the RFP Process
By David M. Brudney, ISHC
Along with most Americans, I’ve been watching the candidates debate on TV this fall.
I find the debates very interesting but not necessarily that useful for my voting tastes. There always seems to be a follow up question that isn’t asked, an answer in need of clarification, or a claim that goes unchallenged.
Frankly, I think the candidates get off far too easily. All too often, voters are asked to make “leaps of faith” on what the candidates are promising, when the candidates state “facts”, or when each attempts to correct the other.
Does anyone make significant purchases via the Internet without first learning more about the product or service in question? Why should voting for a candidate be any different? Wouldn’t you have loved to have seen a factual message crawl across the bottom of the screen during the debates - - like an airline’s “on time” record - - when Vice President Dick Cheney attacked Senator John Edwards on his poor voting and attendance record in the Senate?
Wouldn’t it be nice, wouldn’t it make more sense, if President George Bush and Senator John Kerry had to go through the same process with the voters that consultants, hotel sales associates and other suppliers - - those of us who do this for a living - - do in order to get the “vote” of our prospective clients?
I’m a self-employed consultant for the hospitality industry and just like hundreds of my colleagues and competitors, I don’t have the luxury of campaigning for one job for the next four years. I have to do that once a week - - sometimes once a day. And if I lose more than a couple of those, I’m either out of business or I hunker down for some very lean times.
Here’s what I’m expected to answer in writing when I “campaign” or “bid” on a new consulting assignment:
© Copyright 2004
|Also See||Bev Kordsmeier, Hyatt Sales’ First Lady / April 2004|
|Message to Hotel Sales Associates: “It’s Not You!”/ January 2004|
|What Innkeepers Want Every Christmas? Fill Those Empty Rooms / December 2003|
|Uncertain Times Call for Return to Backyard Basics / April 2003|
|Time to “Group Up”? Maybe, Maybe Not / May 2002|
|America’s Front Desk Fights Back! / January 2002|
|Front Desk Fails To Catch America’s Hospitality Spirit / David Brudney ISHC / November 2001|
|A Very Good Time For That Sales Audit / David Brudney ISHC / Sept 2001|
|More Theater, Less Zombies / David Brudney ISHC / Dec 2000|
|It’s The Experience, Stupid! / David Brudney ISHC / Nov 2000|
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