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Resort Hotel Association 18th Annual
Conference Wrap-up

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WILLIAMSBURG, Va., August 31, 2004 — Independent resort owners, operators, CEO’s, CFO’s, Risk Managers, Human Resource personnel and Insurance Executives gathered at the Kona Village Resort,  Kailua-Kona, Hawaii, July 10-14 at the association’s 18th annual meeting. Attendees heard from industry experts, reviewed the current status of association insurance programs, networked with fellow resort colleagues and enjoyed the South Pacific tropic paradise of Hawaii. The highlight of the conference was an evening program on the Kahuwai Bay Front in tribute to the recently retired RHA President, Jean Van Tol, in celebration of her leadership and foresight in guiding the association since 1991.

Richard Warnick, President and founder of Warnick & Company, a consulting, investment banking and asset management firm that specializes in the hospitality and recreational real estate industries, was the keynote speaker for the annual conference and provided his perspective on the current state of the hospitality industry and emerging trends. Thomas Goodwin, also of Warnick & Company, offered recommendations on how independent properties could compete effectively with chains in today’s highly competitive marketplace. Wayne Williams, Principal, with Williams & Associates of Los Angeles, discussed what strategies properties should implement in order to survive today’s distribution channel revolution.

Association business included the annual meetings for both the association and its affiliated captive insurance company, the Resort Hotel Insurance Company, while additional sessions addressed risk management issues and the overall insurance market. Heather A. Lee, President of SpaSeminars and SpaKid International of Boulder, Colorado, a leader in the fields of mind and body wellness, and mind and body medicine discussed how resorts could capture a share of the growing wellness market without having to invest in expensive spa infrastructure.

Human Resources proved to be a popular topic at this year’s conference. Bob O’Neil, Director of Resort Services and Human Resources for the Grand Teton Lodge Company of Moran, Wyoming shared with RHA members his views on how the Human Resources organization could function more efficiently in order to contribute substantially to the organization’s success. Cindy Clark, Director of Human Resources for The Broadmoor in Colorado Springs spoke of emerging trends in employee benefits.

Arch Stokes, Partner with Shea Stokes and Carter, ALC of Atlanta, Georgia and a noted trial lawyer with extensive experience in labor and employment law, capped off the conference with his personal perspective on how people could slow down and live a happier life in today’s hectic world.

The Resort Hotel Association, headquartered in Williamsburg, Virginia, is a not-for-profit, member-managed association that provides insurance products to independent resorts, luxury and historic hotels, and destination spas. Since it’s founding in 1987 the association has grown from 13 to 106 properties throughout the United States today. The 2005 Resort Hotel Association Annual Conference will be held July 9-13, at The Sagamore, Bolton Landing, New York.


 
Contact:
Scott Whitehead
Director of Marketing and Member Relations
Resort Hotel Association
(757) 565-8979
Scott@ResortHotelInsurance.com
www.ResortHotelInsurance.com
Also See: Brooks W. Chase Appointed President and CEO of the Resort Hotel Association; Succeeds Jean Van Tol / January 2004
Recap: Resort Hotel Association 17th Annual Meeting / Aug 2003


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