1. Dining Patron Refuses to Leave Mandatory Tip Due to Poor Food, Service; Restaurateur Calls the Cops and Patron Charged with Theft of Service
2. Marriott Mountain Shadows Resort Shuts Down; Owner Host Marriott Decides Not to Renovate the Hotel
3. Federal Per Diem Rates FY2005 - Effective October 1, 2004
4. ADA Lawsuit Alert: Beware the Internet “Surf-by”-  A new twist on the ADA “drive-by” lawsuit
5. Developing an Email Marketing Strategy in Hospitality / Jason Price and Max Starkov
6. Hotel Success Hinges on Relationship Between Owner, Asset Manager, GM / Rick Swig
7. Everyone Should Know What the Sales Department Does / Hotel Common Sense
8. Defining Customer Service: the Customer’s Perception is Our Reality / William F. Orilio
9. Hervey Feldman, "Father of Embassy Suites," Dead at 67
10. Hyatt International Appoints Six to General Manager Posts
11. PricewaterhouseCoopers Forecasts RevPAR to Increase by 6.3% in 2004, the Largest Increase in 20 Years
12. By Mutual Agreement Richard North Stepping Down as Chief Executive InterContinental Hotels Group
13. Most Hospitality "Help Wanted" Classified Ads Suck / Barry Williams
14. Bringing Out the Best in People; Principles to Apply to the Team You Lead - the Front Desk,  the Housekeeping, Servers, the Kitchen
15. Specific Complaints Detailed in Class Action Lawsuit Filed Against CNL Hospitality Properties, Inc.
16. Steven J. Heyer Named Starwood Chief Executive Officer; Former President and COO of The Coca-Cola Company to Succeed Barry Sternlicht
17. Heavy Footsteps, Doors Slamming, Cool Drafts; Unexplained Occurrences at Historic Hotels of America Member Hotels
18. Florida's Hurricane Problems Could Put Big Dent in Future Convention Business
19. InterContinental Hotels Putting 76 Properties Up for Sale to Raise UKpound 1.3 billion
20. Is Your Hotel’s Rate Shopping Report an “Overpriced Tree Killer”?
21. Global Update: Who’s Where and Doing What / September 2004
22. Cendant Acquring Online Travel Company Orbitz for $1.25 billion in Cash
23. From Newspapers to In-Room Beverages, Hilton Garden Inn "Ask the Traveler" Survey Reveals What Business Travelers Really Want
24. Benchmark Hospitality's Top Dining Trends for the Future, as Observed by its Properties
25. Hotel Franchise Agreements: Opportunities And Pitfalls / Robert Braun

• Caribbean Hotel Association - Hurricane Recovery Status Report: Bahamas, Cayman Islands,  Dominican Republic, Grenada, Jamaica, St. Vincent and the Grenadines, Turks & Caicos
• Magnolia Hotels Choose Synxis for New Chain Code (MG) Launch
• Shifts in Consumer Behavior Impacting Both Business and Leisure Travel; Wrap-up of Trends from the HSMAI/NYU Industry Strategy Conference
• Hurricanes Knock Out Up to 20% of Melbourne, Florida Area's 10,000 Hotel Rooms
• Florida Keys and Key West Hotel Occupancy Hit 10 Year Low of 62.6% Occupancy for August 2004,  September Likely to be Way Off
• The Onslaught of Two Hurricanes Shuts Down the 70-year-old Driftwood Resort in Vero Beach Indefinitely
• Fate of the 299-room Radisson Beach Resort Fort Walton Beach May Change in Hurricane's Wake
• The Gettys Group Turns Adversity to Opportunity for Sanibel Harbour Resort & Spa; Interior Design and Procurement Firm Helps Hotels and Resorts Get Back to Business after Hurricanes
• Raffles International Appoints of Ms Leong Wai Leng as Chief Executive Officer
• In August 2004, RevPAR Drops 2.1% for the French Hotel Industry / MKG
• Sean Maddock Appointed General Manager of the Arizona Biltmore Resort & Spa
• Vail Resorts Takes Steps to Enhance Corporate Governance, Board of Directors to Become Smaller, More Tightly Focused, More Independent
• Hotel Booking Solutions Attains Gold Certified Partner Status In Microsoft Partner Program
• Park Hyatt Zurich First Purpose-built Luxury Hotel to Open in Zurich for Over 20 years
• Vail Resorts Reports Net loss for the 2004 Fiscal Year of $6.0 million Compared to a Net Loss of $8.5 million for Previous Year; Resort Revenue Up 7.4%
• Tim Alex Appointed Director of Sales & Marketing for Outrigger Hotels & Resorts' Condominium and Timeshare Division
• The Hilton New Orleans Riverside Appoints Kathleen Titus as Northeast Senior Sales Manager

• Cendant Acquring Online Travel Company Orbitz for $1.25 billion in Cash
• From Newspapers to In-Room Beverages, Hilton Garden Inn "Ask the Traveler" Survey Reveals What Business Travelers Really Want
• The 1,500 room Gaylord National Resort & Convention Center on the Potomac to Open in March 2008, Will Be Largest Largest Hotel and Convention Center in the Washington DC Area
• Rezidor SAS Hospitality Takes Over Management of the Four Seasons Hotel in Berlin, Rebrands The Regent Berlin; Wolfgang Nitschke Named General Manager
• The 654 room Hyatt Orange County Acquired by Ashford Hospitality Trust for  $81 million in Cash
• Centered On the Color White, Palace Resorts Plans New Luxury Brand: Le Blanc Spa Resort Debuting in Cancun
• The Breakers Again Temporarily Closed, Post Hurricane Jeanne Re-opening Date Yet to Be Determined
• Jamiaca Shows 30 Top Travel Industry Leaders First-hand the Excellent Condition of Jamaica’s Tourism Product after the Storm
• La Cabana All Suite Beach Resort & Casino in Aruba Remains on the Cutting-edge of Sustainable Technologies to Minimize Impact on the Environment
• ParkSide Real Estate Capital Announces its Formation and New Lending Programs for Hotels and Commercial Real Estate
• Mandarin Oriental, New York Presidential Suite Deal: $50,000 for Two Nights
• A Total of 250 New and 1,250 Returning Exhibitors Set for the 89th Annual International Hotel/Motel & Restaurant Show
• John J. Cahill, CHA, CHTP, Selected as the Recipient of HFTP’s 2004 Paragon Award
• Hilton Hotels Corporation Names Stefani Strategos Vice President of Project Finance; Namit Malhotra Vice President of Feasibility and Investment Analysis
• BringYourPet.com Offers Multiple Property Discount To Pet Friendly Hotels
• Sycuan Resort & Casino Selects Revelation POS from InfoGenesis
• Thayer Interactive Group Announces Previous Appointment of Michael Pusateri as EVP of Sales & Services

• Is Your Hotel’s Rate Shopping Report an “Overpriced Tree Killer”?
• Wage & Hour Class Action Lawsuits: Hospitality Employers Caught in the Cross Hairs / Marta Fernandez
• Global Update: Who’s Where and Doing What - September  2004
• City of Fort Worth Suing the 434-room Fort Worth Plaza for More than $250,000 in Unpaid Bed Taxes
• Great Wolf Resorts' IPO Could Pay Off Big for Existing Shareholders
• Accor Beats Four Other Hotel Groups; Awarded 20-year Contract to Run 600 room Hotel at the New Bangkok International Airport
• Ty Warner Appoints the Mankarios Partnership to Resort Manager of Kona Village Resort & Asset Manager of Las Ventanas al Paraiso
• Slow Progress Ahead for Palm Beach County, Florida Tourism Due to Hurricane Jeanne
• Grand Cayman and Grenada Tourism Industry Face Long, Hard Climb Out After Storms
• Hurricane Update: Best Western Hotel Closures
• Pegasus Solutions Expands Relationship with La Quinta via Commission Processing Services for Baymont Inns & Suites
• Neptune Hospitality Advisors Arranges Refinancing of Unizan Plaza Office Building in Downtown Canton, Ohio
• Voxify Automated Agents™ Help Wyndham Roll Out a Virtual Red Carpet
• Accovia Provides Travel Wholesalers with the Industry's Most Sophisticated Sales Contract Tool
• Texas' Only Legal Casino, The Kickapoo Lucky Eagle Casino, Contemplating a 400-room Hotel
• Research and Engineering Creates an Underwater Spa at Huvafen Fushi Resort in the Maldives
• Barbara Hicks Appointed Director, Global Sales at Fairmont’s Chicago Global Sales Office
• Travel Industry Leader Joins The Prism Partnership; Maureen O’Hanlon Named Partner of Firm

• Colony Capital Acquiring Harrah's East Chicago, Harrah's Tunica, Atlantic City Hilton and Bally's Tunica for about $1.24 billion
• David Kong Appointed Best Western International's New President and Chief Executive Officer
• EEOC Files Suit Against the Melrose Hotel in NYC for its "English Only" Rule; Seven Hispanic Managers Fired or Left Under Duress Since 2001, Including the General Manager
• Everyone Should Know What the Sales Department Does / Hotel Common Sense
• Too Early to Tell What the Impact of Four Hurricanes Will Have on Florida's $51 billion Visitor Industry
• National Labor Relations Board Orders the Hotel del Coronado to Reinstate Two Employees; The NLRB Determined They Were Fired for Union Activities
• Marvin Davis Dies at 79, Former Owner of Pebble Beach Company, the Beverly Hills Hotel and the Aspen Skiing Company
• HEI Hospitality Acquires the Renaissance Fort Lauderdale Hotel; Merritt Hospitality, a Wholly Owned Subsidiary of HEI, will Manage
• Kimpton’s San Francisco Hotel Triton Selected as a Model for Conservation by the State of California
• The Tremont Boston Hotel Receiving $6 million Renovation, Will be Re-flagged Boston Tremont Courtyard by Marriott
• Howard Feiertag Named the Recipient of the 1st Annual HSMAI/NYU Excellence in Sales & Marketing Strategy Award
• Thompson Calhoun Fair Brokers Sale of the Howard Johnson Express Inn - Tupelo, Mississippi
• Marco Barros, Executive Director for the San Antonio Area Tourism Council, Invited to Speak to the Poland Travel Industry
• British Virgin Islands Tourist Board to Institute Comprehensive Hotel Industry Standards Including a Hotel Categorization System
• Noble Investment Group Names Rodney S. Williams Chief Acquisition Officer
• Mike Fahner and Greg Wier Named to Vice President Posts with ARAMARK Harrison Lodging

• Bill Marriott Jr Has Faith in Florida Tourism; Marriott International Has 184 Branded Hotels in Florida
• Trump Hotels Deal with Credit Suisse First Boston is Dead; Donald Trump Claims Bondholders Will See a Happy Ending! 
• Hotel Technology Next Generation Creates Workgroup Aimed Squarely at the Guest Room of the Future
• London Hoteliers Being Proactive and Creative at Controlling Payroll Costs / Deloitte
• In August 2004 Athens Average Room Rates Rocketed Up 261%; Olympics Will Provide Positive Impact on Hotel Performance for Years to Come / Deloitte
• Peter Morton to Develop $1 billion 1,500 room Hotel/Condominum Project Adjacent to Hard Rock Hotel & Casino in Las Vegas
• Ty Warner Acquires Las Ventanas al Paraiso Resort in Los Cabos, Mexico from Dallas-based JTL Capital, LLC; Rosewood Continues as Operator
• Houston Astrodome May Get $400 million Transformation to a 1,000-room Convention Hotel
• Salt Lake City's Hotel Industry Avoids Post Olympic Depression; Sustains Occupancy, Debunks Myth City is Overbuilt
• The Hotel Financial Consortium of Companies Expands with the Affiliation of Five Companies in Strategic Locations
• Samoset Resort Goes Wireless with Guest-Tek WiFi Internet Capabilities

• Adopting Pet And Service Animal Policies To Avoid Lawsuits from Disabled Hotel Guests / Marty Orlick
• Guest Service Reaches New Heights at San Francisco’s Westin St. Francis Thanks to GoConcierge.net’s Web-based Solution
• Heavy Footsteps, Doors Slamming, Cool Drafts; Unexplained Occurrences at Historic Hotels of America Member Hotels
• Is it Prime? Choice? Corn-fed? Grass-fed? Angus? Certified Angus?
• Wisconsin Couple Compute their Occupancy at 90% a Year after Opening the 2 room Milton Inn Extended Stay Suites; the Venture Was a Leap of Faith
• Bringing Out the Best in People; Principles to Apply for the Team You Lead - the Front Desk, the Housekeeping, Servers, the Kitchen
• Indiana Casino Workers Pass Vote to Authorize Strike Claiming Atlantic City and Las Vegas Casino Employees Receive Up to $5 more per Hour with Free Health Coverage
• American-Armenian Investors Open $42 million Armenia Marriott Hotel in Yerevan, Armenia
• CSM Lodging Achieves its Goals Faster Using M3 Hotel-Specific Accounting Software
• Telkonet’s High-Speed Internet Access System Selected by MHI Hotels and ANM Hospitality
• Allan Grice Named General Manager of Quality Inn Suites-Amarillo Airport; Being in a Wheelchair Made No Difference
• Melissa Morales and Kimberly Freer Appointed to Corporate Director Positions for Tiburon Hospitality Management
• Boca Raton Resort & Club to Install Springer-Miller Systems' SMS|Host Hospitality Management System
• Sheraton Hong Kong Hotel & Towers Appoints Elaine Wong as Director of Six Sigma, Black Belt

• Asia Hotel Investments Ltd Wins Appeal Against Starwood  in US$53 million Lawsuit
• Pro Golfer Greg Norman Acquires the Exclusive Seven Lakes Lodge near Meeker, Colorado
• Grand Casino Tunica Black Jack Supervisor Wins $60,000 Lawsuit for Job Loss; Refused to Alter Shuffle Pattern with a High Stakes Player
• Harrah's Threatens to Sue Rhode Island Governor Donald Carcieri for Slander
• The Capital Partners Ltd. Investing $40 million in Two Renaissance Hotels in Aktau and Atyrau, Kazakhstan
• City Contract Decision Leaves the Albuquerque Convention and Visitors Bureau's Fate Unkown
• The Breakers Palm Beach Re-opens After Three Week Closure Due to Hurricane Frances
• Warnick & Company Sells the Radisson Poco Diablo Resort
• Tune Up Meetings with Interstate Hotels & Resorts
• LibGO Travel Inc. Deploys Accovia Air Solution; Second Largest Tour Operator in North America Selects Accovia for its Next Generation Travel Packaging Solution
• In addition To Keynote, Belmonte Hosting ‘Franchise Negotiations Workshop’ At WSH&LA Convention
• Point Clear's Grand Hotel Marriott Resort Reopens After One Week Closure; Sustained Minimal Damage from Hurricane Ivan
• Effective Qualifying and Approaching Prospects and Customer / Carol Verret Consulting and Training October WebCast
• Joseph Kruvi Named Area Vice President, San Diego & South Orange County Regions for Hilton Hotels
• Edward Evans Named Founding Director for Cornell Hotel School's Center for Entrepreneurship
• Shift4 Selects Ambiron as its Card Association Compliance Partner

• Steven J. Heyer Named Starwood Chief Executive Officer; Former President and COO of The Coca-Cola Company to Succeed Barry Sternlicht
• Federal Per Diem Rates FY2005 - Effective October 1, 2004 / Complete Report by Market Destination
• Politics Over, New ‘Overtime’ Law Takes Effect; The Significant Changes / Scott Brink
• John Q. Hammons Planning a 275-room, $40 million Renaissance Hotel Overlooking San Marcos, Texas
• Houston's 5,200 Downtown Hotel Rooms May Not Exceed 60% Occupancy Until 2007
• Daylight Software Celebrates 10 Years of Growth; Expands in Lodging, Conference Center, Restaurant and Gaming Industries
• Destination Marketing – How to rebuild your Reputation and the upcoming Season after the Hurricanes
• The Bavarian Themed Jumer's Castle Lodge Gets $3.5 million Renovation and New Name, Radisson of Peoria
• At Midyear, InterContinental Hotels Group has Signed 255 Franchise Agreements for New Developments and License Renewals in the Americas
• Three Years After Bridge Collapse, South Padre Island's 4,000 Hotel Rooms and Rentable Condominiums Coming Off its Busiest Summer Ever
• Carlson Hotels Worldwide Expands Relationship with the Yavapai Nation in Arizona with New Franchise Agreement for the Radisson Poco Diablo Resort in Sedona, Arizona
• Brown Hotel Group Successfully Closes 1031 Exchange in 8 Days; Both Properties Valued over $19 Million
• The 250-room Holiday Inn  Peoria @ Northwoods Mall No Longer a Holiday Inn; Up for Sale
• Sol Melia Hotels & Resorts’ Properties in Dominican Republic and Puerto Rico Escape Major Damage
• Grand Heritage Hotel Group Appoints Three to Vice President Positions

• PricewaterhouseCoopers Forecasts RevPAR to Increase by 6.3% in 2004, the Largest Increase in 20 Years
• Hotel Investments; The Magic, Curse Of Leverage / Stephen Rushmore /  July 2004 - Canadian Lodging Outlook
• Hotel Growth Strategies; Value Creation and Preservation / Colliers International
• Hotel Technology Butlers Can Be a Major Asset - Or a Huge Liability/ HOTEL Asia Pacific
• TravelCLICK Reports Second Quarter 2004 Electronic Hotel Bookings Increase of Over 10%;  Hotel Revenue from Electronic Channels Up by More than 17%
• Hotels Slowly Re-opening in Palm Beach Florida Area; The Breakers and The Ritz-Carlton, Palm Beach Still Closed
• Marlin F. Torguson, Former Pinnacle Entertainment Board Director, Planning 400 Suite Resort Casino in Biloxi
• Wyndham International, Inc. to Sell Four Wyndham-branded Properties to Partnerships of Thayer Lodging Group for Approximately $69.6 million; Properties To Retain Wyndham Flag
• John Power, Developer of Sea Ranch in Northern California, Pumping New Life into the Historic Gallatin Gateway Inn near Bozeman, Montana
• Mayor of Anchorage Pushing for a $93 million Downtown Convention Center
• Neptune Hospitality Advisors Arranges Financing for Purchase of Palm Springs Area Hotel
• StayOnline Takes Emily Wireless; Fast-Moving Company Combines Technology with Tradition
• at the historic Emily Morgan Hotel in San Antonio
• Niagara University’s College of Hospitality and Tourism Management to Honor Seven Top Executives from the U.S. and Italy
• Visual One Sign with Doonbeg Golf Club
• Daniel Craig Named General Manager of Opus Hotel, Vancouver
• Yale Feldman Named Regional Vice President and General Manager of the Columbus Marriott North for Boykin Management Company
• Management of Raffles Hotels in Cambodia Resove Labour Disputes; Affirms Willingness to Operate within International Labour Standards

• Hotel Franchise Agreements: Opportunities And Pitfalls / Robert Braun
• Owners Consider Going Condo at South Beach's Trendy 325 room Shore Club Hotel
• Dining Patron Refuses to Leave Mandatory Tip Due to Poor Food, Service; Restaurateur Calls the Cops and Patron Charged with Theft of Service
• Union Representing 3,500 Washington DC Hotel Workers on the Verge of Striking
• Cendant Moves to Acquire Ramada International Brand from Marriott International 
• PMP Enterprises LLC Planning  Luxury Hotel, Championship Golf Course, and Conference Center in Nesquehoning, Pennsylvania
• Bankruptcy Judge Orders Auction for Historic Eldridge Hotel in Lawrence, Kansas
• Marriott Update Concerning Hotel Closures Due to Hurricanes
• Unlocking Interoperability; HTNG Attracts 17 Leading Hotels, Vendors and Consultants to Address Distribution Interoperability
• Caesars Entertainment, Inc. Signs Development and Management Agreements for $250 million Hotel and Casino on Tribal Land Near Fresno, California
• Intergroup Arranges $43,500,000 Sale of 718-room Radisson Resort Near Walt Disney World
• GuestWare, Mintek Mobile Data Solutions Form Strategic Alliance; Agreement Allows Both to Coordinate Sales, Marketing and Development Efforts
• Port Authority of New York and New Jersey Partners with LRA Worldwide to Manage and Improve Customer Experience
• Highland Hospitality Corporation Acquires the 299-room Omaha Marriott from LaSalle Hotel Properties for $28.5 million, Approximately $95,300 per Room
• Theme of 2005 Hotel Investment Conference;  “The Right Industry, The Right Time!”, March 13-15, 2005, Atlanta
• Hospitality Leadership Forum – a New Full-day Conference Will Kick Off the International Hotel/Motel & Restaurant Show
• Gregg Herning Named General Manager for The Peabody Little Rock
• Choice Hotels Board Promotes and Elects Wayne W. Wielgus Executive Vice President and Chief Marketing Officer

September 15, 2004

• By Mutual Agreement Richard North Stepping Down as Chief Executive InterContinental Hotels Group
• HDTV In The Guest Room: How To Enter the New World of Digital TV With Confidence / David M. Bankers
• ADA Lawsuit Alert: Beware the Internet “Surf-by”  / A new twist on the ADA “drive-by” lawsuit
• Contract Negotiations Continue Between 14 Washington DC Hotels and 3,500 Workers; Union Prepares for a Strike
• Marriott Update Concerning Hotel Closures Due to Hurricanes
• Florida Tourist Marketers Combating a Month of Image Damaging Hurricane News
• Las Vegas Sands Corp. Planning $1.6 billion 3,025 room Palazzo Casino Resort Adjacent to the Venetian
• HEI Hospitality Acquires Omni Indianapolis North Hotel; Plans Conversion to Hilton Hotel Brand
• CapitalSource Inc. Providing $22,750,000 Senior Mortgage Loan for Development of Pond Bay Resort on St. John, U.S. Virgin Islands
• Rosewood Hotels & Resorts Returns to Interactive Sites for Website Redesign
• Park Plaza Hotel Europe Makes Strategic Decision on Managing e-commerce Distribution, Using RateTiger
• Brown Hotel Group Closes Escrow on 4 Hotels, Totaling $26,675,000 in Just 23 Days
• The SV Group (Switzerland) Building 152 room Courtyard by Marriott in Zurich
• Innkeepers USA Trust Acquires Site in Valencia, Calif., Plans to Build a 157-suite Embassy Suites
• Boykin Management Company Appoints Tory Waterman to the Position of Senior Vice President, Chief Financial Officer
• Kevin Williams Named Director of Hotel Operations & Sales for the 250-room Fantasy Springs Resort Casino Hotel - Indio, California

• Industry First: VIP International Inks Strategic Alliance with Buckhiester Management to Optimize Profitable Revenue for Operators / Paul’s Motor Inn and Laurel Point Inn Pull Away from the Pack with 75% Profitability on Boosted Revenue 
• High Profile Downtown Property, Listel Vancouver in British Columbia, Taps Maestro for Integrated Functionality, Ease of Use
• Mississippi Gaming Commission Orders 12 Biloxi Casinos to Close at Noon Tuesday; No Hurricane Stronger than a Category 2 Has Hit the Mississippi Coast Since Gambling Was Legalized
• Reint Reinders, President of the San Diego Convention & Visitors Bureau, Receiving Some Unwanted Scrutiny, Some Say Bureau Has Lost its Focus
• The Holders of $425 million Worth of Bonds in Trump Hotels & Casino Resorts Want More for Their Debt than Trump is Offering in Proposed Restructuring
• Most Hospitality "Help Wanted" Classified Ads Suck / Barry Williams
• Six Factors Which Dictate Success in Performing Destination Marketing / John Hendrie
• After Ivan Cleanup, Jamaica Good as New, If Not Better, for the Peak Winter Season
• Sol Kerzner, Founder and Chairman of Kerzner International Will Receive the Lifetime Achievement Award at the Hotel Investment Conference Asia Pacific
• Influx of New Hotels in Augusta, Georgia Prompts Occupancy Drop
• Ocean Forest Hotel Was Demolished 30 Years Ago, It Set the Stage for Myrtle Beach Evolution as a Destination
• StayOnline Takes Waikiki Wireless; Moves into Hawaii Resort with Largest 100% Wireless Coverage Install to Date
• Revenue Management Boot Camp Back by Request - November 9-12, 2004 / New Learning to Improve Your GOPPAR Results
• Molinaro Koger Structures Sale of Renaissance Hotel Ft. Lauderdale
• General Manager Philippa Perry Heads Management Team for Les Mars Hotel Opening in Fall 2004 in Healdsburg, California
• PAR Technology Corporation Signs an Asset Purchase Agreement with Springer-Miller Systems, Inc.; Springer-Miller Will Continue to be Managed by its Senior Management Team
• The Generation Companies Names Jimmy Davis an Operating Partner for the Suburban Extended-Stay Hotel of Jeffersontown/Louisville, Kentucky
• Bruce Riggins Joins Interstate Hotels & Resorts as Senior Vice President and Treasurer

September 13, 2004

• Developing an Email Marketing Strategy in Hospitality / Jason Price and Max Starkov 
• Feed Your Hotel's Web Site Wisely / Richard Zwicky
• Hurricane Update:  Best Western Hotel Closures
• Benchmark Hospitality's Top Dining Trends for the Future, as Observed by its Properties
• InterContinental Hotels Putting 76 Properties Up for Sale to Raise UKpound 1.3 billion
• Rocco Forte Hotels Building $87.1 million 160 room Hotel in Munich
• Fairmont Anticipates Assuming Management of The Savoy in January 2005
• Lodgian Reports on Impact of Hurricane Frances to Five Florida Properties; Three Hotels Are Fully Open, Two Sustain Water Damage
• TIA Report Shows Number of Americans Using the Internet for Travel Planning Remains Stable at 63.8 million
• Despite Occupancy Dip, Builders Plan More Anchorage, Alaska Hotels
• Indiana University-Purdue University Indianapolis Plans to Buy the 278-room University Place Hotel; Plans $12 million Renovation
• Las Vegas Recovered from Sept. 11 Attacks More Quickly than Other Destinations
• Pittsburgh Officials Hire Architectural Firm to Restart Design Work on the Stalled $104 million Convention Center Hotel
• Eugene Silvestri Appointed General Manager of The Hilton Myrtle Beach
• Rod Siler Overseeing a Three+ year Plan to Renovate the Tubac Golf Resort Near Tucson
• Ronald Y. Kim and Becka Chester Named to Vice President Positions for Hilton Hotels Corporation
• John Boulware Named Director of Operations at Hotel Derek, Houston
• Resort Data Processing, Inc. Announces the Selection of the RDP Software for Hunter Mountain Resort's  Kaatskill Mountain Club

• The SynXis Dashboard Is Selected by The Fitzpatrick Hotel Group to Enable Quick and Efficient Revenue Management; First-of-its-kind product provides actionable data for hotels in different cities around the world
• Independent Hoteliers Require their Own Distinct Understanding of the Online Marketing Process / Miriam Allenson
• A Proposed 330-room Golf Resort Receives Approval from Seaside, California Planning Commissioners
• Free "Less-stress" Lesson for Housekeepers Offered by School of Hotel & Restaurant at Northern Arizona University
• Focus on Thailand – Bangkok and Phuket Among the Most Profitable Asian Markets for Hotel Operations in 2003
• Woodbine Development Corporation Obtains $74.25-million Construction and Permanent Loan for $135-million Hyatt resort Near Austin, Texas
• Accelerated Marketing Group Announces the Absolute Auction of the 101-room Former Quality Suites, Fort Morgan, CO on Tuesday, September 28, 2004
• Maxim Hotel Brokerage and BCL Hospitality Advisors, LLC  Structure the 711-room Hotel San Remo Casino and Resort  – Las Vegas, NV and Hooters Joint Venture
• The Islands Of The Bahamas Bounce Back from Hurricane Frances; The Westin at Our Lucaya is Closed, May Reopen in 45 Days
• Barbados Hurricane Ivan Update; Four Hotels Experienced Minimal Property Damage
• Radisson Aruba Resort & Casino Overcomes Hurricane Ivan
• Accor Appoints Four to Sofitel GM Posts in Asia Pacific
• Olympia Equity Investors Acquires The 117-Room Hampton Inn Portland-Airport
• Kinseth Breaking Ground on 84 room Country Inn & Suites in St. Charles, Missouri

• Hervey Feldman, "Father of Embassy Suites," Dead at 67
• Campfire: GOOD - Motel Fire: BAD / Barry Wiliams
• Florida's Hurricane Problems Could Put Big Dent in Future Convention Business
• Specific Complaints Detailed in Class Action Lawsuit Filed Against CNL Hospitality Properties, Inc.
• Accelerated Marketing Group Announces the Absolute Auction of the 205-room Ramada Inn Conference Center, Lebanon, IN on Thursday, September 30, 2004
• The "King of Cocktails," Dale DeGroff, Appointed Halekulani's Director of Beverage Arts, In Residence
• In July 2004, the Occupancy Rates of the European Hotel Industry Virtually Unchanged Over Last 
• Year; France, Spain, and Italy Only Countries in the European Union to Post Drops in Occupancy / MKG Consulting
• Accor's Hotel Business Lackluster in France and in Economy Segment in the United States, But Revenues Up 4.1% for First Half of 2004
• “Latest Developments in China's Tourism” – First China Tourism Forum Announced in Hong Kong
• Molinaro Koger Structures Sale of Radission Hotel Mt. Laurel on behalf of Boykin Lodging Company
• Hilton International Signs 20 Year Contract to Operate the Hilton Madrid Airport; Designed by Architect, Miguel Oliver Pérez Scheduled to Open in 2006
• Kinseth Hospitality and Little Dixie Construction Building 134 room Courtyard by Marriott Hotel and Conference Center in Columbia, Missouri

• Kerzner Estimating Hurricane Frances Costs of Up to $12 million at The 2,317 room Atlantis on Paradise Island
• Seven Marriott Hotels in Florida Remain Evacuated
• Orlando Theme Parks Reopen Early to Satisfy Restless Families
• Restaurant Host? Air Traffic Controller? Same Job, Not the Same Pay / William F. Orilio
• New York and Boston Comparing Successes of Hosting National Political Conventions
• Name Change for Flag Hotels, An Australian Institution for 40 Years; Flag Choice Hotels Renamed Choice Hotels Australasia
• The University of Denver’s School of Hotel, Restaurant and Tourism Management Getting New 45,000 square-foot State-of-the-art Facility
• GEO Hospitality Management Selects M3 Hotel Accounting and Payroll to Provide Accounting and Management Software
• Concorde Hotels Enhance Online Reservation System to Offer Better Advantages for Travel Agents and Corporate Clients
• Anthony Davis Appointed Chief Financial Officer for PCH Hotels & Resorts

September 3, 2004

• Marriott Mountain Shadows Resort Shuts Down; Owner Host Marriott Decides Not to Renovate the Hotel
• Defining Customer Service: The Customer’s Perception is Our Reality / William F. Orilio
• Anaheim City Officials Lobby Republicans and Democrats for a 2008 Convention; But Whether it’s Worth the Effort is a Matter of  Debate
• The Gaylord Texan Resort & Convention Center Contesting a $270 million Property Tax Appraisal
• A $150 million, 700 room Mediterranean-style Resort in Carlsbad, California in Final Stages of Planning; Will Compete with Four Seasons Resort Aviara and La Costa Resort and Spa
• Hotel and Conference Facility Proposals Sought for Site Adjacent to University of Guelph School of Hospitality and Tourism Management
• In July, the Average Occupancy Rate for the French Hotel Industry Drops / MKG
• Trendwest Resorts Begins Construction of New Timeshare Resort in Solvang, California
• $21 million, 185-room Hilton Garden Inn Awaiting Building Permit from Athens, Georgia Planning Department
• The Hotel Providence Appoints Pamela Baldwin General Manager, City’s First European-Style Boutique Hotel to Open Late 2004
• Terri Thompson Appointed General Manager for the 120 room Hilton Garden Inn Tulsa Airport

September 2, 2004

• Ira Drukier A Partner in Minneapolis' Chambers Hotel Project; Rockwell Group Designing the Boutique Hotel on Site of Former Fairmont Hotel Building
• The 20 year Old Ritz-Carlton, Laguna Niguel, Owned by Strategic Hotel Capital Inc., Receiving $30 million Renovation
• Survey Reveals 63% of Pet Owners will Extend Hotel Stay when Fido Comes Along
• Akron Hotels Plan Boycott of City's CVB, Claims Bureau Not Run Effectively
• Market Positioning Group Opens Its First Hotel, The Beach House in Barbuda
• A 24 Member Class of Franchise Owners and Company Executives Complete the First Owners’ Association of InterContinental Hotels Group and InterContinental Hotels Group Leadership Institute
• The 400-room Fortune Hotel Bangkok Undergoing Multi-million dollar Refurbishment; Will Be Rebranded Grand Mercure Fortune Bangkok
• Highland Hospitality Corporation Acquires the 283 room Radisson Hotel Mount Laurel for $14.25 million; Will Invest an Additional $7.0 million to Reposition
• Horseshoe Bay Resort Marriott Hotel GM Ron Paynter Completes Executive Committee Appointments; 349-room Resort Opening in October 2004
• Richard Baker Promoted to Rosewood's Regional Vice President - Dallas, Overseeing the The Mansion on Turtle Creek and Hotel Crescent Court
• Douglas Rice Succeeds Matthew Dunn as Hotel Technology Next Generation's Executive Director
• BringYourPet.com Helps Guide Pets to SafeHarbors During Hurricane Season

September 1, 2004

• The 585 room Roney Palace Hotel and Beach Resort Closes; May or May Not Reopen Under New Ownership
• Maestro Property Management Suite Installed by Three Canadian Hotels to Integrate Operations, Boost Efficiency; The 284-room International Hotel of Calgary, Stonehaven Relais & Spa, and the Exclusive Severn Lodge Select Maestro
• Laughter the Best Medicine; Comedian Frank Caeti to Humorously Highlight the Hampton Brand's New Amenities on National TV
• The $48 million Royal Park Hotel Hopes to be the Third True Luxury Hotel in Metropolitan Detroit
• Radisson Hotels & Resorts Initiates Online Check-in Process at all Hotels In the Americas
• Hyatt International Appoints Six to General Manager Posts
• Thayer Hotel at West Point Competing $28.5 million Renovation; The 78-year-old Gothic-style Landmark on Upward Trend
• Resort Hotel Association 18th Annual Conference Wrap-up
• Alan Bednowitz Named VP, Sales and Marketing for Pyramid Hotel Group's 38 Owned, Managed and Asset-managed Hotels
• Panelists on Business and Leisure Travel Will Explore Shifts in Consumer Behavior at HSMAI/NYU Hotel Industry Strategy Conference
• Diverse Enhancements Bring the Jean-Michel Cousteau Fiji Islands Resort to a New Level of Luxury
• Larry Brown Named General Manager of The Renaissance Las Vegas Hotel
• Sanjeev Tandon Appointed Director of Sales and Marketing, Taj Palace Hotel Dubai

August 2004 - Top Read Articles

1. J. Willard Marriott Jr, the 72-year-old Chairman of Marriott Hotels International, Talks about Starwood's Beds, Why It Is Expensive to Use Hotel Room Telephones
2. How Do You Hotel? Survey Reveals What Influences Consumers' Buying Decisions for Hotel Accommodations
3. Florida Attorney General Suing Two Hotels for Alleged Price Gouging During Charley; Most Hotels Very Charitable to Evacuees
4. InterContinental Hotels Group Certifies Travelocity, Discontinues Relationship with Expedia and Hotels.com
5. 10 Essential Clauses Hotels Need to Request or Avoid in Vendor/Supplier Agreements
6. Hotel Waterpark Resorts - Construction Report 2004; 32 Are Under Construction or Breaking Ground in 2004
7. Upscale Restaurant Chain Institutes Cell Phone, Baseball Cap Etiquette Code
8. Privately Held Hyatt Mulls Going Public, Growing by Acquisition
9. Growing Number of Companies Drop Travel Agencies, Switching to Consumer Travel Web Sites
10. The Power of Breakfast / Hotel Common Sense
11. Transforming the Hotel Sales Organization; Alignment with the New Realities of Sales / Carol Verett
12. Global Update: Who’s Where and Doing What / August  2004
13. Market Metrix Announces Second Quarter 2004 Hospitality Index Results
14. InterContinental On Track to Owning Just 20 Hotels; Asset Disposal Program Continues
15. Interstate Hotels & Resorts Agrees to Manage 54 Hotels Owned by Sunstone Hotels and Its Affiliates Following Completion of Sunstone IPO
16. Two Bidders Emerge for Vail Resorts; Might Dismantle the Company and Sell its Assets Piecemeal
17. Hotel Success Hinges on Relationship Between Owner, Asset Manager, GM / Rick Swig
18. Predictive Powers of Hotel Cycles / Jack Corgel
19. Is Your Hotel's Web Site the Ultimate Distribution Machine? / Richard Zwicky
20. The Private Investment Firm, Blackstone Group, Acquiring Prime Hospitality Corp. for Approximately $790 million
21. Spa Service has One Key Flaw: it Ends the Moment a Guest Leaves the Spa to Return to His or Her Room
22. Building Customer Loyalty Means Keeping the Business You Have / Hotel Common Sense
23. The Morgans Hotel Group, Formerly Known as Ian Schrager Hotels, Completes $475 million Recapitalization
24. Searching for Bookings? Optimize / Dr. Matthew Dunn
25. Postponement of the IPO by REIT CNL Hotels a Big Surprise

August 31, 2004

• Hilton's Customer-information System, Called OnQ, Rolling Out Across 8 Hotel Brands; Seeking Guest Loyalty and Competitive Advantage with Proprietary Technology
• Cell Phone Reception a Big Issue During and After Construction of the Mammoth Gaylord Texan Resort & Convention Center
• Most Common Thing Hotel Guests Leave Behind - Cell Phone Chargers 
• Temp It, Temp It!  Internal Temperatures Required for Certain Cooked Foods
• First Hospitality Group, Inc. Adds Five Properties to its 30 Hotel Portfolio
• Las Vegas’ Tropicana Resort and Casino Goes ‘Live’ With GuestWare; Sister Hotel in Atlantic City Touts CRM Software’s Benefits
• First Asian Gaming Management Seminar Offered in Hong Kong
• The Design / Build Option Offers Substantial Benefits / Drawing Conclusions
• Crestline Hotels & Resorts, Inc. Appoints Eddie Vergara and David Bartek to General Manager Posts
• $13 million Hotel-wide Renovation Will Provide the Doubletree Hotel Houston-Post Oak an Upgraded New Name, Hilton Houston Post Oak
• The Airlie Center Is the Only Lodging Property in Virginia to Hold Virginia's Exemplary Environmental Excellence Award and Green Seal Certification

August 30, 2004

• Hotel Success Hinges on Relationship Between Owner, Asset Manager, GM / Rick Swig
• Savvy Developer Drake Leddy Makes Hotel Projects Happen
• Barry Sternlicht: "The Hotel Industry Thought We Were Nuts When We Introduced this Fluffy, All-white Bed"; Five Years Later Westin Has Sold Almost 4,000 Heavenly Beds and 30,000 Sheets and Pillows
• John Q. Hammons Reaches Deal with City of Concord, North Carolina for 309-room Embassy Suites hotel and 38,000 sq ft Convention Center
• Morgans Hotel Group Exploring Sale of St. Martins Lane and Sanderson Hotel in London
• Middle East Hotel Industry Undergoes Change; Governments in the Region are Making Tourism  a Priority / MKG Consulting 
• Abu Dhabi Fine-tuning its Tourism Infrastructure; Swathe of New Resort Projects Throughout the Emirate 
• William K. Anderson Named Managing Director of The Oceanside Holding Company
• Robert Bilotti Named SVP, Franchise Sales and Development for Cendant Hotel Group
• Rikki Boparai Named Director of Operations of Cheyenne Mountain Resort
• The Department of Interior Recognizes "Ecologix," Xanterra's Environmental Management System
• Strategic Alliance Announced, Committed to Hospitality Excellence

August 26, 2004

• Brinker, Hammons, Leven, Rose and Winegardner to be Inducted into the Hospitality Industry Hall of Honor
• The Rhode Island Convention Center Authority Likely to Put the State-owned Westin Providence Hotel up for Sale
• Boston Hotel Revenues Up 33% in July Compared to Last Year, Democratic Convention Did Help
• Developer of Proposed 329 room Civic Center Marriott Hotel Entering Eighth Year of Negotiations with City of Tallahassee
• Missouri Attorney General Suing Nine Allegedly Unscrupulous Vacation and Travel Companies
• Mike Butts, New Executive Director of Visit Charlotte, Steps into Leadership Role with 40 Employees and a $5.2 million Budget
• Tradewinds Corporation Berhad Selects InterContinental Hotels Group to Manage the Mutiara Kuala Lumpur and Mutiara Penang
• Las Ventanas Named Top International Resort of 2004 by Andrew Harper’s Hideaway Report
• Dolce Selects StarCite To Power New Meetings Desk; Conference Leader Uses Lead Management Technology To Deliver Exceptional Service To Planners 24/7
• National Corporation for Tourism & Hotels Set to Open the 109-room Danat Resort Jebel Dhanna on UAE’s West Coast
• Highland Hospitality Corporation Acquiring  the 202-room Courtyard Denver Airport Hotel for $17.25 million, or $85,400 per room
• Telkonet’s New Internet Pricing Packages Help Smaller Hotels Attract More Business Travelers

• Wyndham Brand Restrictions Lifted in New York City; Company Purchases Lease of Wyndham Hotel in Manhattan
• Harris Interactive Survey Claims 49% of Travelers Believe Online Travel Sites Offer Lower Hotel Rates Rather than Calling Hotels Directly or Using Hotel Websites
• The Colonial Williamsburg Foundation Vigilant About Protecting its Trademarks
• Four Bidders Remain to Build Beach Resort in Oceanside, California
• Total Hotel Room Count and Total Hotel Employment in 2004 Little Changed from Previous Year in Orange County, California
• Middle East Hotel Performance - Is this as Good as it Gets? All 26 Markets Improve During First Six Months of 2004 / Deloitte
• Mohegan Sun Reorganizes Top Management; Mitchell Etess Named President and CEO
• Hawthorn Suites Appoints New Development Team for Continued Growth
• The Kessler Collection Promotes Three Executives; Deborah Golding, Mary C. Kenny and Brian Py
• Bars & Bottles; Canada’s Custom Amenities Selects Green Suites International to Market and Distribute Environmentally Sensitive Amenities
• Marriott Vacation Club International Opens Second Resort on the island of Aruba, The 165 villa Marriott Aruba Surf Club
• Radisson Penn Harris Hotel and Convention Center in Harrisburg, PA Awarded Hotel of the Year by HMC
• Xanterra Parks & Resorts Awarded 10 Year Contract to Operate the Concessions at Mount Rushmore National Memorial
• Gérard Pelisson, Founding Co-Chairman, Accor Among the Industry Leaders to Address IH&RA Congress Delegates;  Istanbul, Turkey November 19-22, 2004
• Telkonet Expands Marketing Reach into Hospitality Industry; Telkonet to Offer High-Speed Internet Access to Best Value Inn, Hospitality International, and Historic Hotels of America
• Diane Dillon Appointed Director of Catering and Conference Services at The Sutton Place Hotel, Vancouver

• Transforming the Hotel Sales Organization; Alignment with the New Realities of Sales / Carol Verret
• 60 Years of Memories for Albert Gentner as He Sells Portland's Landmark Mallory Hotel
• The Santa Barbara Hotel Group; 40 Years of Webber Family Passion
• Tarsadia Boosting Upscale Hotel Holdings With Sutton Place Hotel in Newport Beach Buy
• The Power of Breakfast / Hotel Common Sense
• Airport Inn in Sarasota the Third Florida Hotel Accused of Price Gouging
• Great Wolf Lodge-Indoor Waterpark Resort Expected to Reduce Seasonality of the Tourism Market in Williamsburg, Virginia Area
• Johnson & Wales New $112 million Charlotte Campus Will Have First Year Enrollment of 1,200
• Notice of Addenda to Request for Prequalification to Design / Build and Operate a Full Service Hotel at the Classic Center / Athens, Georgia
• Best Western Saddleback Inn Deploys Netsys VDSL Solution to Deliver Free High-Speed Internet Services
• New Edition of EI's Popular 'Planning and Control' Textbook Highlights Technology, Multi-Unit Management Issues
• JMJ Holdings Breaks Ground on Fractional Ownership Resort with Cost of $50 million in Avon, Colorado
• Boutique Magic, Underestimated to Most Desirable Hotels Worldwide
• The 663-room OHANA Waikiki West Receives $5 million Renovation
• Crestline Hotels & Resorts Appoints Gerald F. Barrack and Craig Hillyard to General Manager Posts
• The Largest Culinary Project Outside of Boston this Fall - The Gibbet Hill Grill in Groton, Massachusetts
• Travelocity Acquires the Remaining 50% of theTravelocity Europe Joint Venture for $32.8 million

• Predictive Powers of Hotel Cycles / John B. Corgel
• Global Update: Who’s Where and Doing What / August  2004
• Owned by Kiawah Island Golf Resort, the 255-room, $125 million The Sanctuary at Kiawah Island Opens
• Monument Realty Acquires The Watergate Hotel in Washington, D.C.; The  251-room Hotel will Close, Become Apartment Building
• Leaving the Good Old U.S.A on a Vacation-Surgery Package
• The Owners’ Association of InterContinental Hotels Group Supports IHG’s Move to Deal Only with Certified Third Party Online Distributors
• Marshall Management, Inc. Signs Management Contract for Hotel Utica in New York; $13 million Renovation Completed
• The Government of Oman Assigns Franchise of the Former Novotel Seeb Muscat to Golden Tulip Hotels
• Hong Kong-based Veritas Limited Building Raffles Taimana Resort Tahaa, French Polynesia
• Stranded Airline Passengers and Regular Guests Benefit from StayOnline's Wireless Solution in Dayton
• Advisory Board Selected for Arabian Hotel Investment Conference: April 30/May 2, 2005
• The CIO Summit Adds to its Distinguished Roster of Speakers
• Richard G. Moore and Ted Horner Join Hotel Technology-Next Generation (HTNG) in Advisory Roles
• Educational Institute Offers Training Programs in DVD Format
• Pegasus Solutions Processing Travel Agent Commissions Worldwide for Hilton International
• Plan to Convert the Vacant Hastings Hotel and Conference Center into Culinary School Suffers Setback
• Cathy Hsu and Denny Rutherford to Serve at Collins School of Hospitality Management at Cal Poly Pomona As Endowed Chairs

August 20, 2004

• Interstate Hotels & Resorts Agrees to Manage 54 Hotels Owned by Sunstone Hotels and Its Affiliates Following Completion of Sunstone IPO
• KSL Resorts Enters New Phase of Operations Following Sale of Six Resorts to CNL Hotels & Resorts, Inc 
• Jeff Vander Wolk, Owner of the Inn of the Governors in Santa Fe, Creates Employee Profit Sharing Plan Inspired by Noted Consultant Dr. W. Edwards Deming
• The Super Bowl Not Enough to Cure Houston's Ailing Lodging Market; Downtown Hotels Running 51% Occupancy
• U.S. Department of Labor New Overtime Regulations take Effect August 23, 2004; All Workers Earning Less than $23,660 per year Are Guaranteed Overtime Protection
• California, Florida and New York Top Three States in Spending by Domestic and International Travelers
• Anaheim Convention Center Occupancy at Post-renovation High of 81.8%, Future Bookings Solid
• Highland Hospitality Corporation Acquires Four Hotels (1,687 rooms) from Wyndham for $227 million, or $134,500 per room
• The Chehalis Tribe Building 70 room Hotel on the Grounds of the Lucky Eagle Casino, Rochester, Washington
• Molinaro Koger Advises William Street Hotel Associates LLC on Sale of Doubletree Hotel  Chicago O’Hare Airport
• Joleen Flory-Lundgren Elected President The Council of Hotel and Restaurant Trainers
• Kripa Shankar Named Regional General Manager for Accor Hotels in Greater Jakarta and Sumatra in Indonesia
• Executive Chef Jennifer Needle Named Director of Culinary Services at the Sheraton Hotel, Bradley International Airport

August 19, 2004

• The Private Investment Firm, Blackstone Group, Acquiring Prime Hospitality Corp. for Approximately $790 million; Plans to Convert 37 Wellesley Inns & Suites to Extend Stay America Brands
• VIP International Continues Strategic Travel Industry Expansion, Tapped by Harmony Airways for Call Center Reservation Services
• Read Florida's Civil Complaint Filed Against Days Inn Airport in West Palm Beach; Consumers Charged Unconscionable Room Rates While Seeking Shelter from Hurricane Charley
• The 711-room Hotel San Remo Sold; Investors Will Spend $120 million to Brand as Hooters Hotel Casino Las Vegas
• Notice of Request for Prequalification to Design/Build and Operate a Full Service Hotel / Athens, Georgia
• CNL Hotels & Resorts Inc. Appoints Marriott to Manage the 692 room Doral Golf Resort & Spa; Frank Garahan, a 25-year Marriott Veteran, Named GM
• WCI Communities Selects Starwood's Luxury Collection as Brand and Operator for The Resort at Singer Island, Florida
• New Renaissance Las Vegas to Offer StayOnline's Wired and Wireless Network
• Raffles Hotels and Resorts Creates Alliance with India-based Taj Luxury Hotels
• The Doubletree® Hotel and Conference Center St. Louis a Part of a Six-hotel Renovation Project by Slohat Hotels L.P
• T. O. Sooraj Appointed Director of Kerala Tourism

August 18, 2004

• Florida Attorney General Suing Two Hotels for Alleged Price Gouging During Charley; Most Hotels Very Charitable to Evacuees
• Now is the Time for independent Hoteliers to Exploit the Changing Market and Maximize their Advantage Over the Global Chains; Hotel Market Embracing Individuality
• The Morgans Hotel Group, Formerly Known as Ian Schrager Hotels, Completes $475 million Recapitalization
• The Falor Companies Acquiring The Tides Hotel on Miami's South Beach; Will Convert into a Condominium-hotel
• Instead of the Traditional Check-in Counter, the Embassy Suites Albuquerque Lobby Will Have Four Kiosks
• After almost seven decades, legalized casino gambling may return to Mexico
• MeriStar Hospitality Reports on Hurricane Charley Impact to Florida Properties; No Material Impact Expected on 2004 Earnings
• Jack Katz, Owner of the 125 room San Juan Airport Hotel, Adds Best Western Flag
• Second Quarter 2004 Hotel Sales in the State of Texas Grow 4.02% Over Previous Year
• Molinaro Koger Advises on the Sale of the Beaver Creek Lodge
• Wayport Selects PrinterOn to Expand the Mobile Office for Connected Travelers
• Resort Data Processing Installations in Stevens Holtze Corporation’s Hotels
• Paul Gjerpen Appointed General Manager of the Sheraton Cleveland Airport
• Hard Rock Hotels in Bali and Pattaya Choose Pelican System
• Summit Hotels & Resorts Names Mexico’s Ceiba del Mar Hotel & Spa as its Hotel of the Year 2004
• Carol Verret Consulting and Training August WebCast: Prospecting - New Business Development

August 17, 2004

• InterContinental Hotels Group Discontinues Relationship with Expedia and Hotels.com, Certifies Travelocity
• Boykin's Pink Shell Beach Resort & Spa, Located on Estero Island, Survives Direct Hit from Charley
• Intrawest Corp's Redevelopment of Aspen's Snowmass Village Threatened by Locals Opposed to the Scope of the Project
• Value-adds, a Term for Freebies, Part of the Mix for South Florida Hotels Attempting to Regain Competitive Edge
• Swiss Hotelier Hans Maissen Turns Career to Golf Course Hospitality
• Florida Theme Parks, Hotels Reopen Quickly Despite Hurricane Damage
• MeriStar's Disposition of Former San Pedro Marina Hilton Hotel Property Rejected by Harbor Board of Commissioners
• Alan Leibman Appointed Chief Executive Officer for Kerzner's Destination Resort Casino in El Jadida, Morocco
• Boardwalk Beach Resort & Convention Center chooses Visual One Systems 900-unit hotel/condominium will use PMS, POS, S&C, and Condo Accounting
• Three Oaks Hospitality Adds Exclusive Private Club to Portfolio
• Turning Stone Resort Selects Agilysys Document ManagementSystem; Industry-Leading Software Increases Efficiency, Protects Business-Critical Documents
• Morongo Casino Resort Selects LMS Property Management System; Industry-Leading Software Streamlines Operations, Enhances Guest Service

• J. Willard Marriott Jr, the 72-year-old Chairman of Marriott Hotels International, Talks about Starwood's Beds, Why It Is Expensive to Use Hotel Room Telephones
• After Paying a New York City Record $838,000 per Room, Elad Properties-Ad Group Ltd. May Convert Some of The Plaza into Residential Units
• Access to Resorts on Sanibel and Captiva Islands May be Blocked for a Week or More
• Casino Executives Still Out-Earn Hotel Colleagues As Gap Widens Further / Keith Kefgen
• June Results Are In And.......We’re Back! / Canadian Lodging Outlook
• Kor Hotel Group Repositions Sheraton Gateway LAX As a New 802-Room ‘Boutique’
• Competitive Bidding Lures WTTC's 5th Global Travel & Tourism Summit to New Delhi in April 2005
• Flag Choice Hotels Adds Three Clarion Collection Hotels in Sydney
• Jim Callaghan Named Regional Vice President of Hotel Operations, CSM Lodging
• Have You Hugged Your Housekeeper Today? September 12-18 is International Housekeepers Week. How will you acknowledge your Housekeeping Staff during the week. To respond go to
• TravelCLICK Expands Commitment to iHotelier; Industry veterans focused on expanding market presence
• Chris Kraus Heads New PKF Consulting Office in Bozeman, Montana

August 13, 2004

• Millennium and Copthorne Hotels plc Selling 50% Interest in The Plaza, New York for $675 million
• Richard C. Kessler Acquires the Hotel Units and the Restaurant in the Beaver Creek Lodge, in Beaver Creek, Colorado; Plans to Reposition the 72-unit, All-suite Hotel
• Pan Pacific Hotels and Resorts Chosen to Operate a 160-room Boutique Hotel in Seattle's South Lake Union Neighborhood
• William S. Achenbaum, the Owner of Gansevoort Hotel New York City,  Attempting to Buy the $54 million Mortgage on the Royal Palm Crowne Plaza Resort, Miami
• Many Tampa Area Hotels Shuttered in Advance of Hurricane Charley
• Best Western International Adds 148 Hotels Globally in the First Two Quarters of 2004
• San Jose State University, Department of Hospitality Management Presents: The Intelligent Hotel - a Conference for Hospitality and Tourism Professionals - September 16, 2004, San Jose, California
• Q Center Adds Visual One’s Property Management System; 1,041-unit Hotel and Conference Center Adds to V1’s Existing Sales & Catering System
• Dynamic New eCommunication Tool Increases Revenue AND Guest Satisfaction
• Planet Hollywood, Bay Harbour Management and Starwood Hotels Receive Preliminary License Approval to Turn the Bankrupt Aladdin into a Planet Hollywood Hotel-Casino
• BridgeStreet Rrethinking and Reshaping the Way Corporate Housing Does Business
• Christo Diamandopoulos Appointed General Manager at Hotel Sari Pan Pacific, Jakarta, Indonesia

August 12, 2004

• Is Your Hotel's Web Site the Ultimate Distribution Machine? / Richard Zwicky
• CNL Income Properties, Inc. to Purchase for $160 million an 80% Interest in Nine Resort Villages Owned by Intrawest Corporation
• Strategic Hotel Capital, Inc. with Ownership Interests in 14 Properties Reports 2nd Qtr Net Loss of $41.8 million Hotel Operating Statistics
• Ty Warne Acquires the Montecito Country Club; 86-year old Clubhouse Structure a Stately Santa Barbara Icon
• Parisian Landmark La Trémoille Named Preferred Hotels® & Resorts Hotel of the Year for 2004
• Raffles International Opens Raffles Canouan Island, an Ultra-luxury Resort in Grenadines, W.I.
• Zehnder's of Frankenmuth Spending $10 million on Existing Hotel Property to Transform it to Splash Village Hotel and Waterpark
• Highland Hospitality Corp Reflagging the 360 room Wyndham Wind Watch Hotel in Hauppauge, NY to Hyatt
• Officials Not Happy with Provo/Orem, Utah Convention Bureau Production: $1 million Annual Budget vs 5,000 Room Nights Booked at Mid-year
• A.G. Holdings Building Marriott's Latest Design for Residence Inn in Wichita, a Chain Started in Wichita in 1975
• Hospitality Management Corporation Converting Wingate Inn in Addison, Texas to a Holiday Inn
• Michel Gehrig Named Executive Chef of Las Ventanas al Paraiso, Los Cabos
• Langham Place Hotel, Hong Kong Appoints Key Executives

• Searching for Bookings? Optimize / Dr. Matthew Dunn
• How Do You Hotel? Survey Reveals What Influences Consumers' Buying Decisions for Hotel Accommodations
• Baltimore Preparing to Build a Publicly-owned 750 room Convention Headquarters Hotel; Will it Improve Business at the Baltimore Convention Center?
• The Long Delayed $104 million Headquarters Hotel Next to the Pittsburgh Convention Center May Get Funding from the State's New Gambling Law
• It's an Amazing, Amazing Deal, According to Donald Trump; But Bondholders, Who are Owed $1.8 billion, and a Federal Judge Will Determine Fate of Deal
• A Happy Union? Raffles International’s Recent Labour Troubles in Cambodia Raise Interesting Issues / Mark Keith
• Metamend Launches Search Engine Optimization Site For Hotels; Web Site Promotion for Hotel and Accommodation Industry
• Carol Verret Consulting and Training August WebCast: Prospecting - New Business Development
• Accor Asia Appoints Four to GM Posts
• Adam Burke Named Senior Vice President and Managing Director - Hilton HHonors Worldwide
• Bridget Bilinski Named General Manager of the 1,000-Room Anaheim Marriott
• Interstate Hotels & Resorts Ramps Up Management Training; Classes in Revenue Management and Sales & Catering Management Designed to Help the Company Maximize Revenues at 270 Hotels
• The CNL Owned 293-room Renaissance Tampa Hotel International Plaza Opens
• Marriott International Inc. Opens the 465-room Sanya Marriott Resort on China's Hainan Island; Robert Lohrmann the Opening GM
• HotSOS Named Double Winner At Microsoft Partner Awards
• Paul Kennedy, MBE, Wins 2004 Meeting Professional International's Marion N. Kershner Memorial Chapter Leader Award
• Julie Brandon Named Area Director of Sales and Marketing for the Hilton Hotels in Boston
• Kinseth Hospitality Companies Rebranding the Howard Johnson Airport Express Inn to Country Inn & Suites at the Cedar Rapids, Eastern Iowa Airport
• Dog Friendly Lodging Directory is Running with the Big Dogs
• A Mainstay of Lancaster County, Pennsylvania Tourism Since 1973, the Historic Strasburg Inn, Gets New Owners and a $1.1 million Makeover
• Arnold D. Hopkin, owner of the 32-room Blue Horizons Garden Resort in Grenada, Receives the  Environmental Ambassador – International Partner Distinction from the Environmental Audits for  Sustainable Tourism

August 10, 2004

• Four Seasons Ranked Number One in Customer Satisfaction According to Market Metrix 2nd Qtr 2004 Hospitality Index, Homewood Suites Top Ranked in Extended-Stay Category
• Radisson Encore Hotel Serves Up Customized In-room Service: Laptop, TV Internet for Corporate Travelers, TV Wedding Highlights for Leisure Guests
• Instant Messaging: Age Is Everything - Expectations of Immediacy, Productivy and the Rise of IM / Elizabeth L. Ivey
• John McKibbon, a Marriott Hotel Franchise Owner, Gifts $250,000 to USF's School of Hotel and Restaurant Management
• Massachusetts State Law Allows a $25,000 Civil Penalty for Restaurateurs who Violate the Tip Law; Wait Staff, Bartenders Entitled to 100% of the Tips
• Hotel Occupancy in Philadelphia Area Climbs to Highest Level in 3 Years
• Florida's Tourist Marketing Agency Buys Domain Name visitflorida.com for $186,000; Will Spend $1.2 Next Fiscal Year on the Web Site
• Four Seasons Hotels Inc. Reports Net Earnings of $17.3 million Compared to a Net Loss of $1.4  million for the 2nd Qtr of 2003;  Addition of Ten Managed Properties Over the Past 2 Years Pushes Earnings Up
• Real-life Profit Unfolding at the Golden Nugget; Internet Millionaires Timothy Poster and Thomas Breitling Report Net Income of $3.2 million During First 6 Months of Ownership
• Trump Hotels and Casino Resorts Plans to File for Bankruptcy Protection by the End of September, 2004; Claims Agreement Reached with a Significant Number of Trump Hotels' Bondholders to Reorganize Under New Management and New Financing
• Trump Hotels & Casino $400 million Cash Infusion Will Finance Upgrades in Atlantic City Casinos and Expansion in Las Vegas and Pennsylvania
• The Breakers Palm Beach Selects Materials Management System; Industry-Leading Inventory and Procurement Software Streamlines Operations
• Visual One Systems to Hold Annual Users Conference at the Pinehurst Resort
• Barrick Gaming Selects LMS Property Management System; Industry-Leading Software Chosen for Four Las Vegas Properties

August 9, 2004

• PGA Tour Studying San Antonio as Potential Site for a TPC Course and 700 room Resort
• The Hongkong and Shanghai Hotels, Limited, Owner of The Peninsula Hotels Reports Profit Up 843% to HK$198 million, Compared to HK$21 million in 2003; Most of Improvement Derived from Hotel Contributions
• Upscale Restaurant Chain Institutes Cell Phone, Baseball Cap Etiquette Code
• Pueblo Bonito Hotels and Resorts and JMJ Development Jointly Developing Cabo Pacifica, a 1,200 acre Mega Resort Project in Cabo San Lucas
• African-American Congregation Acquires the 280 room Quality Hotel and Econo Lodge in Toledo for $2.8 million
• Understanding the Importance of Travel Agents, SRS-WORLDHOTELS Creates Web Portal Specifically for Travel Agents
• Influencing the Consumer to Book Business through Your Commitment to Quality
• Spa Service has One Key Flaw: it Ends the Moment a Guest Leaves the Spa to Return to His or Her Room
• Monthly Corporate Hotel Chain Results in France for June 2004;  Rise in RevPAR Reached 3.9% / MKG Consulting
• John Norton, President and CEO of Crested Butte Mountain Resort, Resigns
• Lodgian, Inc. Reports 2nd Qtr Loss from Continuing Operations of $11.8 million Compared to $0.6 million Loss for the 2nd Qtr of  2003, Plans to Reduce 87-hotel Portfolio by Nine Hotels
• Wesley Bagarozzi, Front Desk Supervisor for The Westin La Paloma Resort and Spa Wins Spirit of Service Award from the Arizona Office of Tourism

• Postponement of the IPO by REIT CNL Hotels a Big Surprise
• Growing Number of Companies Drop Travel Agencies, Switching to Consumer Travel Web Sites
• InterContinental Hotels Group Opened 35 Franchised Hotel