Highlands Ranch, CO - January 31, 2005 -- CVCT (Carol Verret Consulting and Training) and HotelTraining is pleased to announce their association on the development of online sales training modules for the hospitality industry. "We are very excited to bring these new services to the hospitality industry enabling us to continually provide complete hospitality management needs through these partnerships, as it enhances our overall ability to help our industry, enhancing their positions during good times and helping them perform efficiently in our unpredictable economy and down times." says Carol Verret, President, who continues to manage the daily operations of CVCT.

The first in the series of Online Training Modules being offered by CVCT is New Business Development: Using the Internet to Prospect for New Business. Courses will be added to compliment the Prospecting course. The course deals with such issues as:

1. Developing Client Profiles: This module will demonstrate how to be more efficient in locating viable new business by market segment, using tools you may not have thought of before.
2. What's Up In the Backyard: Here we demonstrate how to effectively penetrate your own "backyard" without walking from door to door or using general directories. Zero in on those prospects in your backyard with the true potential to give you business.
3. Prospecting by Market Segment: In this module we give you internet tools you can use to locate and qualify new business by market segment.

HotelTraining.com provides affordable training that is available to you and your staff week after week, month after month. Traditional face-to-face training programs can be effective but they can also be very expensive and time consuming. Consequently, training seminars are often held all too infrequently because of these cost and time constraints.

Studies have shown that people retain only 10% of the information learned through traditional classroom trainer instruction. The addition of a video component increases the retention level to 35%. However, when interactive methods, are incorporated into a training environment the retention rate improves to an incredible 65%! Consider the possibilities when you have increased retentive learning combined with the advantage of effective training that is available whenever you need it.

Lower Cost -- The monthly cost for your staff is usually less than the cost of sending a single employee to a one day seminar.
Constant Availability -- You don't need to wait for the next training session to come to you, you can go to it anytime. New employees can be added immediately. Turnover and training are no longer at odds with one another.
Consistent Delivery -- Professional training delivered in a professional format. It is the same each and every time the participants go through it.

CVCT continues to provide a high level of sales, customer service and management consulting and coaching support to its existing client base. "These organizational enhancements have advanced our ability to provide our clients the services to they need for success." adds Verret.

Carol Verret and Associates Consulting and Training -- or CVCT is a company that provides sales, marketing, customer service and coaching services primarily but not exclusively to the hospitality industry. Since 1999, we have provided hotel sales training and consulting through seminars, consultations and web casts. Out mission is to provide success tools to sales associates, General Managers, Revenue Managers and larger sales organizations in a cost effective manner that deliver a Return on Investment.

HotelTraining.com is the leading provider of Internet based solutions used to assist hospitality and hospitality related technology companies for training, assessment and mystery shopping. The company's Learning Management System provides a platform to reduce training costs, accelerate the learning process, and enhance profits. The HotelTraining.com web site, www.hoteltraining.com, currently offers twelve online courses. Course topics include Reservations (hotels and call centers), Sales and Catering, Responsible Alcohol Service, Food Safety, OSHA, and Fraud Awareness. All courses and mystery shopping calls can be purchased online through their shopping cart catalogue. Founded in 1998 with offices in the Boston, Phoenix and Dallas areas, HotelTraining.com has provided training, online assessment, and mystery shopping to hospitality companies in Europe, Asia, Australia and the United States. Past and present corporate clients include such outstanding companies as Hilton, Marriott, SRS-World Hotels, Trust International, ASSA ABLOY Hospitality Inc (ElSafe Division) and WorldRes.com. Contact: Jay Delerno, (817) 283-7685, www.hoteltraining.com

copyright © Carol Verret, 2002-2003 -2004