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Gaylord Texan Installs InfoGenesis
Technology Solution

SANTA BARBARA, CA – April 02, 2004 - Gaylord Entertainment announced today their installation of Revelation, the point-of-sale (POS) solution from InfoGenesis, at Gaylord Texan. This newest Gaylord property is scheduled to open April 2 in Dallas, Texas. The installation is part three of a phased Revelation rollout at all Gaylord properties including Gaylord Palms in Orlando, Florida, and Gaylord Opryland in Nashville, Tennessee.

“Gaylord Entertainment required a single vendor solution because of the complex integration needs of our operation,” said Sondra Basham, Senior Development Manager for Gaylord Entertainment. “InfoGenesis is eclipsing its competition by being the first to deliver a technology gateway to their POS product that allows us to build or deliver an interface to any vendor. We are excited about deploying handhelds, cashless options, and an interface to our table management solution, the first of its kind.”

Gaylord Texan is installing 82 IBM SurePOS 500 touch screen terminals running Revelation, a state-of-the-art, Microsoft-based open system technology, and 15 handheld terminals using the InfoGenesis Handheld Solution to manage all food and beverage and retail transactions at 28 profit centers throughout the property.

Technology innovation and integration are major priorities for Gaylord Entertainment at all of its properties. At Gaylord Texan, the InfoGenesis solution includes a technology gateway to provide seamless integration between POS software and other applications—in this case, six hospitality vendors—to deliver a complete and robust solution.

Handhelds provide improved guest satisfaction and service poolside, while Revelation will integrate with USA Technologies to provide a wireless and cashless payment option for Gaylord’s guests. In the future, Gaylord plans to allows guests to use their room key to play games in the resort’s family arcade or purchase sodas at any vending machine.

“We really like the InfoGenesis strategy for system interfaces,” said Monty Burdette, Director of Information Technology at Gaylord Texan. “InfoGenesis helps us be creative as we increase guest satisfaction and improve our business.”

For more information on Gaylord Entertainment, visit www.gaylordhotels.com.

Based in Santa Barbara, California, InfoGenesis is a leading developer of enterprise information solutions for the hospitality and food service industries. InfoGenesis solutions are built on advanced Microsoft technology and IBM SurePOS point-of-sale hardware. For more information visit www.infogenesis.com.

Contact:
InfoGenesis
  1351 Holiday Hill Road
Santa Barbara, CA 93117
Phone: 805.681.8600
Fax: 805.681.8609
http://www.infogenesis.com
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Also See: Revelation Case Study:  Mandalay Bay Resort & Casino / InfoGenesis
MGM MIRAGE Selects InfoGenesis POS as Corporate Standard / February 2004
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