Through years of developing these relationships, we continue to perfect
the art of service ... the art of welcoming and hosting the most discerning
|WASHINGTON, March 9, 2004 - Four
Seasons has long been the Washington residence of choice for visiting heads
of state, captains of industry and Hollywood's A-list. We have been
privileged to welcome our guests back time and again in large part because
of the high value we place on personal relationships, both with our long-tenured
staff and our guests.
This tenure reflects our enduring dedication to individual expectations
and an instinctive response to those needs.
Four Seasons Hotel Washington, DC
2800 Pennsylvania Avenue N.W.
As we prepare to celebrate our Silver Anniversary, we look with pride
at a quarter century of commitment to our staff, our guests and to our
Numbers Tell the Story ...
|As a team, this staff of 450 has been perfecting the art of service
for nearly 100 Million hours. Together, we bring 3,400 cumulative
years of Four Seasons experience and service to our guests.
|Four Seasons enjoys the lowest staff turnover in the industry.
30 of us here in Washington have been with this company for more than 10
|Hailing from more than 80 countries, our diverse staff tends to guests
from every corner of the globe in 37 different languages.
|With 450 of us serving 257 guest rooms, we offer the highest staff-to-guestroom
ratio of any hotel in the city.
|ZERO. The number of staff Four Seasons has laid off in 25 years,
even after the economic challenges following September 11, 2001.
We have never had a layoff.
|Four Seasons is the only luxury hotel in Washington that retains our
original ownership and management. This solid team is absolutely
committed to operating the finest hotel in Washington....forever.
|Since opening in 1979, our owners have invested more than $200 Million
to ensure that we remain the capital's most luxurious, most technologically
sophisticated, most acclaimed hotel.
|Speaking of acclaimed, five of the most respected travel journals continue
to rank us as the #1 Hotel in Washington year after year. (Conde
Nast Traveler, Travel & Leisure, Andrew Harper's Hideaway Report, Departures,
|2004 will usher in a redesign project that will re-establish the standard
for the next 25 years, representing another $20 Million investment in this
hotel and in this community.
Embracing this Community ...
|Four Seasons Washington makes more than 500 individual charitable donations
to this community each year, totaling nearly $1 Million.
|Our annual Terry Fox Run and Golf Tournament have together raised nearly
$500,000, dedicated entirely to cancer research in Washington, DC.
|Our newest community outreach, the annual Festival of Trees, raised
more than $80,000 for Washington's Children's Hospital in 2003.
|Our Thanksgiving on the Mayflower has become one of the most anticipated
events of the holiday season, offering a Thanksgiving meal with our family
to those heroes who protect us year-round -- the police officers and fire
fighters who can't be with their loved ones on Thanksgiving.
A luxurious experience is not easily summed up, existing beyond trends
and opulence. It is an imperceptible feeling ... the result of trust
acquired patiently and of passionate individuals creating a unique and
inspiring experience, consistently, year after year. Four Seasons has enjoyed
a remarkable 25-year presence in Washington, DC and remains dedicated to
our family of staff, our guests and to this great city.