Hotel Online  Special Report

Pebble Beach Company Selects Springer-Miller
Systems as Preferred PMS Vendor

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SMS|Host Hospitality Management System
chosen for integrated service delivery

Stowe, VT. - June 28, 2004 - Springer Miller Systems Inc. (SMS) - the leading provider of guest-centric hospitality management systems-proudly announces that Pebble Beach Company has selected the SMS|Host suite of products for their hotels, golf courses, restaurants, retail outlets and spa.

Pebble Beach Company, headquartered in Pebble Beach, Calif., owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero. The company also operates four renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay and Del Monte Golf Course. Its other famed properties include the scenic 17-Mile Drive and The Spa at Pebble Beach, and it annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach National Pro-Am and the Callaway Golf Pebble Beach Invitational.

Annually ranked as one of the world's finest golf resorts, Pebble Beach Company was searching for a "truly integrated" solution that would help them provide better customer service at their properties. A natural fit for their extensive needs, Springer-Miller Systems' highly integrated SMS|Host system provides the "one-stop shopping" concept that appeals to so many destination resorts. Integrated service delivery will allow guests to book a tee time, make a room reservation, and check spa appointment availability all in one phone call.

"We are extremely excited about the opportunity to work with Springer - Miller Systems and look forward to the benefits that this will bring to employees and guests," said David Heuck, Executive Vice President and Chief Financial Officer for Pebble Beach Corporation.

In addition to the SMS|Host front office system, Pebble Beach will also install several of Springer-Miller's optional modules in their locations including Multi-Property Management, Spa/Recreation Scheduling, Golf Tee Time Scheduling, Retail Point-of-Sale, SMS |Touch Fine Dining Point-of-Sale, Activities Management, Baggage Handling and SMS|World for Internet reservations.

About Springer-Miller Systems
Springer-Miller Systems Inc. is a leading provider of hospitality management solutions that meets the technology needs of all types of hospitality enterprises including city-center hotels, destination spa and golf properties, timeshare properties and casino resorts worldwide, setting the pace as a pioneer in the hospitality industry. Springer-Miller Systems' SMS|Host Hospitality Management System is distinguished from other property management systems with its truly integrated design and unique approach to guest service. The SMS|Host product suite, including more than 20 seamlessly integrated, guest-centric application modules, provides hotel/resort staff with the tools they need to personalize service, exceed guest expectations, and increase revenue. For more information on Springer-Miller Systems, visit our website at www.springermiller.com.

Contact:
Stephanie Reisberg
Springer-Miller Systems
P.O. Box 1547
Stowe, VT 05672 USA
Phone: +1 (802) 253-7377
[email protected]
Also See: Springer-Miller Systems to Integrate Expedia's Direct Connect Technology; Hoteliers Will Benefit with Real-Time Connectivity for Internet Reservations / June 2004
Kohler Co. Selects Springer-Miller Systems / Dec 2003
Springer-Miller Systems Acquires SpaSoft / Dec 2002
Two Diverse Properties Managed by Destination Hotels & Resorts Choose Springer-Miller Hospitality Management Solutions / Feb 2002
George A. Goeggel, Managing Director Auberge Resorts, Seeks New Beginning in Technology with Springer-Miller Systems / Mar 2001
RCI and Springer-Miller Systems Building New Timeshare Sales / Marketing and Timeshare Club Automation System / July 2000


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