| ORLANDO, Fla., March 2005
— The Educational Institute of the American Hotel & Lodging Association
has revised and updated its nine-video “Supervisory Skill Builders” series,
designed to complement and reinforce the concepts taught in its best-selling
workbook program of the same name.
Each video uses a diverse cast of hospitality
employees in a variety of professional situations to highlight key skills
essential to supervisors in the hospitality business. The fast-paced
videos range from eight to 11 minutes long, making them ideal for quick
review or brief training sessions.
Titles in the nine-video series include:
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You as a Supervisor
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Conducting Orientation and Training
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Leadership
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Handling Problems and Conflict
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Motivation and Team Building
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Staffing and Scheduling
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Improving Employee Performance
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Improving Communications
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Time Management
Individual titles in the “Supervisory Skill Builders”
series sell for $39.95 for AH&LA members and $49.95 for non-members.
The nine-video set sells for $239.95 for AH&LA members and $299.95
for non-members. The nine programs will also be available on a single
DVD for the price as the nine-video set. To order, call 800-752-4567
or 517-372-8800 (outside the U.S. and Canada, call 407-999-8100) or go
to EI’s web site at www.ei-ahla.org
to place an order through EI’s secure, online shopping cart.
 Established
in 1953 as a nonprofit educational foundation of the American Hotel &
Lodging Association, the Educational Institute’s mission is to support
AH&LA by becoming the preferred provider to the lodging industry, hospitality
schools, and related hospitality industries both domestically and internationally
by developing and providing quality resources to train, educate, and certify
hospitality professionals.
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