SPARTANBURG, S.C., (November 16, 2004) � Gary DeLapp, President and
CEO of HVM L.L.C., the operator of Extended Stay Hotels, announced today
the launch of a new website (ExtendedStayHotels.com) that gives business
and leisure travelers access to the most comprehensive and convenient extended
stay reservations system in the United States. The easy-to-use website
offers a choice of over 650 extended stay locations. The website also includes
a guarantee that if a lower, publicly available, nightly rate is found
on any travel booking engine for the same Extended Stay HotelsSM property
over the same dates, it will honor that rate and include an additional
10 percent nightly rate discount.
�We�re making it easy to find and book hotels that provide extended
stay lodging, � says DeLapp. �Consolidating brands within this one segment
of the hospitality industry means that when people are looking for an extended
stay hotel they will likely find it at ExtendedStayHotels.com.� Properties
initially featured on the website are Extended StayAmerica®, Homestead
Studio Suites®, StudioPLUS Deluxe Studios® and Crossland Economy
Studios®, collectively reaching all destinations from coast to coast.
Thirty-seven former Wellesley Inn and Suites became part of the Extended
Stay Hotels family in October 2004 and are now part of the Extended StayAmerica
brand, as well.
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Extended Stay Hotels Lowest
Internet Price Guarantee
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View the terms & conditions for our Lowest Internet Price Guarantee
and then book your stay at www.ExtendedStayHotels.com.
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If within 24 hours you find a lower average nightly rate through another
travel website for the same Extended Stay Hotels property, dates of travel
(* The check-in date must be a minimum of 72 hours from the date/time of
the claim submission), number of night(s), room type, and number of guests,
access our online claim form to take advantage of our Lowest Internet Price
Guarantee or call toll-free 1-800-355-4535.
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If Extended Stay Hotels can confirm the lower rate is available and bookable
on a competing website, our Lowest Internet Price Guarantee team will modify
your nightly room rate to be 10% less than the competing website's nightly
rate and we will contact you to confirm your new rate.
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�Few designated extended stay hotel booking sites offer such a broad
range of products and locations,� says Mark Skinner, partner with the hospitality
consulting firm, The Highland Group.
The site has an enhanced hotel search option that allows users to drill
down to find information they need about individual hotel properties, including
specific amenities, room layouts, virtual tours, driving directions and
local points of interest like nearby restaurants, movie theaters and other
businesses. There is also an option to create a password-protected personal
identification page where billing address, credit card and contact information
is stored in the system, thus eliminating the need to re-enter the same
information when subsequent reservations are made. Existing reservations
may also be accessed at ExtendedStayHotels.com for viewing or to make modifications.
DeLapp says, �Extended Stay Hotels is taking extraordinary steps to
provide for the needs of extended stay travelers. Service is a top priority
and Extended Stay Hotels is setting new benchmarks for how customers should
expect to be treated in this industry.�
The new website is one of many industry improvements that have been
made since the consolidated marketing of the Extended Stay America and
Homestead Studio Suites Hotels® brands began in May, 2004. Today,
there is an Extended Stay HotelsSM property in most major markets in the
U.S., making it the country�s largest and most comprehensive collection
of extended stay properties.
According to The Highland Group, demand for extended stay hotels increased
by 6.8 percent in the first quarter 2004 compared to one year prior. Room
demand is outpacing room availability, which leads many to believe the
extended-stay category is on pace to return to pre-9/11 days when the extended
stay industry held a 12-point premium occupancy rate (69.3%) over the entire
hotel industry.
About Extended Stay Hotels
HVM L.L.C., the operator of Extended Stay Hotels is headquartered in
Spartanburg, South Carolina. The company operates more than 650 extended
stay lodging hotels in 43 states, including Extended StayAmerica Efficiency
Studios®, Homestead Studio Suites Hotels®, StudioPLUS Deluxe Studios®
and Crossland Economy Studios® properties.
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