Top Articles

 
December  2003 
Top Read Articles
  1. Branding Experts Claim Hilton Hotels Founder Conrad Hilton's Great-Granddaughter Brings Publicity Money Can't Buy
  2. Arizona Attorney General's Office Looking into Suspicious Holiday Inn Newspaper Ad Promoting Special Rates
  3. Merchant Model or Web Booking Engine? Turning over unsold inventory to third-party distributors is an option, but it may not be the only or best solution for hotels that want to maintain control of rates and inventory and improve yield / Ed Brill
  4. Taking Over a Hotel Is an Art If Orchestrated Properly, Or It Could Be a Disaster Hotel Management Takeover / Bill Huigens
  5. Family Seeks millions for Death and Injuries Caused by Carbon Monoxide Poisoning at Vail Resort's Snake River Lodge & Spa in Teton Village
  6. Six Strategies to Maximize Hotel Revenue Through High-speed Internet Access SuiteSpeed Internet Solutions Provide Hotels with the Ability to Control and Grow Revenue
  7. No More Whining About Third-Party Suppliers; You Control Your Own Fate On The Net / Neil Salerno
  8. Hotel Development Cost Survey 2003 / Elaine Sahlins
  9. Exclusive Resorts and Private Retreats Fight Over Stolen Ideas, Poached Clients
  10. Kalahari Resort Opens Nation's Largest Indoor Water Park; High Stakes Game of Who Can Build the Biggest
  11. Motivating And Retaining Employees / Michael Hampton
  12. Rich Content Such as Internet Videos, Virtual Tours and Flash Presentations Significantly Impact the Buying Decision of Consumers Researching and Booking Hotels Online
  13. Hotels.com Booked Approximately 8 million Room Nights in 2003; Top Ten Destinations for 2003
  14. Turning Problems into Opportunities: Guest Response Systems Provide the Data Needed to Eliminate Defects, Improve Processes and Increase Guest Satisfaction / Mike Benjamin
November  2003 
Top Read Articles
  1. If You Could Stay at any Hotel Chain of Your Choice, Which One Would You Pick?
  2. Chicago Jury Awards Motel 6 Guests $372,000 in Punitive Damages for Bedbug Bites; Accor Economy Lodging Reviewing the Decision
  3. It�s Time To Take Back Control Of Rates & Rooms - But Is The Enemy...Us? /  Neil Salerno
  4. Starwood Hotels Names Robert F. Cotter President and Chief Operating Officer
  5. Actor Robert De Niro's Luxury Hotel in Tribeca Neighborhood of NYC Obtains $38.9 million in Tax-free Liberty Bonds
  6. Travelers Plan to Spend More on Vacations in 2004, but Not on Business Travel; Five Star Resort Vacations are Selling Well
  7. Tired of Fighting Fires? Proactive Hotel Managers Implement Guest CallCenters to Deliver Outstanding Service, Save Thousands of Dollars
  8. Understanding the Power of CRM /  Neil Holm
  9. Global Update: Who�s Where and Doing What / November 2003
  10. Investors Seeking Opportunistic Hotel Buys Are Likely to Come Up Empty Handed / Rick Swig
  11. Patrick Imbardelli, InterContinental Hotel Group�s Managing Director for Asia Pacific, Is �Divorcing� Owners Who Don�t Fit In with the Group�s Values
  12. Small Luxury Hotels Adds 44 Hotels,  Rejects 150 Applications
  13. Best Western Rolling Out Free to Guest High Speed Internet Access at 2,300 Hotels in the United States, Canada
  14. Six �Maxi�s � Guaranteed To Boost Hotel Sales / Neil Salerno
October 2003 
Top Read Articles
  1. The Mobil Travel Guide 2004 Mobil Five-Star Awards; 30 Hotels, 13 Restaurants; Also 138 Hotels and 167 Restaurants Win Four-Star Award
  2. Barry Sternlicht, Starwood CEO, Plans to Step Down; He Integrated a Disparate Collection of Hotel Assets into a Global Powerhouse
  3. Has the Business Traveler Been Irrevocably Changed?
  4. 5 Questions to Ask Online Distributors / Michelle Peluso
  5. Mobil Travel Guide Hammers Arizona Resorts; Nine Hotels Fall Out of Four Star Category
  6. Keeping Valuable Hotel Employees and Improving Staff Tenure / Tory Parks
  7. Leadership - General Managers Managing the Sales Process / Carol Verret
  8. Evaluating Internet Distributors; How Can Hoteliers Best Leverage Third Party Distributors?
  9. An Investment Driven Breakeven Analysis for Hotels; The Investment Driven (ID) RevPAR and GOPPAR / Elie Younes and Russell Kett
  10. Brit Millionaire, Guy Hands, Launching Boutique Hotel Chain - "Hand Picked Hotels"
  11. Wage and Hour Lawsuits and Audits Continue to Sweep the Hospitality Industry / JMBM
  12. Is Using Existing Electrical Wiring the Easiest Way to High-speed Internet in the Guest Room? One-on-One Audio Interview with David Powell
  13. Hotel Common Sense � Some Careful Digging Will Help Uncover Lots of Profit / John J. Hogan


September 2003 
Top Read Articles

  1. Enough Red Ink; Hyatt Orlando Suddenly Closes and Four Points Sheraton, Orlando to Close Soon
  2. Diners Ordering The Fried Banana Dessert Must Sign a Waiver Promising Not to File an Obesity-related Lawsuit
  3. Increasing Hotel Internet Sales Is Not Rocket Science... And It Doesn�t Have To Be Costly Either
  4. Oklahoma Hotel Employee Denied Promotion Wins $75,000 Age Discrimination Complaint; GM Overheard Saying "Too Old and Grumpy"
  5. InterContinental Hotels Plans 16 Luxury Hotels in Key U.S. Cities
  6. Building a Destination Web Strategy in Hospitality
  7. On-Line Marketing Strategies; Think Horizontally
  8. Front Desk Clerk Shot Dead During Robbery at Troy, Michigan Holiday Inn
  9. Barry Sternlicht's Bedding Revolution Continues; Sheraton Hotel Owners Investing More Than $75 Million in New Beds
  10. Hotel Sector Remains in the Game Despite Reaching Strike Three


August 2003
Top Read Articles

  1. GSA Updates Domestic Per Diem Rates Complete Report by Market Destination
  2. New York City Health Department Targets Roccos; Restaurant Featured on NBC's Reality TV Show
  3. Marriott Issues Release Concerning Incident at the JW Marriott in Jakarta, Indonesia
  4. The Adam's Mark Hotel Chain Puts 10 of its 22 Hotels Up for Sale
  5. The 50 Most Requested Destinations for the Labor Day Weekend; Priceline.com Survey
  6. Cedar Lodge To Pay $1 Million to Settle Wrongful Death Suit; Negligent in Protecting Guests Murdered in Hotel Room
  7. The Bottled Water Phenomenon; An Easy Sale, But Is it an Abusive Sale
  8. How Often Have You Heard, �I could have gotten a better rate but the client saw our rates on the Internet�? It�s Time To Get Back To Selling Location, Facilities, and Services /  Neil L. Salerno
  9. Direct Sales - What to Expect from Your Hotel Sales People and How to Get Results / Brenda Fields
  10. Hoteliers Must Do a Better Job of Managing the Internet Distribution Channels for Their Hotel Rooms
  11. Ian Schrager Files Bankruptcy Protection for Clift Hotel in San Francisco; No Reprieve on Hotel's $57 million Debt
  12. It�s BUDGET Time Again � Prepared Using Spreadsheets - AGAIN!!! /  Jose Acosta


July 2003
Top Read Articles

  1. Hotels Struggle to Take Back Control of Prices and Inventory from Third Party Web Sites
  2. Is the WiFi Craze Another Bubble Waiting to Burst?; Will Hotels Justify the Cost of Free WiFi Access?
  3. The U.S. Lodging Industry; Post-Recession, Post-Catastrophic Event, Post-War, Post-SARS First Quarter Results / PKF
  4. The Hotel Industry Should Stop Treating the Channels of Distribution as Their Enemy / William D. Peters
  5. Lowest Price Guarantees in Hospitality; Age Old Wisdom to Beat the Intermediaries at Their Own Game! / Max Starkov and Jason Price
  6. How To Increase Front Desk Sales & Customer Service Skills
  7. Le Méridien Hotels & Resorts Issues Statement Regarding Le Méridien Dallas
  8. Marriott Will Offer Free Guest Room High Speed Internet Access in Five Brands, 1,700 Hotels
  9. Wyndham and Others Use Niche Marketing to Offset Travel Downturn
  10. Meridien Evicted from Dallas Hotel; LaSalle Hotel Properties Rebrands Hotel as Westin City Center Dallas; Starwood Hotels & Resorts Selected As Manager
  11. Challenging Times Require Hospitality Leaders On The Front Lines /  Michael Hampton
  12. PKF Consulting Survey Indicates Continued High Risks of Hotel Investing;  Northern California Monthly Trends - Five Months Ended May, 2003 / PKF


June 2003
Top Read Articles

  1. IDeaS Revenue Management Rolls Out e-yield 4.0; Delivers Industry Platform for Functionality and Increased Revenue
  2. Brand Erosion, or How Not to Market Your Hotel on the Web; Critical Online Distribution Issues Revisited a Year Later / Max Starkov
  3. Your Magnificent Selling Machine; Would you Prefer Your Hotel to Get: the Web Hit or the Phone Call? / Robert Camastro
  4. Hotel Owner/Operators Disclose Secrets of Web Booking Success
  5. Two 34 Year Old Internet Millionaires Acquiring Golden Nugget Hotel-Casinos in Downtown Las Vegas and Laughlin for Approximately $215 million
  6. Too Much Technology May Be Putting Your Hotel Out of Business
  7. To Be Raffled - the Kimberley Hotel on the Scottish Coast; $2 Million Hotel Selling for $11 per Chance
  8. Compensation Trends in Trying Times / Keith Kefgen
  9. Motivating And Retaining Employees When Times Are Tough / Michael Hampton
  10. Jonathan Tisch Going "Down the Ladder" Serving as Banquet Waiter, Line Cook, Room Attendant, Bellboy
  11. Midscale Operators Develop Sales Strategies To Pursue Declining Corporate Market

 
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