labour pool. This complements our rapidly expanding network of Marriott branded hotels from coast to coast. With 46 hotels currently operating in Canada, representing 6 of our brands, we are also working on an additional 4 development and conversion opportunities due to open by year end. This growth is consistent with our goal to have over 75 hotels under contract in Canada in the next 3-5 years," added Harrison.
Applicants interested in job opportunities at the new Saskatoon centre may apply on line beginning Monday, August 15, at http://greatcareers.marriott.com. Interviews will be scheduled for mid-September for a November opening.
The new Saskatoon location will become Marriott’s 11th North American call centre. Marriott Worldwide Reservations currently operates call centres in the following locations: Atlanta, GA; Fredericton, New Brunswick; Miami, FL; Omaha, NE; Salt Lake City, UT; San Antonio, TX; Santa Ana, CA; Sarnia, Ontario; Solon, OH; and Stockton, CA.
MARRIOTT INTERNATIONAL, INC. (NYSE:MAR) is a leading lodging company with more than 2,600 lodging properties in the United States and 65 other countries and territories.
Marriott International, Inc.
|Also See:||Marriott.com Sets One-Day Booking Record of 25,000 Reservations Made on Tuesday, Feb. 10, 2004 / February 2004|
|Marriott Golf Signs Agreement with GolfHero to Provide Online Reservations for Golf and Lodging / October 2004|