Hotel Online  Special Report

..
..
.
 Ramesys' Solutions Enhance Business at Historic Sussex Hotels
(April 27, 2005) -- Historic Sussex Hotels (HSH), a family run business of three exclusive country house hotels have just made a major investment in Ramesys.  HSH has decided to enhance their business potential by incorporating the latest Front Office, Sales and Catering, Point of Sale (POS) and Online Reservation solutions from Ramesys and Kinetic Solutions Kx Sales & Catering at all three hotels (Climping, Cuckfield and Midhurst, UK).
 
Communications Director, Miranda Carminger, explained, "We chose Ramesys because they have a good reputation with an impressive portfolio of clients throughout the UK.  As a result, we felt assured that HSH would receive experienced and knowledgeable support throughout the lifetime of the installation.  The friendly, helpful and accommodating nature of Ramesys staff was also a contributing factor."

The total Ramesys solution that HSH chose consists of:
•          Entirety Front Office
•          Kx Sales and Catering
•          Aztec POS
•          E.res Online Reservations
•          Hardware upgrade

Entirety and Kx gave HSH a global solution, which means that they can cross book bedrooms and conference rooms from any hotel in the group.  E.res was a natural addition to Entirety as it allows guests to book from the HSH website (http://www.hshotels.co.uk) 24 hours a day.  The booking is automatically sent into Entirety and no booking fee or commission is incurred by HSH.

In addition, HSH wanted a sophisticated POS solution that could manage stock control and that would allow employees to dial in from head office to all sites, as well as produce extensive reports on exactly what has been sold at each site.

Carminger continued, "The decision to install a new Property Management System (PMS) across the group has been ongoing for a couple of years and the project has evolved over time to incorporate new systems for all aspects of the business.  This will enhance communications between sites aiding improved customer service and ensure customer satisfaction."

Overall, the solution has given HSH the right tools needed to:
•          run a more streamlined operation
•          have increased revenue earning potential
•          improve communications and reporting group wide

Pontus Carminger, Operations Director, concluded, "Each system works well in its own right but the interfaces and communication between systems is the key to success HSH is confident that Ramesys is the company to ensure that the whole solution works seamlessly."

 

Contact:

Heather Fay
Marketing Coordinator
Telephone: (908) 941-1300 x 243
Fax: (908) 941-1312
Email: heather.fay@us.ramesys.com
Website: www.us.ramesys.com



Also See: Ramesys Announces the Distribution and Implementation of the Kinetics Conference Center and Venue Solution in the US / April 2005

Do You Know Where Your Business Is Coming From? / April 2005

Ramesys Scores a Grand Slam with Country House Inns / March 2005

Hosted Server PMS Solution Gaining Ground Reports Ramesys / February 2005

Entirety from Ramesys Provides a New Outlook at the Best Western The Inn at Towamencin / January 2005

Are Web Based Software Solutions for Hospitality Finally Coming of Age? / July 2004

Ramesys Dominates as the Leader of UNIX and Web Based Property Management Systems (PMS) and Brings Latest
Enterprise Offerings to HITEC / June 2004

Ramesys' Latest PMS Is Lightning Fast, Ultra Thin And Web-Based - How This Technology Meets The New Demands Placed
On PMS Solutions Today / June 2004

GL Resorts to Implement a Web Based, Multi-Property PMS, Online Reservation and CRM Solution from Ramesys / May 2004

Technology Update - ASP Solutions: Latest Benefits and Lower Costs Without the IT Headaches / May 2004

Hoteliers Are Selecting Ultra Thin Web Based Property Management Solutions (PMS) that Are Simple to Install, Require Little IT Expertise and Are Reliable and Cost Effective / April 2004

Ramesys' ImagInn Platinum Property Management System is on Par for Emerald Hills Resort / March 2004

USFS announces Project Reveille; Guests to receive free local and long distance calls and high speed Internet; hotels to get upgraded PMS from Ramesys / March 2004

Price, Dependability and Service Keep The Hotel Group Turning to Ramesys for their Telecom Needs / February 2004

Best Western Soldiers Field, MN, Marches Forward with Latest ASP Solution / February 2004

Hotel Operators Must Make Difficult Choices to Exploit Their Most Profitable Asset: How They Get the Best Return on Their Known Customers / February 2004

Reliable, Fast, Secure, No Transaction Fees – Ramesys Offers Hosting Service for Both Their Independent Hotel and Chain Customers / December 2003

Ramesys Web Reservations Drive Down Costs and Improves Customer Service with Transaction Fee-Free Bookings / November 2003

Tech Savy Smaller Hotel Operators Expect Full Service Technology Options / June 2003

Ramesys to Unveil New Products at HITEC: Entirety PMS for Windows and Imaginn Search Data Mining Tool / June 2003

Reliable, Fast, Secure, No Transaction Fees - ASP Implementations Are Coming of Age / June 2003

Maximize the Value of Customer Relationships with the MPower CRM Tool From Ramesys / May 2003

Ramesys/InnLink Two-way Central Reservations Interface Installed at 160 Baymont Inns & Suites and Woodfield Suites / May 2003

Ramesys’ Entirety Enterprise Suite Proving to Be Tough Competition for Companies Seeking
Scalable, Affordable, Enterprise Solutions / May 2003

Marshall Management Uses Ramesys' Web Reservations and CRM to Gain New Customers Over the Web and then to Recognize and Reward Them On an Ongoing Basis / May 2003

Hansji Hotels Selects Entirety Enterprise Suite to Increase RevPAR with Integrated PMS, CRES and CRM / April 2003

Lancaster Hotel and Motel Assoc. Uses Ramesys' Entirety Enterprise Suite to Offer Over Five Million Area Visitors Real Time Reservations / April 2003

The Internet Is Becoming Increasingly Important to Hotels, Chains and Management Companies; But How Can the Smaller Players Compete On a Level Playing Field? / April 2003

Ramesys Increases Options With the Addition of Entirety PMS - A Windows Based PMS Module Within the Entirety Enterprise Suite / April 2003

Six Continents Retail Experiences Rapid Growth Coupled with Reduced Costs Using Ramesys Solutions / June 2002

Benchmark Hospitality Acquires New Properties at Record Pace with Support from Ramesys / June 2002

Tage Corporation Benefits with Enterprise Solution from Ramesys / May 2002 


To search Hotel Online data base of News and Trends Go to Hotel.Online Search

Home | Welcome! | Hospitality News | Classifieds | Catalogs & Pricing | Viewpoint Forum | Ideas/Trends
Please contact Hotel.Online with your comments and suggestions.