as National Sales Director
|DALLAS — March 3, 2004 — UniFocus today announced that Deb Chancellor
has joined the company as national sales director. Ms. Chancellor
will assist in conducting the company’s business development activities
with a focus on the integration of its technologies to provide tailored
solutions utilizing the broad portfolio of the UniFocus enterprise product
Focusing on the issues of driving value and increasing loyalty across all stakeholders in the hospitality sector, UniFocus has created an array of technologies and services that touch multiple points of an organization to increase efficiency, maintain service standards, create unique guest experiences and ultimately long-term loyalty to drive enterprise value. Frederick Reichheld, author of Loyalty Rules!, argues that loyalty is still the fuel that drives financial success. He points out that a five-percent increase in customer retention yields a 75 percent increase in customer net present value.
“I am proud to be representing UniFocus’ enterprise suite of applications and services,” said Ms. Chancellor. “Most loyalty and value solution models want a client’s organization to fit their product set, however UniFocus’ distinction is that the components of our portfolio are designed to meet the unique business needs of each of our clients.”
“We are pleased to have Deb as a valued member of our team. Her consultative style and depth of experience in the application of technologies for business solutions will bring fresh ideas and new approaches to the challenges facing our business partners,” said Mark Heymann the chief executive officer of UniFocus.
About UniFocus (www.UniFocus.com)
Based in Dallas, UniFocus solely serves the hospitality industry in the U.S. and overseas. Its executives collectively bring over 100 years of direct hospitality experience to the table. UniFocus offers full-service operational analysis, financial and labor management applications, as well as staff, meeting planner and guest satisfaction measurement programs executable across a wide variety of technology platforms. The resulting database allows UniFocus to uniquely correlate and benchmark each client’s performance to their particular competitive markets. Enhanced reporting capabilities allow hospitality executives to have a “total picture” overview of their operations, set strategic actions and gain asset value.
UniFocus is a Microsoft® Certified Partner, an affinity partner of the International Association of Conference Centers, a business partner of the International Association of Convention & Visitors Bureaus, and an allied member of the American Hotel & Lodging Association.
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|Also See:||Benchmark Adopts UniFocus’ MEETINGScope™ To Ensure Quality of Meeting Services / February 2004|
|UniFocus Names Patrick Glennon Chief Technology Officer; Technology Driven Products Lead The Way for Double-Digit Growth in 2003 / December 2003|
|UniFocus Launches ACTIONScope™ to Compliment its Suite of Sophisticated Reporting Capabilities / November 2003|
|MEETINGScope™ By UniFocus Destined to Become the Industry Standard for Successfully Managing Meeting & Convention Revenue Streams / September 2003|
|Meyer Jabara Hotels Selects UniFocus’ Comprehensive Suite of Guest, Meeting Planner and Staff Satisfaction Measurement Services / September 2003|
|UniFocus to Demonstrate the Latest in Meeting Planner Satisfaction Management Technology at the IACVB 89th Annual Convention / July 2003|