1. Hospitality Industry Top 10 Thoughts for 2004 / Ernst & Young LLP
2. Demand in the Full-service Hotel Sector is Expected to Increase by 6.3% in 2004; Best and Worst Hotel Markets in Terms of RevPAR Growth / PKF Consulting
3. 25 Most Extraordinary Sales and Marketing Minds in Hospitality and Travel; HSMAI
4. The Evolving Relationship Between Hotel Sales Managers and Meeting Planners; What's in the Minds of Meeting Planners Today?
5. Benchmark's Top Ten Meeting Industry Trends for 2004
6. Difficult but Necessary; The 803 room Greenbrier Resort Now Off-Limits to All but Registered Guests and Club Members
7. Hotelier’s 2004 Top Ten Internet Strategy Resolutions / Max Starkov and Jason Price
8. HBE Corporation Sells Eight Adam’s Mark Hotels for $236 million to Pyramid Advisors/Morgan Stanley Joint Venture; Re-flagging in Progress
9. Adam's Mark Hotel in Jacksonville, Fla., Changes Managers Again Seventh Manager Since 2001
10. Hospitality Heavyweights Debate Groundbreaking Sales and Marketing Strategies
11. The Common Bedbug, Cimex Lectularius, Makes Big Comeback
12. The Comfort Inn Fire that Killed Six People Sparks Talk of Increasing Safety Measures at Hotels
13. Don’t Compromise Your Goals In 2004; Five New Year’s Resolutions You Will Want To Keep / Neil Salerno
14. New Year's Eve Partying Forces Ramada Inn and Convention Center to Evacuate in Southfield, Michigan
15. Owned by Olympus Real Estate Corp and Managed by Dolce International, the 271-room Hastings Hotel and Conference Center in Hartford Closes Abruptly
16. #2 Ranked Management Firm Projects 100% Growth\ in Next 5 Years; Leverages Data to Multiply Loyal Guests and Please Investors
17. Don't Wait for Signs of a Better 2004! Hoteliers Will Realize the Gains So Desperately Sought by Giving Customers Exactly What They Want / William F. Orilio

• Hotel Operators Must Share Blame with the Economy for Stagnant Performance / Rick Swig
• Cleveland Lodging Market Overview / 2003 At Bottom with Improvement Predicted - US Realty Consultants, Inc.
• Eight A-list Restaurants and Bars Opening Almost at Once in New York's Time Warner Center; Reinforces New York as Capital of Gastronomy
• Bankrupt 445-room Castaways Hotel, Casino Closes Abruptly; Loss of its Showboat Name Was Beginning of the Property's End
• Hotel Market Update Report Western Canada 2003 / 2003 - Hotel Transactions
• Despite One of the Worst Years in International Tourism, the French Hotel Industry Managed to Record Only a Moderate Drop in RevPAR in 2003 / MKG
• The 1,000-room Expansion for Peabody Orlando May be Back on Track
• Courtyard Nashville Downtown Gets 100 Percent Customer Satisfaction with Merlot VROOMService TM High Speed Internet Access
• Ark Investment Partners LP Assigns Prime Hospitality Corp. the Management of The Shoreham Hotel in New York City
• Orient-Express Hotels Reopens La Reseidencia in Mallorca Following $4 million Renovation
• Hans Mulders Appointed General Manager of the 254-room Ocean Place Resort & Spa

January 29, 2004

• Hampton Studies Guest Touchpoints; Results in New Product Standards and Technology to be Rolled Out Immediately in the 1,250-hotel Hampton System
• Leading Extended Stay Management Company Creatively Uses Business Intelligence to Direct 85% Growth
• The Fontainebleau, One of the Great Success Stories of Miami's Hotel Industry, Adding New Towers Financed as Condominium Projects
• Sol Melia Invests $140 million in New Paradisus Resort, Puerto Rico
• Historic West Baden Springs Hotel, Once a National Tourism Destination, Receives $30 million Offer Contingent on Casino License
• The Moulin Rouge Hotel & Casino In Las Vegas to Receive $200 million Re-construction; Opened In 1955 as the First Racially Integrated Casino
• The Fairmont San Francisco Embraces Technology, Goes Paperless and Enhances Concierge Operations With GoConcierge.net’s Web-based Solution
• InterContinental Hotels Group Secures Six Management Agreements and One Holiday Inn Franchise Agreement in Asia Pacific
• Accor Reports 2003 Revenues Down 4.3%; Opens 170 New Hotels / Hotel Operating Statistics
• HEI Hospitality/Greenfield Partners/GIC to Acquire Five Marriott Hotels from Host Marriott for $70 million
• John Luke Named General Manager of the 821-room Hilton Minneapolis
• The Renaissance Jamaica Grande Resort Experiences a 300% Increase in Room Night Production from Third Party Web Sites
• Golden Tulip Signs First Franchise Agreement in Mexico, The Tulip Inn Ritz Mexico

January 28, 2004

• The Comfort Inn Fire that Killed Six People Sparks Talk of Increasing Safety Measures at Hotels
• Thai Hotels Association Asks 400 Member Hotels to Pull All Chicken from Menus; No Impact on Tourism Industry Yet
• Profile of Hotel Ownership in the San Francisco Bay Area / Anwar Elgonemy
• Building Up Instead of Out, Minimalist Lobby, Room Refrigerators All Part of Holiday Inn's New Prototype
• Message to Hotel Sales Associates: “It’s Not You!”/ David M. Brudney
• Sol Meliá and the Rank Group Open the 381 room Hard Rock Hotel Chicago
• Fairmont Reports Year-end 2003 Net Income of $50.7 million, Down 45.2% Compared to Prior Year; Intends to Add Two to Four Hotels in 2004 / Hotel Operating Statistics
• HSMAI Competition Reveals the Best of Travel and Hospitality’s Advertising, Public Relations and Web Marketing
• Imperial Palace Hotel & Casino Selects IAD's Lodging Management System
• American Property Management Corp.  Adding 100 rooms, Expanding Convention Space at Las Cruces Hilton
• Kurt Ritter, President and CEO, Rezidor SAS Hospitality to Receive International Hotel Investment Forum Lifetime Achievement Award
• Dave Euson Appointed Vice President of Marketing Planning and Strategy, Carlson Hotels Worldwide
• Guest Bathroom Marble Restoration and Public Area Marble, Metal and Wood Maintenance; Before and After Photos Using Stone-Sentinel

January 27, 2004

• Is Wireless-only High-speed Internet Access Really a Bargain? Paradyne Explains
• Online Rich Content Is an Important Branding Asset as Well as a Compelling Marketing Tool for Hotel Franchisees to Drive Revenues Through All Online Channels, Both Direct and Indirect
• TravelCLICK Names Mandarin Oriental Hyde Park, London "E-Marketer of the Year"
• The New Realities of Hotel Sales – Focus on Revenue Generation / Carol Verret
• Hotel Market Update in Western Canada; 3rd Qtr 2003 - Hotel Transactions, Market RevPar, Occupancy Report
• San Ysidro Ranch Owner Ty Warner Undertaking Multimillion-dollar Renovation; Honoring the Storied History of the Hollywood Hideaway
• The 750-room Baltimore Marriott Waterfront Hotel A Booming Success as Meeting Center; Baltimore Convention Center Still Struggling
• James Funderburk Developing First Boutique Hotel In Charlotte; To Be Named Hautel - a French Reference to High Fashion -- Pronounced "Hotel"
• Rocco Forte On His Way to Hitting Target of 20 Luxury Hotels
• London Enjoys Three Consecutive Months of Positive RevPAR; For 2003, Occupancy Reached 74% / Deloitte
• Interactive Sites Delivers New Grand Cypress Website Managed Entirely by the Hotel
• Revenue Boot Camp SM  for Hotels - Intense Training Feb. 24 to 26 Jumpstarts the Year and  Captures New Income
• By Early 2005 High-Speed Internet Access will be Standard Feature Across  InterContinental Hotels Five Brands in North America
• Arthur Keith Named Senior Vice President, General Manager, Gaylord Opryland Resort & Convention Center
• Mark J. Kucera Named Executive Vice President of Operations, Expotel Hospitality Services, L.L.C

January 26, 2004

• Demand in the Full-service Hotel Sector is Expected to Increase by 6.3% in 2004; Best and Worst Hotel Markets in Terms of RevPAR Growth / PKF Consulting
• 2003 Canadian Hotel Transaction Survey / Canadian Lodging Outlook
• Hilton Reports Solid Occupancy Levels for 4th Quarter; For the Full Year 2003 Net Income Down 17% to $164 million from $198 million a Year Earlier / Hotel Operating Statistics
• European Hotel Industry Year-End 2003 Results; Only Four Markets Witnessed RevPAR Growth / Deloitte
• Farm-raised Salmon Health Warnings; Report Suggests Consumers Eat Only One Serving of Farm-raised Salmon a Month versus Six to Eight Servings of Wild Salmon
• A 234 room Conrad Planned for Downtown Indianapolis; The $100 million Hotel will Open in 2006
• Developer John Weeman Wins Oklahoma City Approval to Transform the Historic Skirvin Hotel to a 234 Suite Hotel
• Thompson Calhoun Fair Brokers Sale of the Holiday Inn Express - Orlando, Florida
• TravelHero Distinguishes Itself with Largest Database and by Being Both Consumer and Hotelier Friendly
• TravelCLICK's RateVIEW Adopted by Interstate
• Pestana Hotels & Resorts Selects LRA Worldwide to Manage Guest Satisfaction Survey Program; Leading Portuguese Hotel Company to Stay in Close Contact with its Guests
• The 106 room River Terrace Inn Opens as Luxury Boutique Hotel in Downtown Napa, California
• GolfHero Partners with EZLinks Golf, Inc.
• The Revenue Management Machine – Powered by Aspire The Premiere Way to Increase Revenue and Manage Cost of Sales to Improve the Top and Bottom Line
• Transaction of the Year Award Awarded to the $600 million Marriott's Grande Lakes Orlando Resort by Americas Lodging Investment Summit
• George Markantonis Named Chief Executive Officer of Kerzner's Atlantis, The Palm, Dubai
• Alex Lombardo and George Brennan Promoted to New Corporate Positions with Interstate Hotels & Resorts
• Matthew Hurst Named Regional Director of Sales and Marketing for the Southern Region, Crown American Hotels

January 22, 2004

• ADSL or Wireless in the MxU Environment? It’s Quite Easy to Assume that Deploying Wireless HSIA in a Hospitality MxU Environment Would Be the Most Cost Effective and User-friendly Access Technology – If One Believes the Hype. Read the facts
• Pennsylvania State Legislature First in Country to Hear Testimony for "Nan's Law", Requiring Hoteliers to Conduct Criminal Background Checks on Employees with Access to Guest Rooms
• Tale of Two Converntions; Las Vegas Versus Anaheim: Trade Groups Take Opposite Tack in Convention Plans / Sandi Cain
• Amerimar Enterprises and Angelo, Gordon Purchase The Westin Morristown; Will Revitalize Property with $15.2 Million Renovation
• Hong Kong Hotel Occupancy for First Eleven Months of 2003 was 68%, Compared with 84% for the Same Period in 2002; Mainland China Visitors a Key to Recovery
• The Hotel Jaragua, Which Helped Usher International Travel to Sao Paulo, Brazil  in the 1950's, Completes $17 million Transformation to the 480-Room Holiday Inn Select Jaragua
• Westin Grand Bohemian Recognized as the Number One of 123 Westin Hotels for Overall Guest Satisfaction
• Groupe Lucien Barrière Proceeds with Accelerated Roll-out of EzRMS™ Throughout the Group
• Boyd Gaming to Acquire Harrah's Shreveport, a 514-room Hotel and Casino, for $190 million
• Vicki Denfeld Promoted to Senior Vice President, Sales & Marketing For Crestline Hotels & Resorts
• Hotel Information Systems to Seamlessly Connect Expedia Directly to its epitome Enterprise and Property Management Systems; Independent Hoteliers to Benefit from Expedia’s Low-Cost Operating Environment
• Kevin Clayton Named National Director of Full Service Development for Choice Hotels
• The CARINO Collection Celebrates Record Setting Year of Growth and Expansion
• Linda Hodgson Appointed Director of Sales & Marketing at Langham Hotel, Boston

January 21, 2004

• Hospitality Heavyweights Debate Groundbreaking Sales and Marketing Strategies
• Hospitality Industry: Top 10 Thoughts for 2004 / Ernst & Young
• Room Configuration - Are Your Rooms Configured for the Best and Highest Use? / Brenda Fields
• Meeting Bookers Optimistic 2004 Will Mark Rebound Despite Potential Hurdles; Attendance Boosts at Recent Conventions Have Made Orange County California Hoteliers Hopeful / Sandi Cain
• Starwood Acquires Bliss Spa and Toiletries Company; Will Launch Bliss Spas in W Hotels
• The Branding Slogan Used by Richmond Metropolitan CVB Scrutinized for Effectiveness; Luring Visitors Was Once As Easy as Placing an Ad in Southern Living Magazine
• Carlson Hotels Creates New Prototype for Park Inn; Estimated Per Room Construction Cost to be $38,000 to $42,000
• High-Speed Internet Leader Broadband Hospitality Expands Holiday Inn Express Relationship, Adds 13th Hotel to Customer Mix
• m-k-t-g Records a Successful 2003, Looks Ahead to 2004
• The Outrigger Waikiki on the Beach Completes $15 million Renovation of  530 rooms
• Michael Burchett Named General Manager of Conrad Bali Resort & Spa
• Robert E. Wilson Appointed General Manager for The Thayer Hotel West Point
• Tom McMahan and Stuart Burdette Named to Management Team at Estancia La Jolla Hotel & Spa

January 20, 2004

• The Evolving Relationship Between Hotel Sales Managers and Meeting Planners; What's in the Minds of Meeting Planners Today? / Robert Mandelbaum
• Don't Wait for Signs of a Better 2004! Hoteliers Will Realize the Gains So Desperately Sought by Giving Customers Exactly What They Want / William F. Orilio
• Global Update: Who’s Where and Doing What January 2004
• Asia Pacific Hotel Leaders Michael Issenberg, Miguel Ko, Patrick Imbardelli and Koos Klein Look at What Lies Ahead; The Greatest Challenge is Uncertainty / HOTEL Asia Pacific
• Patience, It May Take Until 2006 Before Hotel Performance Levels Seen in 2000 Are Matched Again / Deloitte
• La Quinta Founder Sam Barshop Receives Hotel Industry Lifetime Achievement Award; Credited with Creating the Limited Service Lodging Concept
• Onity’s SensorStat® 2000x Geared to Help All Segments Save on Energy Costs
• GolfHero Goes Live at the New Raven at Verrado; On-line Golf Packages with Cutting Edge Technology
• Tom Griffiths, Former Carlson Hotels Executive, Brings New Vision, Infrastructure to SRS-WORLDHOTELS
• Philadelphia Center City Hotels Boost Occupancy in November to 71.3%
• La Quinta Adds Eight Franchise Properties in December, 2003
• Anton Good Named Executive Director of Safir International Hotel Management and Swiss Inn Hotels & Resorts Strategic Alliance

January 13, 2004

• ADSL or HPNA in the MxU Environment? / Paradyne's customers are not relying on problematic HPNA equipment to satisfy important guest connectivity needs
• 25 Most Extraordinary Sales and Marketing Minds in Hospitality and Travel; HSMAI
• “Trees,” the Theme for Doubletree Advertising Campaign
• Harrah's Entertainment Reaches an Agreement in Principle to Acquire Binion's Horseshoe; Two Strong Assets - the Horseshoe Brand and the World Series of Poker
• Bolstered by the New Borgata Hotel Casino & Spa, Atlantic City's 12 Casinos Had Best Year Ever
• 500 Culinary Schools in America Yet Only a Few with a Program to Learn Front End of the House
• The 2,300 Meeting Planners of PCMA Will Receive Fawning Treatment in Indianapolis
• Complete Network for Broadband Hotel / Benefits of Wireline and Wireless
• ThompsonCalhounFair Closes 1 Hotel Transaction Every 7 Days in 2003
• New Hospitality Intelligence Report Tracks User Satisfaction and Website Performance; Based on Feedback from Over 72,000 Actual Website Visitors to Hotel Brand Websites
• Merlot Communications, Inc. and iFone, S.A de C.V, Today Announced a Partnership to Deliver Enhanced High Speed Internet Access Solutions to Strategic Markets in Mexico
• Built In 1927, the 48 room Hotel Bothwell, Sedalia, MO, Now a Clarion Collection Hotel
• Hilton Garden Inn(R) Completes Installation of Complimentary High Speed Internet Access at all 180+ Hotels
• State of South Carolina Considering Privatizing the Operation of 80 Motel Rooms, Two 18-hole Golf Courses and Campsites at State Parks
• Highland Hospitality Acquires the 158-room Hilton Garden Inn BWI Airport for $21.9 million
• Roy Cordeiro and Peter Thoene Appointed Directors of Sales & Marketing for Outrigger's Marriott and Waikiki Beachfront Properties
• Craig Chandler Appointed to Head the National Sales Program for Suburban Franchise Systems

January 12, 2004

• Hotelier’s 2004 Top Ten Internet Strategy Resolutions / Max Starkov and Jason Price
• Benchmark's Top Ten Meeting Industry Trends for 2004 
• Barceló Joint Venture to Sell 18 - Hotel U.S. Portfolio
• RevPAR Falls 2.9% for the European Hotel Industry for 12 Months through November 2003; Austria Rises 6.1% in RevPAR / MKG
• Binion's Horseshoe Hotel and Casino Closed Indefinitely; Future of 366 room Hotel and 1,000 plus Workers Unclear
• Downtown Appleton, Wis., Hotel Prepares for Sparkling Debut
• Stormont-Noble Selected to Build $60 million 400-room Marriott in Downtown Raleigh, N.C. 
• Michael Roddy Named General Manager at the Myrtle Beach Radisson Plaza; Year Old City-financed Hotel May Refinance Bonds to Cover the Early Losses 
• Amarillo, Texas, Hotel Occupancy Falls to  64% in 2003; 500 New Rooms Coming Soon
• The Watt Stopper and Green Suites International Join Forces to Provide Energy Saving Nightlight Sensor
• Molinaro Koger Closes 82 Transactions in 2003 
• Archon Corporation Acquires Fee Ownership of the 416 room Pioneer Hotel & Gambling Hall in Laughlin, Nevada for Approximately $36.0 million
• The Procaccianti Group Names Three New Vice Presidents
• World Travel & Tourism Council Seeks to Form Business Leaders Forum in China to Maximize Travel & Tourism in China 
• Fairmont Streamlines its Corporate Marketing Division - Appoints Two Executive Directors
• Highland Hospitality Corporation Acquires the 238-room Hilton Tampa Westshore for $29.5 million; Approximately $124,000 per room
• The Generation Companies Names Jason Liesegang Owner-partner for the Candlewood Suites-Richmond West
• Francis D. Mairet Appointed General Manager at Victoria Marriott Inner Harbour 
• Innkeepers USA Trust Completes the Acquisition of 11 Additional Hotel Leases from Innkeepers Hospitality 

• SynXis and hubX Announce Merger of Companies and Technology; Two industry leaders join forces to strengthen their competitive offering with the best of breed reservation systems
• HBE Corporation Sells Eight Adam’s Mark Hotels for $236 million to Pyramid Advisors/Morgan Stanley Joint Venture; Re-flagging in Progress
• The Radisson Hotel South in Bloomington, Considered a Flagship of the Radisson Chain, To be Rebranded Sheraton; Radisson Founder Curt Carlson Built the 565-room Hotel in 1970
• The Standard Check-in by 3:00 pm and Check-out the Following Day at 12 noon No Longer Applies at Raffles Hotels; Flexible 24 hour Check-in/Check-out Initiated
• The Hospitality Industry Losses a Great Leader, Sonny Look
• Tokyo's Top Three Hotels, the Imperial Hotel, Hotel New Otani and the Hotel Okura, Facing New Competition
• Waterford Group Designated as Preferred Developer for the 390-room Hartford Hilton; Will Retain Hilton's Unionized Workers
• Warner Center Marriott in Woodland Hills, California; Tishman Hotel Corporation Appointed New Manager of 476-room Hotel
• Shell Vacations Receives Multi-million Dollar Global Refinancing Commitment
• Highland Hospitality Appoints Crestline to Manage the Plaza San Antonio Marriott
• Clarence Tan Appointed Vice President Business Support, Asia Pacific for InterContinental Hotels Group
• InterContinental Hotels Offering Current and Prospective Franchisees a Multi-brand Marketing Platform
• ALIS “Professors” Featured in New Hotel Asset Management Book from Educational Institute of AH&LA 
• Dieter Huckestein, President of Hilton Hotel Operations, Joins Austin City Officials to Open the 800 room Hilton Austin
• Jean-Luc Maumus Appointed General Manager of Elk Mountain Resort, Ridgeway, Colorado
• Bishop’s Lodge Resort Opens the SháNah Spa and Wellness Center
• Shift4’s Direct, High Speed Connection to Fifth Third Bank Now Certified for Debit

January 7, 2004

• #2 Ranked Management Firm Projects 100% Growth in Next 5 Years; Leverages Data to Multiply Loyal Guests and Please Investors
• Beverly Clark Enterprises’ www.WeddingLocation.com and www.HoneymoonLocation.com Are Receiving a Huge Increase in Marketing On their Websites as Hotels Seek Alternative Ways to Generate Revenue
• Difficult but Necessary; The 803 room Greenbrier Resort Now Off-Limits to All but Registered Guests and Club Members
• Tourism Authority of Thailand Targets Whopping Three-fold Jump in Tourist Arrivals for Next Seven Years; Government Seeking Investors to Add Thousands of New Hotel Rooms
• Traditional Breakfast Making a Comeback; Holiday Inn Hotels Adds Low-Carb Egg and Bacon Breakfast Items In More Than 1,000 Properties Nationwide
• FastBooking Hotels Looking Forward To Increasing Bookings In 2004
• Terry Alder Named Vice President of Operations and Hunter Webster Named Vice President of Revenue Management for Interstate Hotels & Resorts
• Choice Hotels Adds 41,000 Franchise Rooms in 2003; Reports 342 Conversions and 128 New Construction Contracts
• Jameson Inns, Inc. Restructures; Terminates Status as a Real Estate Investment Trust, Becomes Taxable "C" Corporation

January 6, 2004

• The Common Bedbug, Cimex Lectularius, Makes Big Comeback
• New Trend? The 175-room Hotel Pere Marquette Outsources Cleaning of Guest Rooms
• Pressure from Hotels Prompts Myrtle Beach Area CVB to Stop Releasing Lists of Future Groups and Conventions
• Don’t Compromise Your Goals In 2004; Five New Year’s Resolutions You Will Want To Keep / Neil Salerno
• University of Central Florida's Rosen School of Hospitality Management Opens $28.1 million Facility
• Three New Hotel Developments in the Minneapolis Area Include Large Water Parks
• Alliance Chooses Broadband Hospitality’s Valu-Pak-24 — a New, Low-Cost High-Speed Internet Package — for Eight of its Midwest Hotels
• TravelCLICK's eMarketer Honors To  Be Presented at HSMAI Travel Awards Night Gala Dinner Jan. 26,  2004
• Amelia Island Plantation Builds Repeat Guest Business with Datavision CRM Module
• Travelocity Launches $80 million Ad Campaign; Hopes to Regain Market Share Lost to Expedia
• Frederick Maclean Appointed Executive Assistant Manager, The Radisson Plaza Resort Tahiti
• HSMAI to Honor Marilyn Carlson Nelson with the Grice Award and Stanley C. Plog, Ph.D. with the Koehl Award
• Don Farrell, Signature Founder and Co-chairman Accepted into ISHC

January 5, 2004

• With Acquisition of Candlewood Suites Brand, InterContinental Hotels Portfolio Now Has Six Brands
• Hotel Guests Learning About the Practical and Logical Forces at Work When Getting an Upgraded Room
• Consumption of Spirits On the Rise, 70 Years After the Repeal of Prohibition; The Year of the Martini
• New Year's Eve Partying Forces Ramada Inn and Convention Center to Evacuate in Southfield, Michigan
• ADA in Your Foodservice Facility / Lee Simon
• Pet-Friendly Hotels Find Success With BringYourPet.com
• Sal Shahriar Promoted to Executive Vice President, Hersha Hospitality Management
• Brooks W. Chase Appointed President and CEO of the Resort Hotel Association; Succeeds Jean Van Tol
• Profile: Cheryl Fish, Vice President,  MGM Mirage Events

January 2, 2004

• Owned by Olympus Real Estate Corp and Managed by Dolce International, the 271-room Hastings Hotel and Conference Center in Hartford Closes Abruptly
• HPT Completes Purchase of 12 Candlewood Hotels for $90 Million and a New Management Agreement with InterContinental Hotels Group
• Highland Hospitality Corporation Acquires the 351-room Hyatt Regency Savannah for $50.0 million

1. Branding Experts Claim Hilton Hotels Founder Conrad Hilton's Great-Granddaughter Brings Publicity Money Can't Buy
2. Arizona Attorney General's Office Looking into Suspicious Holiday Inn Newspaper Ad Promoting Special Rates
3. Merchant Model or Web Booking Engine? Turning over unsold inventory to third-party distributors is an option, but it may not be the only or best solution for hotels that want to maintain control of rates and inventory and improve yield / Ed Brill
4. Taking Over a Hotel Is an Art If Orchestrated Properly, Or It Could Be a Disaster Hotel Management Takeover / Bill Huigens
5. Family Seeks millions for Death and Injuries Caused by Carbon Monoxide Poisoning at Vail Resort's Snake River Lodge & Spa in Teton Village
6. Six Strategies to Maximize Hotel Revenue Through High-speed Internet Access SuiteSpeed Internet Solutions Provide Hotels with the Ability to Control and Grow Revenue
7. No More Whining About Third-Party Suppliers; You Control Your Own Fate On The Net / Neil Salerno
8. Hotel Development Cost Survey 2003 / Elaine Sahlins
9. Exclusive Resorts and Private Retreats Fight Over Stolen Ideas, Poached Clients
10. Kalahari Resort Opens Nation's Largest Indoor Water Park; High Stakes Game of Who Can Build the Biggest
11. Motivating And Retaining Employees / Michael Hampton
12. Rich Content Such as Internet Videos, Virtual Tours and Flash Presentations Significantly Impact the Buying Decision of Consumers Researching and Booking Hotels Online
13. Hotels.com Booked Approximately 8 million Room Nights in 2003; Top Ten Destinations for 2003
14. Turning Problems into Opportunities: Guest Response Systems Provide the Data Needed to Eliminate Defects, Improve Processes and Increase Guest Satisfaction / Mike Benjamin

December 31, 2003

• Lehman Brothers Holdings Inc. and Starwood Hotels & Resorts Worldwide Inc. Take Control of British Hotel Group Le Meridien for Less than US$1.3 billion
• Latest Amenity for Upscale Hotels - the Technology Concierge
• A Volatile Hotel Transaction Year; A Perceived "Bottoming Out" of Hotel Values Occurred in 2003
• The UCF Rosen School of Hospitality Installs Visual One Systems
• Molinaro Koger and Thompson Calhoun Fair Broker Sale of 15 - Hotel Portfolio
• Raffles International Assumes Management of Nai Lert Park Bangkok
• Stonebridge Companies Transforms Ogden's Eccles Building to Hampton Inn & Suites; Third Moniker this Year
• Asian American Hotel Owners Association Panel to Discuss India's Branding Efforts to Attract International Visitors

December 30, 2003

• Formation of Partnerships Between City Governments and Hotel Operators Grows; 44 Cities Considering Convention Center Hotels
• Pittsburgh's New Convention Center has 28 Conventions Scheduled for 2004; Efforts Hampered Lack of "Headquarters" Hotel
• Four Key Executives at Best Western International Promoted
• Three Boutique Hotels Being Developed in Downtown Atlanta; Hotel Occupancy in Downtown Atlanta Running 60% through October
• Foreigners Arriving at US Air and Sea Ports Now Must be Fingerprinted and Photographed; One More Reason for International Travelers to Bypass the United States
• Highland Hospitality Corporation Acquire the 252-room Plaza San Antonio Marriott for $32.5 million
• USA Niagara Development Corporation Appoints Sentry Hospitality to Operate the Conference Center Niagara Falls
• Macro Capital Limited Appoints Fairmont to Manage Turnberry Isle Resort & Club
• Gerard P. Moser Appointed Executive Chef, The Gideon Putnam Hotel in Saratoga Springs, N.Y.
• Sima Patel Elected Chair of California Lodging Industry Association Board of Directors
• Guest Bathroom Marble Restoration and Public Area Marble, Metal and Wood Maintenance; Before and After Photos Using Stone-Sentinel™

December 29, 2003

• Gómez Performance Index (GPI) for Hotels and Third Party Web Sites; Expedia, Choice Hotels, Marriott and Hotels.com Set Themselves Apart
• The International Hotel/Motel & Restaurant Show® Reduces Exhibitor Days to Three; John Russell Named Chairman of the Board of Directors of the 2004 IH/M&RS
• The Condo-hotel Model Catching on In Chicago
• Optimizing New Employee Performance And Productivity or Getting New-Hires Up To Speed Quickly / Michael Hampton
• The Seneca Nation Developing a 26-story, $140 million Casino Resort Hotel in Niagara Falls, New York
• Las Vegas Hilton Sold to Colony Capital; Intends to Enhance and Reposition the 3,174 room Property
• California Ranks Number One in Spending by Domestic Travelers, Florida Number One in Spending by International Travelers
• Benchmark Set to Open The Hotel ICON, $35-million Reinvention of Houston's Former Union National Bank Building; Includes a Jean-Georges Vongerichten Restaurant
• Dallas Real Estate Developer Jackson-Shaw Building $100 million Las Vegas Renaissance Hotel; With 548 rooms Will be the Largest Non-casino Hotel in Nevada
• Developer FaulknerUSA Incorporated Latest Advances in Design and Construction for 800 room HIlton Austin
• Emergency Management, Safety and Security Cannot be Relegated Only to a Few, but Require Comprehensive Organizational Involvement
• Prospera Companies Acquires 138 room Ramada Inn Hotel, Greenville, Texas; Will Rebrand to a Days Inn Franchise

December 22, 2003

• Branding Experts Claim Hilton Hotels Founder Conrad Hilton's Great-Granddaughter Brings Publicity Money Can't Buy
• Senior Hotel Executives Are Scratching Their Heads Over an Annual Dilemma: What, if Any, Adjustments Should They Make to Next Year’s Payroll? / HOTEL Asia Pacific
• Newly Formed REIT, Highland Hospitality Corporation, Acquires First Three Properties for $71 million
• Senate Hospitality of Nashville Considering a $30 Million Westin Hotel near new FedExForum in Memphis
• Unusual Ways to Extract a Greater Share of Business from Web Marketing / Neil Salerno
• Jack Schmidt Appointed Chief Marketing Officer for Benchmark Hospitality
• Magna Hospitality Group Selects StayOnline; Wireless Provider to Start with Half of Magna Properties

December 19, 2003

• Pegasus acquires Unirez: VIP buys Lexington. Will the consolidation amongst reservation companies continue? What happens after an acquisition? Listen to the Hotel Online One-on-One interview this week with Kelly Blake, President and CEO of VIP International Corporation who discusses what happens after an acquisition and where the industry might be headed
• #1 Hotel Investor Christmas Gift:  Real-Time Property Performance Data / O.H. Hospitality Secures New Investors for 2004 Expansion Plans; Timely, Accurate Financial Data Creates Foundation for New Builds
• What Innkeepers Want Every Christmas? Fill Those Empty Rooms / David M. Brudney
• Global Update: Who’s Where and Doing / December 2003
• MeriStar Hospitality Completes Sale of Seven Hotels for Aggregate $31.5 Million; Year to date, 14 Hotels for Total Proceeds of $122.4 million
• Consumers Highly Inclined To Purchase Vacation Packages Online, But Frustrated With Lack of Flexibility in Planning
• Travel Industry Association of America’s Forecasting Americans Will Take 213.4 million Person-trips this Winter; Increase of 2.3% Over 2002-2003 Winter
• Bed-and-Breakfast and Country Inns Suffer Less than Hotels / Robert Mandelbaum
• Recovery for the Long-beleagured U.S. Hotel Industry; Top Ten Markets for Full-service Hotels, in Terms of RevPAR Growth / HRG and TRW
• The Béltico Group and Interstate Hotels & Resorts Opens Praia D’El Rey Marriott Golf & Beach Resort in Portugal
• Hyatt Development Corp. Wants to Give Up Hotel Site on South Boston Waterfront
• Sonnenblick-Eichner Company Arranges $22 Million of Permanent Financing for the Maui Coast Hotel, Maui, Hawaii
• John Bell Assumes Presidency of the International Hotel & Restaurant Association
• TravelCLICK's RateVIEW Endorsed by InterContinental Hotels Group's Asia-Pacific Properties
• Outrigger Hotels & Resorts Opens the Boutique-style Outrigger Queenstown at the Beacon; Ken Harris Appointed GM
• Larkspur Hotels, LLC Acquires the 115 room Toll House Hotel, Los Gatos, California
• Ceri Ittensohn Appointed Vice President Human Resources, Asia Pacific, InterContinental Hotels Group
• Kathy Hollenhorst to Lead New Unit at Carlson, the Development of Customer Relationship and Data Strategies
• Steven Boswell Appointed  Director of Sales and Marketing, The Portofino Hotel & Yacht Club, Redondo Beach, California
• Carlson Hospitality Worldwide Reservations Services Completes Connectivity with Sabre, Galileo, and Amadeus
• For sale - Bahamas hotel/marina/restaurant. 68-seat restaurant, 6-unit hotel, manager’s residence, pools, 13 boat slips. Asking $2,990,000

December 17, 2003

• Suburban Franchise Systems Selects NORTHWIND to Install Maestro ASP Front Office in 65 Suburban Extended Stay Hotels
• Hilton and Hyatt Lose Bid to Claim Agricultural Exemptions on International Drive, Orlando Hotel Land
• Vail Resorts' Statement on Jury Verdict in Snake River Lodge & Spa Litigation
• Six Strategies to Maximize Hotel Revenue Through High-speed Internet Access
• HBA/Hirsch Bedner Associates Premieres Cutting-edge Technology and Unparalleled Design at New Mandarin Oriental, New York
• The $48 million, 407-room Marriott-Grande Dunes Plans to be Myrtle Beach's Second Four-diamond Hotel
• UniFocus Names Patrick Glennon Chief Technology Officer; Technology Driven Products Lead The Way for Double-Digit Growth in 2003
• Accor Opens First All-Suite Resort Hotel in Beijing, Novotel Oasis Beijing

December 16, 2003

• Taking Over a Hotel Is an Art If Orchestrated Properly, Or It Could Be a Disaster / Bill Huigens
• A Six-year Loss of 1.23 million Skiers Threatens Colorado's Signature Industry
• Mandarin Oriental Hotel Developers Turn Down $15 million Loan from Department of HUD for $230 million Hotel and Condo Project in Boston
• The 67-year-old Camelback Inn Resort & Spa in Scottsdale Rebranded a JW Marriott Resort
• Designers Provide Tips on Historic Integrity and Ambiance; Designing for the Ages, National Trust Historic Hotels of America®
• Well-known Greek Hoteliers, the Sbokos Family, Aligning The Blue Palace Resort in Crete with Starwood's Luxury Collection Brand
• Highland Hospitality Corporation (HIH), a REIT, Expects IPO Proceeds of $342.3 million; Organized to Take Advantage of Lodging Investment Opportunities
• Cendant's Nine Hotel Brands Report Holiday Bookings Up 11%; Attributes Much of the Gain to Web Sites Activiity
• Intrawest Breaks Ground on The Appalachian; Will Elevate New Jersey Ski Slope from a Day Trip Locale to a Destination Resort
• CNL Hospitality Properties, Inc. Acquires Wyndham Montreal, Re-flags Property as Hyatt Regency
• Legacy Property Group Acquires the 80-year-old Glenn Building in Downtown Atlanta; Plans 120 room Hotel
• The Hotel Group:  “The Time is Right for Acquisitions"
• Hostmark Hospitality Group Selects Hotel Site ToolkitTM and Starts by Launching the Edgy, New Amalfi Hotel Chicago
• EventHero Provides 17 CVBs With Online Tool For Selling Packages
• Kohler Co. Selects Springer-Miller Systems
• Two New Management Contracts Awarded to Accor for Hotels in Pattaya
• Park Inn by Rezidor SAS Opens Three Hotels in Scandinavia; Two Conversions from the Radisson Brand
• Jeff Homad Appointed Director of Sales and Marketing for the 190-room Daufuskie Island Resort
• Jim Burba Named President of Horwath Hospitality Investment Advisors
• For Sale - Sleep Inn located 3 miles from KCI Airport in Kansas City, Mo.  107-rooms, interior corridors, six years old, excellent visibility

December 15, 2003

• After Ten Years of Successful Four Seasons Management, Regent Properties Become Four Seasons Hotel Bangkok and Four Seasons Resort Chiang Mai
• Why Indian Hotelier Jagsish Rai Sood Chose to Partner with Shangri-La to Operate His Latest Property in New Delhi 
• City of Chicago Sues Congress Plaza Hotel; Building Department Finds 68 Violations
• San Jose City Council Awards 10-year Contract to Dolce International to Operate the 214 room Hayes Mansion
• Wide-ranging Redevelopment Plans of the Famed Concord Hotel Property in the Catskill Mountains Taking New Course
• Democratic Convention Hotel Assignments; No One Staying at the Ritz, Montana Delegation Opts for College Dormitory
• Disney World opens the 2,880 room Pop Century Resort; Disney Orlando Hotel Portfolio Grows 10% to more than 25,000 rooms
• Always a Rate War Going On; Average Room Rates for Toledo Area Hotels Up Just $4 over the Last Five years to $61
• Princess Tours Spending $26 Million to Expand Two Lodges near Denali National Park
• John Emery Named Chief Executive Officer of The Great Lakes Companies; Owner, Operator of Destination Resorts Under the Great Wolf Lodge Brand Name 
• Raffles International Hotels in Singapore Award Contract to HMC
• Ocean Properties, Guest-Tek Partner to Deliver High-speed Internet Access to Hotels
• Top Talent Flocks to EZ Yield 
• Radiant Systems, Inc. to Acquire Aloha Technologies for Approximately $45 million
• Visual One to Install Property Management, Spa, and Condominium Accounting Software at Kalahari Resort
• The Plasencia Group Advises on the Sale of Interest in the Don Cesar Beach Resort
• LaSalle Hotel Properties Completes $65 Million Secured Debt Financing; Five-Year, 5.25 percent 
• Fixed-Rate Loan Secured by San Diego Paradise Point Resort
• The Carneros Inn Opens in Napa Valley's Winegrowing District
• Lodgian Sells West Palm Beach Office Building, Retains Ownership of Connecting Crowne Plaza Hotel

December 12, 2003

• Exclusive Resorts and Private Retreats Fight Over Stolen Ideas, Poached Clients
• Pour. Sniff. Swirl. Sip. Spit. Just 56 Master Sommeliers in the United States
• Nevada's 350 Casinos Won $819.5 million in October 2003, Up 1.5% from 2002; Northern Nevada Improves
• The Hotel Richelieu Rebranded  La Quinta Inn & Suites San Francisco
• After Six Years in Development, Developers Michael and Thomas Forman Project a Spring 2004 Opening for Elk Mountain Resort in Colorado
• Hostmark Hospitality Group Preparing to Open Flagship Amalfi Hotel Brand in Chicago 
• A Year after Opening the Hotel ZaZa, Owner Charlie Givens Adding 36 Condominium Units to the Dallas Hotel
• Stuart Dean Maintains Architectural Finishes of Any Type of Stone, Marble, Metal or Wood Nationwide
• TravelHero.com's ResHero Users See Room Nights Jump Over 400% / ResHero FAQ's
• Five Years after Offering Free Wired High-speed Internet Access in All Guest Rooms, Wingate Inns 
• Plans to Complement that Service with Free Wireless Internet Access in All Guest Rooms
• Richard Miller is Promoted to Executive Vice President, World Travel & Tourism Council

December 11, 2003

• Exclusive Resorts Files Cyber-Squatting Suit Against Rival Private Retreats
• Asia Hotel Investments Awarded S$10 by Singapore Court for Damages in Contract Dispute with Starwood
• Buffalo's Adam's Mark Hotel to Hold Organizing Vote for 200 Workers
• American Gaming Association Raises the Bar with First-ever Industry Wide Code of Conduct for Responsible Gaming
• Donald Trump Expected to Take Over the Fledgling Club Regent Time-share Project in Fort Lauderdale
• Vail Resorts Inc. Reports a First Quarter Loss of $25.4 million; Expects a Profit of $2 to $10 million by Year End
• Jose Carrasco Appointed Managing Director of Sol Meliá's 500-room Paradisus Puerto Rico; Additional 
• Executive Appointments
• The Dow Hotel Company Acquires Crowne Plaza Lake Oswego in Suburban Portland
• Xanterra First Hospitality Company in the U.S. Granted the "Chain of Custody" Certification for Wild Alaska Salmon from the Marine Stewardship Council
• Wisconsin's Historic Lake Lawn Resort Launches Multi-million dollar Improvement Project
• As 2003 Comes to a Close, StayOnline Hits 23,000 Rooms in 203 Hotels; "We were all wireless before wireless was cool”
• Shift4’s E-Payment Solution Expands to Include Canadian PIN Pad Debit; New Offering Leads to New Clients Niagara Parks Commission
• André P. Gerondeau, Sol Meliá Hotels & Resorts EVP for Central and North America, Named “Corporate Hotel Director for 2003” by the Mexican Association of Hotels
• Kimberley Johnston Named Director of Sales, Conference Services and Banquets for Sea Trail Plantation

December 10, 2003

• Turning Problems into Opportunities: Guest Response Systems Provide the Data Needed to Eliminate Defects, Improve Processes and Increase Guest Satisfaction
• Study: Room Rates 6.5% Higher For Reservations Booked From Hotel Sites - VIP International Launches Website Services to Drive Traffic to Property Sites
• Hospitality Properties Trust Contracts with Prime Hospitality Corp. to Operate 36 Hotels Under One 
• Management Contract; 24 AmeriSuites Remain AmeriSuites and 12 Former Wyndham Hotels will Be 
• Branded Prime Hotels
• Wisconsin Developers Building $48 million Great Wolf Lodge and Water Park Resort in Lightfoot, Virginia
• Three Hotel Development Teams Submit Plans to City of Raleigh for Convention Center Hotel
• The Country Inn Hotel & Convention Center Planning 25,000-square-foot Water Park; Will Be Largest In Milwaukee Area
• True North Hotel Group Developing Two Unique Marriott Branded Hotels in Massachusetts and New York
• Carol Verret Consulting and Training December WebCast "Stalking the Government Market"
• HMC Gives Hoteliers a Sneak Peek at New CRM Software Release
• The Results Are In...Signature Shares Outcome of Customer Satisfaction Survey
• TravelHero.com's Elite Partner Program Boosts Bookings
• Pet Friendly BringYourPet.com Continues To Create Incremental Revenues for Hotels
• Bob Schrader, former Four Seasons and Ritz Carlton Executive, Named Chief Operating Officer for 
• Private Retreats by Abercrombie & Kents
• The Grove Park Inn Resort & Spa Presented the 2003 G. Lynn Nisbet Award for Significant Contributions to the North Carolina Tourism Industry

December 9, 2003

• Arizona Attorney General's Office Looking into Suspicious Holiday Inn Newspaper Ad Promoting Special Rates
• The Sanctuary on Kiawah Island Making Moves for Five Stars Months Before Opening; the $125 million Resort Concentrating On its Human Assets
• No More Whining About Third-Party Suppliers; You Control Your Own Fate On The Net
• Hotels.com Booked Approximately 8 million Room Nights in 2003; Top Ten Destinations for 2003
• Horseshoe Bay Resort Marriott Hotel and Conference Center, Marriott’s first Resort Hotel in Texas, On Schedule for October 2004 Opening
• Washington, D.C Hotelier, Nayan Patel, Named Chairman of the Best Western Board of Directors
• Antigua's Rob Sherman Takes Over Leadership Of Caribbean Hotel Foundation; To Expand Scholarship Program
• Graphis International Creates Artful, Distinctive Graphics in This Year’s Most Anticipated Hotels
• Radisson SAS Signs Deal for Destination Golf/Spa Resort in Ireland
• Top Executives at Leading Hospitality Companies, Intermediaries and Search Engines Participating in HSMAI Hotel Internet Marketing Strategy Conference
• Small Luxury Hotels of the World Forecasting $55 million dollars in Global Reservations for 2003; Within 10% of the pre-9/11 High of $60 million
• IFA Hotels & Resorts Project on the Palm-Jumeirah, Man-made Islands Off the Coast of Dubai, Affiliates with RCI
• Dutch Hotel Owners Converting Two Properties to the Golden Tulip Hotels, Inns & Resorts Franchise Brand

December 8, 2003

• Hotel Development Cost Survey 2003 / Elaine Sahlins, HVS International
• The World's Biggest Hotel Chains Planning Major Expansion in Asia; China Hotel Industry is the Certain Winner / HOTEL Asia Pacific
• Family Seeks millions for Death and Injuries Caused by Carbon Monoxide Poisoning at Vail Resort's Snake River Lodge & Spa in Teton Village
• Following Guest Incidents, Vail Resorts and La Quinta Corp. Equipping Properties with Carbon Monoxide Detectors
• HUD's Community Development Block Grant Loan Guarantee Program Benefits Boston Luxury Hotels
• Computer Entrepreneur Beny Alagem to Acquire Beverly Hilton from Merv Griffin
• Le Meridien Hotels Pursues Seamless Rebranding for Kuwait Properties
• Intrawest Plans 222-suite Condominium-hotel, The Westin Trillium House, at Blue Mountain, Ontario
• Starwood's Opens First Vacation Ownership Property in Hawaii, The Westin Ka'anapali Ocean Resort Villas
• Visual One Signs Partnership Agreement with Rocksoft In Ireland
• Telkonet Gains Hospitality Market Traction; Hotels In 30 States Under Contract To Install Telkonet's High-Speed Internet System
• Dale Lockett, San Antonio CVB Assistant Executive Director, Named President and CEO of Albuquerque CVB

December 5, 2003 

• Merchant Model or Web Booking Engine? Turning over unsold inventory to third-party distributors is an option, but it may not be the only or best solution for hotels that want to maintain control of rates and inventory and improve yield
• Landmark Circular Hotel in Memphis Receiving $12 million Renovation and Fifth Re-branding
• Sycuan Band of Kumeyaay Indians Acquires the Historic U.S. Grant Hotel from Wyndham International; Names American Properties Management Corp. Operator
• Emerging Technologies Redefining the Hospitality and Tourism Business; HSMAI Executive THINK Sees Technology Helping to Spur Travel
• Latest HRG Survey Predicts Occupancy Upswing by Year-end 2003, Continuing in 2004; Full-Service Hotels Lead the Way, Limited-Service Follow More Slowly
• Tipped Employees Still Miss the Halcyon Days of the Late 1990s; Competent Service the No. 1 Predictor of What a Gratuity Will Be 
• Broward County Hospitality Industry Recognizes Line Employees for Dedication to Good Service; 13 Winners of Service Courtesy Award 
• The Royal Bank of Scotland Names Marriott International Operator of the Grosvenor House in London and the Shelbourne Hotel in Dublin
• Loews Hotels Now Operating The Don CeSar Beach Resort & Spa Under a Long-term Management Contract
• Fastbooking Facilitates Friendly, One-Page Booking In 22 Languages
• Fred S. Kummer, III & ASE Hospitality, LLC Complete First Install 
• Amherst Holiday Inn Goes Wireless with EscapeWire Solutions
• TeleAdapt Extends its Range of Internet Access Points – the Pull-Through Access Point Joins the DeskHub® Line
• Following a Renovation of A$25 million, the Radisson Plaza Hotel at the Pier, Cairns Will be Re-positioned and Re-branded as the Shangri-La Hotel 
• Marriott Named as Operator of New 250-room Golf Destination Resort on Island of Fiji 
• Gustavo Ungría Appointed Director of Food and Beverage for the Sol Melia Hotel Chain; Aims to Strengthen the Food and Beverage Area of the Hotel Business
• San Jose Marriott seeking an Assistant Controller. A bachelors degree in Accounting/Finance preferred. A minimum of 2 years hotel accounting experience is required

December 3, 2003 

• Merv Griffin May Have Buyer for Flagship Beverly Hilton Hotel; Purchase Price Expected to be about $130 million, $220,000 per room
• Golf Industry Set to ‘Tee Up’ in Central & Eastern Europe; Currently Fifteen Golf Courses Under Construction / KPMG
• Are Guests Willing to Bypass the Personal Touch at the Front Desk in Favor of Kiosks; Several Hotel Chains Running Tests to See
• National Labor Relations Board Issues Complaint Against Hilton Hartford Management For Bad Faith Bargaining with Hotel Workers
• Vail Resorts Offers Stock Options to Top 100 Executives, Despite Annual Loss
• City of Fort Worth Begins Formal Negotiations with Two Companies, Austin Commercial and Omni Hotels, to Develop Luxury 500+ room Convention Center Hotel
• Tax Lien Slapped on Binion's Horseshoe Casino in Downtown Las Vegas; $5 million in Past Due Payroll Taxes
• Conceived and Developed by Accor, the First Purpose-built Hostel Opens in Wellington, New Zealand - base backpackers Wellington
• Bali Resorts See First Gain in Tourist Arrivals in 12 Months; Island’s Hotels Spend millions to Refurbish
• Bunaken National Marine Park in North Sulawesi, Indonesia Voted the Global Winner of 2003 British Airways Tourism for Tomorrow Awards 
• Skagit Valley Casino Resort Selects IAD's Materials Management System 
• Interactive Sites Produces Results for The New York Palace Hotel Web Site
• High Speed Hotel Directory Adds Canadian Hotels With Broadband Service
• The Raffles Hotel Group Rebrands Merchant Court Hotel in Sydney as Swissôtel Sydney
• Country Inns & Suites By Carlson® Opens Hotels in Georgia, Texas
• Trinaf Hotels Rebrands the Holiday Inn & Conference Center in Everett, Washington to Quality Inn Hotel 

December 2, 2003

• Rich Content Such as Internet Videos, Virtual Tours and Flash Presentations Significantly Impact the Buying Decision of Consumers Researching and Booking Hotels Online 
• #1 Owner Group Priority: Performance Management for Investors; The Melrose Hotel Company Studies New Process to Hospitality That Includes Goal Setting, Goal Tracking, and Data Analysis 
• The High Court of Singapore Finds Starwood Guilty of Breach of Contract with Asia Hotel Investments 
• Privately Held Omni Hotels Has Invested $800 million in New Construction and Renovations Since 1996
• The Indiana Convention Center Expanded by 100,000 sq ft in 2000; Time to Add Another 200,000 sq ft 
• Embrace Design Drivers; Challenges Breed Creativity / Drawing Conclusions 
• The Salem Waterfront Hotel & Suites Will be First Addition to the Salem, Massachusetts Hotel Supply in Fifty Years 
• Hersha Hospitality Trust Acquires Ownership Interest in Hilton Garden Inn, Glastonbury, Connecticut; First Acquisition with Proceeds from $83 million Secondary Public Offering 
• Biloxi Best, LLC, Invests $5 million to Rebrand the Former Quality Hotel to The Holiday Inn - Biloxi 
• The Spa At The Hotel Hershey, Opened Three Years Ago, Will Expand to Double Its Size 
• Interstate Hotels & Resorts, Inc. Promotes Mark Purcell and Melissa Thompson to Vice President

• Reliable, Fast, Secure, No Transaction Fees – Ramesys Offers Hosting Service for Both Their  Independent Hotel and Chain Customers
• Linking Condos to Hotels Can Take a Marginal Hotel Project and Make it Feasible
• Motivating And Retaining Employees / Michael Hampton, Ed.D. CHE
• Affiliate of Tarsadia Hotels Planning $100 million Development in San Diego’s Gaslamp Quarter, Includes a 250-room Hard Rock Hotel
• Lou Weckstein Named the 2003 “Industry Leader of the Year” by The School of Hospitality Business at Michigan State University
• Thailand's Minor Group Developing Resorts in Samui and Chiang Rai; Will Seek Four Seasons Brand
• $285 million Hilton Americas-Houston Designed to Be a Notch Above the Rest; May Make Houston More of Convention Destination
• Moscow Hotels Post Double-digit RevPAR Growth year-to-date 2003 Wynn Las Vegas and The Venetian II Challenging the Industry for Uppercrust Convention Business Guest Bathroom Marble Restoration and Public Area Marble, Metal and Wood Maintenance; Before and After Photos Using Stone-Sentinel™ 
• Hilton Grand Vacations Company Promotes Five Execs to Senior Vice President Positions 
• Expotel Hospitality Services, L.L.C. Names Rick Turner, Corporate Director, Revenue Management 
• Marko Kristian Lietsa Named Executive Chef at Le Meridien Kuwait 

1. If You Could Stay at any Hotel Chain of Your Choice, Which One Would You Pick?
2. Chicago Jury Awards Motel 6 Guests $372,000 in Punitive Damages for Bedbug Bites; Accor Economy Lodging Reviewing the Decision
3. It’s Time To Take Back Control Of Rates & Rooms - But Is The Enemy...Us? /  Neil Salerno
4. Starwood Hotels Names Robert F. Cotter President and Chief Operating Officer
5. Actor Robert De Niro's Luxury Hotel in Tribeca Neighborhood of NYC Obtains $38.9 million in Tax-free Liberty Bonds
6. Travelers Plan to Spend More on Vacations in 2004, but Not on Business Travel; Five Star Resort Vacations are Selling Well
7. Tired of Fighting Fires? Proactive Hotel Managers Implement Guest CallCenters to Deliver Outstanding Service, Save Thousands of Dollars
8. Understanding the Power of CRM /  Neil Holm
9. Global Update: Who’s Where and Doing What / November 2003
10. Investors Seeking Opportunistic Hotel Buys Are Likely to Come Up Empty Handed / Rick Swig
11. Patrick Imbardelli, InterContinental Hotel Group’s Managing Director for Asia Pacific, Is ‘Divorcing’ Owners Who Don’t Fit In with the Group’s Values
12. Small Luxury Hotels Adds 44 Hotels,  Rejects 150 Applications
13. Best Western Rolling Out Free to Guest High Speed Internet Access at 2,300 Hotels in the United States, Canada
14. Six “Maxi’s “ Guaranteed To Boost Hotel Sales / Neil Salerno

• Twenty Hotels Named Best of the Best at Best Western International's Annual Convention
• American Skiing Inc. Denies Recruiting Undocumented Housekeeping Workers at the Grand Summit Resort Hotel
• Some Convention Groups Relunctant to Move from Hynes Veterans Memorial Convention Center to the New $800 million Boston Convention & Exhibition Center 
• Seeing a Business Opportunity, Norwegian Cruise Line Offers to Use Ships as Floating Hotels During 2004 Republican National Convention in NYC 
• The Hong Leong Group Developing 299 room St. Regis Branded Hotel in Singapore 
• Driftwood Hospitality Management Adds the Clarion Collection Flag to the Historic Claridge Hotel on Collins Ave. in Miami Beach 
• Temecula's Pechanga Resort & Casino Expanding; Will Add 1,500 Jobs 

November 25, 2003

1. Chicago Jury Awards Motel 6 Guests $372,000 in Punitive Damages for Bedbug Bites; Accor Economy Lodging Reviewing the Decision 
2. South African Hotel Reservation Company Claims The Leading Hotels of the World Conducting Effort to Prevent Use of Their Domain Name leadinghotels.com
3. The Decline of New Hotel Construction is Giving Demand a Chance to Catch Up with the Supply of Hotel Rooms
4. Terri Haack, Managing Director at The Wild Dunes Resort, the Driving Force Behind Resort's Financial 
5. Turn Around
6. Texas Legislative Approval Sought for $300 million Casino Destination Resort on South Padre Island; Dean Torrence of the Jan & Dean Duo and Mike Love of the Beach Boys Among the Developers
7. Three Key Components of Crowne Plaza Hotels and Resorts Meeting Package Help Grow Group Meetings by 55% over 2002
8. The Renaissance Aruba Beach Resort & Casino Finalizing a $15 million dollar Renovation and Re-branding; Formerly Aruba Sonesta Beach Resort
9. Survey Confirms the Importance of Music in Hotels; Musical Atmosphere an Integral Part of Guest Satisfaction at Conrad Hotels
10. Hotelzon and Hotel Booking Solutions Join Forces
11. Interstate Hotels & Resorts, Inc. Names Hank Ciaffone President, International Operations and 
12. Development, and C.A. Anderson EVP, Development 
13. Choice Hotels to Receive $45 million from Sunburst Hospitality Note Prepayment
14. Lodgian Promotes Linda Philp to VP Chief Accounting Officer, Deborah Ethridge to VP, Finance and Investor Relations

November 24, 2003

• State of Arkansas Woos Visitors: Automates 4 Lodge Operations and 23 Parks With Single-System Strategy and Internet Booking –  Installs Maestro from NORTHWIND
• Donald Trump Joins Raffles Hotels in the Development of Canouan Island as a Luxury Destination 
• FaulknerUSA (Hilton) Swinerton Builders (Hyatt) and C.W. Clark (Crowne Plaza) Remain Active in Developing Hotel on City Owned Land in Escondido, California 
• Spurred by the Construction of the Connecticut Convention Center, Significant New Hotel Developments Occurring in Hartford
• Cockpit Hotels Appoints InterContinental Hotels Group to Manage the Novotel Hindley Adelaide and Re-brand As Holiday Inn
• Azar Incorporated Building a $1.2 million 9,800 sq ft Conference Facility to it’s Fort Wayne Marriott Hotel 
• Gwendolyn Perez, a Beau Rivage Employee, Named the Mississippi Hotel and Lodging Association's 2003 Outstanding Employee of the Year
• UniFocus’ Watson, R.M. ™ Labor Management Applications Selected by Park Place Entertainment
• Incite Response Introduces PressStart, First 100% Customized Online Direct Mail System