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/ Microtel Inns & Suites |
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ATLANTA, Jan. 6, 2004 - Microtel Inns & Suites, the all-newly constructed
chain of budget/economy hotels, and the World Congress & Exposition
on Disabilities (WCD) have announced the results of their jointly sponsored
�Survey of Travelers with Disabilities.� The survey was conducted
at the annual WCD Expo in order to expand initiatives to educate the industry
about the needs of travelers with disabilities, and to encourage hotels
to better serve this market.
The majority of respondents took several trips a year, traveled by car (several used a van) to destinations around the U.S., and had disabilities requiring the use of a wheelchair. More than one third of participants booked their hotel accommodations via the web, followed by calling the toll-free number or contacting the hotel directly. Nearly 100 WCD attendees responded to the survey. When asked about their experience when staying at hotels in general, following are highlights:
Microtel Inns & Suites is the only budget hotel chain to implement the training program known as Opening Doors® systemwide. Opening Doors® emphasizes disability etiquette skills training that includes interactive activities and role playing using wheelchairs, blindfolds, earplugs and taped hands so employees can practice how to service customers with disabilities. With approximately 20% of our nation�s population living each day with a disability, the WCD Foundation provides support to children and adults with disabilities and their families in the U.S. and worldwide. Microtel Inns & Suites is committed to addressing the needs of all its guests, and has made great strides in accommodating travelers with disabilities. The brand offers three ADA-room designs (single queen, double queen, and suite) throughout the chain, and a consistency of services to fit guests� needs. Microtel Inns & Suites is a sponsor of The Society for Accessible Travel & Hospitality (SATH). There are currently 275 Microtel hotels open or under construction worldwide. All Microtel hotels are independently owned and operated. |
Contact:
http://www.microtelinn.com |