Visual One beats competition for the 800
bedroomed hotel in Central London
Jan 18th 2005 - Visual One Systems are delighted to announce that
the The Strand Palace Hotel, London, have placed an order for their integrated
Front Office, Sales Ledger, Sales & Catering and Point of Sale system
Peter
O�Meara, General Manager of The Strand Palace said �We spent quite some
time in assessing presentations from four different companies using a number
of criteria so as to be able to take a balanced view of what was on offer
before deciding. The evaluation was carried out in conjunction with our
company IT director, an outside IT consultant, plus a Revenue Director
who had installed PMS systems across a 90-unit hotel company.
As part of our evaluation we set out the following requirements: -
-
We wanted to test a version of the system both with and without the PMS
supplier being present.
-
Key personnel were to fully test the systems operationally which we did
in the UK and USA
-
Ease of use and quality of product and adaptability
-
Asking existing customers of the 4 suppliers about after sales service
-
Compatibility of the system with other key systems (POS-TV system-Telephones-bedroom
lock system-sales ledger etc.)
-
Speaking to colleagues in other hotels with the 4 different systems to
get unbiased feedback.
What distinguished Visual One from their competitors was a very clear signal
with regard to the service they provide, which was backed up by all of
the current users we questioned/visited. The system itself offered all
of the programmes/facilities which are now quite standard but Visual One
seemed to be able to do it with straight forward pricing and more realistic
timeframes.
The commitment from the very top of the Visual One was clear from the
start and although price was not a major determining factor and they were
not the cheapest, their people were by far the most credible we met. This
cannot be said of some that we dealt with. Whilst we await the installation
to see just how good they are and the system is, we believe we have made
a very good choice. As one of the largest hotels in Britain it will be
a brilliant test to complete a successful installation.�
Mike Gadbury, Managing Director of Visual One Systems Europe said, �This
is tremendous news for us and will have a major impact on the market. It
is significant that service and support was a major factor for the hotel,
and we place a major emphasis on this in our company. In addition, we have
a great range of integrated products, all developed by our company on a
standard Windows platform. I am delighted that we are now winning major
deals like the Strand Palace and we fully expect to continue to make strong
in-roads into the market as a whole�.
About the Strand Palace
The Strand Palace is one of London's best hotels for business and leisure
guests. A major refurbishment of bedrooms is currently underway.
Originally built as an Art Deco showpiece, the hotel has been carefully
modernised. Our guests now experience the latest standards of comfort together
with everything they need right on the premises from shops, restaurants
and bars to a sophisticated conference and banqueting centre.
As a guest you will enjoy one of finest central locations in the capital.
Just outside the doors are London's famed theatre land and the cosmopolitan
bustle of Covent Garden. The City - London's financial district --- China
Town, Leicester Square and Piccadilly Circus are just minutes away.
About Visual One
Since
1977, Visual One Systems has provided software systems to the hospitality
industry. Their Windows-based products, using a Microsoft SQL database,
include property management, sales & catering, restaurant point-of-sale,
back-office accounting, and golf course management. The company has 1500
sites worldwide and has many well-known customers including Sandals, Club
Resorts, The Royal Westmoreland, Seymour Hotel Group, Whittlebury Hall,
Wyboston Lakes and the Sandals Resorts in the Caribbean. The US Headquarters
are based in Washington and the UK Headquarters are based in Leatherhead,
Surrey. |