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The Gaylord Texan Resort & Convention Center |
DALLAS � April 1, 2004 � UniFocus takes Texas pride in welcoming
The Gaylord Texan Resort & Convention Center on the eve of its April
2 grand opening, noting that it is particularly special to have the newest
addition to the Gaylord property family in its hometown, the Dallas-Fort
Worth Metroplex. UniFocus is also pleased to be a single-source provider
of key performance measures for the new resort as it sets out to delight
its guests.
�We are looking forward to the successful grand opening of The Gaylord Texan,� said Mark Heymann, UniFocus� chairman and chief executive officer. �Gaylord�s reputation of delivering exceptional guest experiences through service and ambiance brings a lifelong destination place for business and leisure travelers to this market. UniFocus is proud that we have been a business partner of Gaylord Entertainment since 2001 and are pleased to be providing integrated loyalty and operations systems to its newest property.� The Gaylord Texan, located in Grapevine, Tex., just six-miles from the Dallas/Fort Worth International Airport, will fulfill its Texas-sized expectations when its first guests arrive. An 80-foot gold star tops the atrium�s glass roof where underneath lies four-and-a-half acres of lush gardens filled with Lone Star State lore. Sitting on the banks of Lake Grapevine, the complex comes with 400,000 square-feet of meeting space, 1,511 hotel rooms, and a world-class European spa, in addition to other amenities. The Gaylord Texan employs some 1,900 persons to keep it all running smoothly. UniFocus� partnership with The Gaylord Texan reflects its industry-leading commitment to exceeding guest expectations that has been so successful for other Gaylord properties. It involves UniFocus delivering a truly balanced operational perspective through the integration of measurement and performance management systems. To support this, UniFocus uniquely provides:
Based in Dallas, UniFocus solely serves the hospitality industry in the U.S. and overseas. Its executives collectively bring over 100 years of direct hospitality experience to the table. UniFocus offers full-service operational analysis, financial and labor management applications, as well as staff, meeting planner and guest satisfaction measurement programs executable across a wide variety of technology platforms. The resulting database allows UniFocus to uniquely correlate and benchmark each client�s performance to their particular competitive markets. Enhanced reporting capabilities allow hospitality executives to have a �total picture� overview of their operations, set strategic actions and gain asset value. UniFocus is a Microsoft® Certified Partner, an affinity partner of the International Association of Conference Centers, a business partner of the International Association of Convention & Visitors Bureaus, and an allied member of the American Hotel & Lodging Association. |
Contact
V. P. Public Relations & Marketing Communications UniFocus, L.P. 1330 Capital Parkway Carrollton, TX 75006 Phone: 972-512-5158 [email protected] http://www.unifocus.com |