Hotel Online  Special Report



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San Jose Marriott and Wiotel Provide
Interactive Hospitality Network for Guests

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Wiotel’s Hospitality Network chosen for enhanced guest services

San Jose, CA – (October 13, 2004) – The San Jose Marriott, one of Silicon Valley’s newest full-service hotels, has selected Wiotel to implement an interactive suite of hotel applications for its networked business guests.  Through wired and wireless laptop connections, hotel guests can now directly access enhanced guest services for everything from intuitive document printing, scheduling hotel housekeeping services, to online ordering for in-room dining.

“With High Speed Internet usage rates in the guestroom far exceeding industry average, Wiotel offered us a logical way to leverage our network investment to improve guest communications, create operational efficiencies, and add incremental revenue through enhanced guest service,” says Clifton Clark, General Manager for the San Jose Marriott.  Wiotel’s Myotel™ solution provides secure software for hospitality applications for any wired, wireless or combined network configuration.  Through its highly modular design, hotels can completely control and customize the guest online experience within their property by selecting from a broad offering of streamlined guest service applications.

Leif Lendrop, the San Jose Marriott’s Director of Sales and Marketing, adds, “The San Jose Marriott’s motto is ‘Inspired through Innovation’ and the Myotel service is a shining example of how we have applied technical innovation to improve the guest experience.”  .

“Hoteliers are beginning to recognize that their networks can offer a unique branded experience and significant increased revenue opportunities.  Just as AOL built its business around creating intuitive content-based services on top of its network, Wiotel aims to do the same for the hospitality market.” said Sameh Michaiel, CEO and President of Wiotel.   Myotel™ is the flagship product that is comprised of a suite of software applications that seamlessly transforms any common hotel Internet connection into a personalized hospitality network enabling a property to capture incremental revenue, improve customer communication and ensure backend operational efficiency.

About the San Jose Marriott
The first new hotel constructed in downtown San Jose in 10 years - and connected to the 425,000 -square-foot San Jose McEnery Convention Center - the 506-room, 26-story San Jose Marriott opened in April, 2003. Additional amenities of the 430,000-square-foot luxury business hotel include 16 meeting rooms with 21,000 square feet of flexible meeting space, a fitness center with outdoor pool and spa, valet parking, concierge level, signature restaurant and bar, a café, and much more.  

About Wiotel
Wiotel is a fast growing Silicon Valley company providing innovative networking applications to the visitor-based networking (VBN) industry to improve hotel operations efficiency and generate new revenue channels through enhanced guest online services.  The Wiotel team is comprised of industry leading veterans of the networking and hospitality markets. Through cutting edge innovation and superior network support, our partners have clearly differentiated themselves in the markets they serve. Wiotel is headquartered in San Jose, CA.  For additional information, visit our Web site at www.wiotel.com.


 
Contact:

 Leif Lendrop 
Director of Sales and Marketing
San Jose Marriott
(408) 278-4430

Mark Hofschield
Wiotel
(408) 835-6716
MarkH@wiotel.com
www.wiotel.com


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