Hotel Online  Special Report

 
West Virginia Implements InnQuest Software�s
Internet-enabled Property Management Solution
in Their State Parks

 
TAMPA, FL / CHARLESTON, WV � October 7, 2003 - West Virginia Governor Bob Wise, along with the State Treasurer and key officials from the West Virginia Division of Natural Resources, celebrated the state�s comprehensive new state-of-the-art reservation system from InnQuest Software in a press conference last week.

Initially there will be seven resort parks with the comprehensive InnQuest Software solution that includes:

roomMaster 2000 for property management functions. InnQuest Software�s roomMaster 2000 allows the parks� lodge staff to efficiently manage all front desk and back office operations through an easy-to-use Windows application, with full interfaces to all key hotel systems.

roomMaster.net for online reservations from the parks� respective websites.
Reservations are posted automatically to roomMaster 2000 against real-time
availability with no commissions. Additionally, any required deposits are charged to the guest�s card immediately and an e-mail confirmation letter is automatically sent to the guest. roomMaster.net also allows individual reservations from group blocks to be booked online.

$$$ on the NET® for processing credit card transactions. Tightly integrated with roomMaster 2000 and roomMaster.net, $$$ on the NET uses a secure Internet connection to process credit card transactions in under five seconds. $$$ on the NET is a product and registered trademark of the Shift4 Corporation, the premier provider of credit card processing software for lodging and other industries.

Twin Falls Resort State Park is the first site to have the complete solution implemented. Two other parks will come online shortly, and all of the remaining resort parks will have their systems implemented before the end of the year. InnQuest Software�s products are replacing a variety of manual systems.

Blair Taylor, District Administrator for West Virginia�s Lodge & Resort State Parks, states that the first installations have gone well. �With InnQuest Software�s solution, we now have access to management reporting and marketing data that traditionally was extremely difficult to compile from our manual systems.�

State Treasurer John Purdue is excited about the efficiency of roomMaster.net for online reservations. Instead of relying on a call center and processing deposit checks, �roomMaster.net will allow the money to go into the treasury immediately. We don't have to process it. We're saving taxpayers a lot of money.� 

According to Tyler White, Vice President of InnQuest Software, �West Virginia will realize many benefits with our solution. roomMaster.net seamlessly integrates with their existing websites to add secure online reservation functionality. Our roomMaster 2000 property management software provides flexibility so the park staff can continue to provide the personal touch their guests have enjoyed throughout the years.�

West Virginia is the third state to select InnQuest Software�s solutions for its state park lodging operations. Indiana implemented a similar solution, along with InnQuest Software�s Point of Sale application, in their seven parks in 2002. Several Georgia parks have been using roomMaster 2000 and iQ-Point of Sale since 1999.

About InnQuest Software

InnQuest Software is a leading solutions provider for the hospitality industry committed to providing powerful, flexible, and easy-to-use Windows property management software at an affordable price.

InnQuest's flagship product, roomMaster 2000, is used in over 2,500 properties of all sizes and types in 50 countries, including chain, independent, business, boutique, and resort hotels.

InnQuest Software is based in Tampa, Florida, with regional offices in Australia, Canada and the United Kingdom. For more information, visit www.innquest.com.

   
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Contact:

InnQuest Software
Tyler White, Vice President
5300 West Cypress, Suite 160
Tampa, FL 33607
(813) 288-4900 x113
www.innquest.com
[email protected]


Also See InnQuest Software Unveils its Newest Product, SQL-based Corporate Reporting Module / May 2001
Jameson Inns Will Install InnQuest's roomMaster 99 PMS in 80+ Properties / April 1999 


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