Multi-Property PMS, Sales & Catering, CRO,
and ResEze Internet Booking
to maximize revenue by cross selling, boost efficiency
Markham, ON – June 15, 2005 – NORTHWIND, a provider of enterprise property management and reservation solutions for hospitality, announced today Les Hotels Jaro, a six-property Quebec-based chain, selected the Maestro Multi-Property Enterprise Suite to automate all property operations on a single Maestro database to capture more guest revenue through cross selling, real time yield and rate controlled Internet reservations, and integrated central reservations. Les Hotels Jaro will install Maestro Multi-Property Front Office with Customer Relationship Management, Sales and Catering, Central Reservations and the ResEze Web Booking Engine, with full implementation expected to be completed in July 2005.
Nancy Robitaille, owner of Les Hotels Jaro said, "Our goal at Les Hotels Jaro is to increase our operating efficiency and generate as much revenue as possible from all reservation sources while maintaining the highest quality guest service. The Maestro Multi-Property enterprise suite of systems will give us the Internet booking engine, Yield Management rate maximization, CRM capability, and online reservation tools we need to increase revenue and accomplish our business objectives."
NORTHWIND’s President of US Operations, Warren Dehan, said, "Les Hotels Jaro will be able to capture more revenue through cross selling and maximizing rates between hotels with the Maestro single-image database platform. They will also take advantage of the growing number of travelers who are booking on the Internet with ResEze by standardizing on the Maestro Multi-Property Suite for their growing chain. The integrated Maestro Sales and Catering will also allow help them to sell more corporate business, and with the chain operating its own corporate Maestro Central Reservations Office system they will be able to control the quality of all incoming reservations with real-time yield and rate controls. This enterprise technology strategy will be a profitable fit for Les Hotels Jaro." The six Les Hotels Jaro properties will be linked by a secured virtual private network.
Les Hotels Jaro is a full-service luxury boutique chain with six hotels that comprise more than a 1,000 rooms. All the chain’s hotels are full service and carry 3- or 4-Stars. Properties include the Sir Wilfred Laurier, The Hotel Quebec Inn, The Hotel Plaza Quebec, The Hotel Quebec, The Hotel Palace Royal, and The Hotel Lindbergh. Four of the properties are located in Sainte-Foy (Quebec), and one in the old Quebec City.
Maestro Enterprise Suite
The Maestro Property Management Suite combines a full-function Front Office system in use by hotels from 3,500 to 25 rooms with a family of robust modules that includes Maestro GDS+ -- an online, real-time reservation engine with integrated Yield Management to maximize ADR for virtually all eReservation channels; Maestro Owner Management – fully integrated ownership accounting functionality for asset performance reporting; Maestro Sales & Catering -- manages group-convention sales and function rooms, whether at one property or a portfolio of hotels; ResEze Web Booking Engine - enables independent and multi-property hotels to take advantage of the growing online revenue opportunity by providing tools for guests to book their own reservations from an operator’s website; Maestro Yield – a revenue manager that makes sophisticated strategies easy for multiple booking channels at one or more properties; Maestro Analytics -- a complete business intelligence software suite that lets end-users interactively analyze critical business information; Maestro CRM – gives managers the information to make the best business decisions for booking new business; Maestro Club/Spa – enables resorts, hotels and clubs to schedule facilities and activities with real-time integration to all other modules. Also available is Maestro CRS, which supports a two-way interface to corporate sales offices and Maestro Multi-Property, and is used by many multi-property operating companies and corporate reservation facilities. The system supports a number of properties on a single server with a single database, or each property can rely on its own server with all files being replicated at the central corporate offices.
NORTHWIND, known in the hospitality industry for its service and state-of-the-art technology, is widely respected for providing hotels, private organizations, and corporate management companies with flexible software solutions.
Based in Markham, Ontario, Canada, with a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for all types of hospitality operations including hotels, resorts, timeshares, condominiums, seminaries, state parks, and clubs. Maestro applications are engineered for operators who need to manage their enterprise in a real time environment for the utmost operational control and profitability. Designed to maximize the
efficiency of any size single hotel or multi-property enterprise, NORTHWIND's Maestro solution offers the most productive working environment, which includes the following suite of products: PMS, Sales & Catering, Club/Spa Management, Corporate Reservations Office, Multi-Property Management, Condo/Owner Management, Yield Management, POS & Online Table Res, GDS Connectivity and ResEze Internet Reservations. This comprehensive multi-platform (Windows 2000/XP, Unix/Linux, Terminal Server & Web Enabled) suite is recognized as the solution of choice for progressive and demanding organizations. NORTHWIND is a total solution provider that offers leading-edge technologies, and unparalleled training and support.
At HITEC 2005 in Los Angeles be sure to visit
60 Renfrew Drive, Suite #235
Markham, ON L3R 0E1
Phone: (905) 940-1923 ext – 246
Fax: (905) 940-1925
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