Named 2004 General Manager of the Year
|MEMPHIS, Tenn.- April 6, 2005 -- Embassy Suites Hotels recognized its
top hotels during an awards ceremony at the brand's annual General Manager
and Directors of Sales conference, held in Charleston, SC, April 3-6. More
than 45 awards were presented to hotels chosen from the brand's portfolio
of more than 175 hotels throughout the United States, Canada, Mexico and
South America. Each honored hotel received a trophy, monetary prize and
individual recognition during the conference.
"Each of our hotels and their team members work extremely hard to deliver the ultimate in guest satisfaction for which the Embassy brand is known," said David Greydanus, senior vice president, brand management, Embassy Suites Hotels. "Everything they do - from providing a hot, cooked to order breakfast each morning to a comfortable bed for travelers each night, and highly valued services in between that enable guests to be more productive - helps ensure guest loyalty. We are pleased to honor the Embassy Suites Hotels that epitomize what our brand is all about - guest satisfaction and a high level of customer service."
The Connie Awards, named in honor of company founder Conrad Hilton, are awarded based on three key components, including:
Diane Ciehoski, director of sales at the Embassy Suites Hotel - Austin-Arboretum, Texas, and the hotel's sales team were awarded the Director of Sales of the Year/Sales Team of the Year Award. The award is given to individuals and their sales team who demonstrate leadership, accountability, business sense and creativity in the area of sales for their hotel.
Special conference recognition went to the Embassy Suites Hotel - Hot Springs, Ark. In addition to being recognized with the Connie Award as the top hotel of 2004, it was also recognized as having the highest Satisfaction and Loyalty Tracking Scores in five categories including: food and beverage, housekeeping, maintenance, complimentary breakfast and service.
About the Conference
About Embassy Suites Hotels
Embassy Suites Hotels
|Also See:||Embassy Suites Will Have Self-service Registration Kiosks in 100% of Hotels by June 30, 2006 / February 2005|
|John Q. Hammons Breaks Ground on $35 million, 252-room Embassy Suites Hotel - Hot Springs in Arkansas / Sept 2002|