Hotel Online  Special Report


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NCR Spotlights Self-Service
Technology at 2005 HITEC®
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NCR EasyPoint™ Xpress Check-In and ResortPort™ Kiosks deliver
“innovation with experience” for hotels deploying self-service
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ATLANTA – June 16, 2005 - Hotel executives attending next week’s Hospitality Industry Technology Exposition and Conference (HITEC) in Los Angeles will have an opportunity to “test drive” the latest in self check-in and check-out  kiosk technology from self-service leader NCR Corporation (NYSE: NCR) and from Kinetics, a subsidiary of NCR.

“As self-service gains momentum in the travel industry, leading hotels are looking for innovation with experience – inventive, useful solutions that have been proved in real-world settings,” said NCR Director of Hospitality Industry Marketing Clyde Dishman.  “With Kinetics check-in kiosks serving 100 million travelers a year at over 285 airports, and with more than 50,000 kiosks installed globally, NCR offers a world of know-how to help businesses enhance customer satisfaction and improve operational efficiency with self-service solutions.”

HITEC booth 1109 will spotlight the NCR EasyPoint Xpress and ResortPort check-in kiosks.

NCR’s kiosks are designed to offer hotels a range of installation and application options.  For example, the recently announced Kinetics CheckinHere™ application will be demonstrated at HITEC as an integrated component of the ResortPort kiosk, which is designed for aesthetically pleasing countertop or in-counter installations. With the ResortPort kiosk and CheckinHere, hotel guests can check in or out of the hotel, check in to specific airlines and print boarding passes on the spot.

NCR will demonstrate additional solutions, including a hotel check-out only application and a comprehensive hotel check-in/check-out application on the ResortPort and the free-standing NCR EasyPoint kiosk.

HITEC attendees can also see a demonstration of the NCR NeighborhoodPOS hospitality solution, including the NCR RealPOS™ 20 point-of-sale (POS) terminal.  NCR NeighborhoodPOS is designed to provide affordability and long-term business value for independent and franchise hotels with food service and retail operations.

In addition, representatives from Teradata, a division of NCR, will be at the company’s HITEC booth to discuss how gaming companies can put their data to work to deliver differentiated patron experiences and build customer loyalty.  Applications that run on the Teradata Warehouse include Customer Relationship Management for Gaming, Gaming Decisions, the Role-Based Decisioning WorkBench and Advanced Gaming Analytics, all designed to drive value and return on investment.

About Kinetics

Kinetics, a subsidiary of NCR Corporation (NYSE: NCR), is a leading provider of enterprise and self-service technologies to today’s travel industry and is the architect of the modern airline self-service era.  Kinetics, based in Lake Mary, Fla., produces hardware and software solutions, as well as engineering, developmental and preventive maintenance services designed to help businesses capture more revenue, expand distribution channels and enhance customer service.  Kinetics technologies support all consumer channels, including kiosks, Web, PDAs, cell phones and phones (natural speech recognition).  For more information, go to www.Kineticsusa.com.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers.  NCR’s ATMs, retail systems, Teradata® data warehouses and IT services provide Relationship Technology™ solutions that maximize the value of customer interactions and help organizations create a stronger competitive position.  Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 28,000 people worldwide.

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Contact:

Robert (Kelly) Kramer 
NCR Corporation
(770) 623-7215
kelly.kramer@ncr.com
 

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Also See: MICROS and Kinetics Reseller Agreement Is Good News for Travelers Everywhere; Kinetics hotel and airline self-service solutions now available for users of MICROS property management systems / June 2005


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