Hotel Online  Special Report



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Daylight Software Celebrates 10 Years of Growth; 
Expands in Lodging, Conference Center, 
Restaurant and Gaming Industries

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Portsmouth NH (September 20, 2004) -- Daylight Software (daylightsoftware.com), creator of flexible, customer-centric Advanced Sales & CateringTM management systems for the hospitality industry, marks its tenth consecutive year of growth with new installations and expanded solutions for existing partners. Daylight is rapidly expanding in the core industries that profit from Daylight’s Advanced Sales and CateringTM solutions: lodging, conference centers, restaurants and gaming.

Daylight enterprise, Daylight’s Advanced Sales & CateringTM management system, provides today’s complex hospitality organizations with the advanced tools required to reduce costs, increase productivity and drive revenue to the bottom line. Thanks to its proven and innovative leadership in hospitality sales and catering automation, Daylight is the solution of choice for Gaylord Hotels, which operates the three largest convention center hotels in America; for 27 properties and sales offices of Accor North America, the world's fourth-largest hotel chain; for Colonial Williamsburg, Churchill Downs, Morgans Hotel Group, the MGM Grand, Bellagio and hundreds of others. From international hotel groups, to multi-property hotels and resorts, to casinos, to restaurant chains, Daylight counts some of the best-known names in the industry as valued partners.

Although providing client/server solutions fueled Daylight’s initial growth, it is the ASP solution that is most appealing to customers today.  Due to the minimal capital expenses required, the elimination of IT resources needed at the property and corporate level, and the ability to securely access the system from any Internet connection, Daylight’s ASP solution has taken the lead in providing a superior return on investment.

Flexible Lodging Solutions

Across North America, Daylight’s customers are capitalizing on the rewards of their newly centralized and more effective sales operations with higher customer satisfaction and increased revenues. In Canada, recent implementations include the Toronto Board of Trade; the Fantasyland Hotel with 114 themed guestrooms in Edmonton, Alberta; the 320-room Grand Okanagan Lakefront Resort and Conference Center in Kelowna, BC; and the 192-room Tigh-na-mara Seaside Spa Resort and Conference Center on Vancouver Island. In the US, the Mondrian in West Hollywood, Hotel Oceana in Santa Barbara, the 244-room Westward Look Resort in Tucson, the historic Gramercy Park Hotel in New York City, the Ocean Plaza Beach Resort on Tybee Island, GA and the Delano Hotel, in the heart of South Beach Miami, are some recent additions to the growing list of partners enjoying the benefits of Daylight enterprise. 

Winning Solutions for the Gaming Industry

In the gaming industry, Daylight has solidified its position as the system of choice by implementing and expanding systems at multiple Boyd Gaming properties in Louisiana, Mississippi and Nevada, as well as implementing Daylight's ASP solution at the New Frontier Hotel and Casino in Las Vegas. Additional new gaming installations include the Seminole Hard Rock Hotels and Casinos in Hollywood and Tampa, Florida; the Barona Valley Ranch Resort and Casino in San Diego; the 650,000 sq. ft. Pala Casino, Resort & Spa located between San Diego and Los Angeles; and, in Canada, the 300-room, 192,000 sq. ft. Casino Rama Resort in Toronto. 

Continued Growth in Conference Center Market

Daylight has increased efficiencies and overall effectiveness by expanding the existing system at Northern Illinois University's Conference Center, to combine sister centers located in Hoffman Estates, Naperville and Rockford IL in one system.
In addition, Pipac Centre on the Lake in Cedar Falls, IA has implemented Daylights; Advanced Sales and CateringTM solution to manage their 24,000 sq. ft. of function space.

Proven Restaurant Solutions

In the restaurant industry, Daylight has enabled Dave & Buster's to automate their 33 stores seamlessly, while providing centralized menu distribution and complete customized reporting capabilities, positioning them for virtually unlimited growth.

“As improving business conditions make it possible for hospitality companies to invest in their management systems, Daylight's flexibility and proven return on investment makes it the only choice, both for new installations and conversions of legacy systems,” said William Duncan, Daylight Software President and CEO. “We celebrate our Tenth Anniversary as a company with a solid record of expansion and welcome those who share our vision to join us.” 

About Daylight Software

A privately-held company headquartered in Portsmouth NH with sales offices in New Hampshire and Arizona, Daylight (www.daylightsoftware.com) is the only global, customer-centric software company dedicated to providing Advanced Sales and Catering (ASC) solutions for the gaming and hospitality industry. Daylight’s solutions are CRM-enhanced, flexible and configurable for single or multi-property organizations, including casinos, hotels, resorts, conference centers, and restaurants. Daylight's open architecture enables seamless two-way integration with leading Property Management Systems and other hospitality applications.  Daylight Software has received the Microsoft Retail Application Development Award for exemplary customer solutions for two consecutive years.  Notable Daylight's customers include: MGM Mirage, Sonesta Hotels Resorts & Nile Cruises, Gaylord Hotels, Morgan Hotel Group, Accor North America, Melrose Hotel Company and Orient Express Hotels.


 
Contact:

Jim Kenney
Senior VP Sales & Marketing
Daylight Software, Inc.
jkenney@daylightsoftware.com
(623) 434-7477

Stephanie Seacord
Leading Edge
sseacord@lemd.com
(603) 772-1835


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