�Like our wired solution, GlobalSuite Wireless enables hoteliers to choose exactly how they want to offer high-speed Internet access � complimentary or for a charge. Hoteliers also retain 100% of the revenue if they choose to charge for access,� says Guest-Tek Product Manager Andrea Jung. 

Customized security options are another key differentiator of GlobalSuite Wireless. Hoteliers can choose from offering their guests public network access, private network access, or a combination of the two depending on their guests� needs. Public network access enables guests to connect in seconds, with security provided through their own VPNs. Private network access offers built-in security by requiring guests to authenticate against a security server before logging in. Both options are plug-and-play, allowing guests to connect within seconds.

Guest-Tek�s solution has been a huge success for Hyatt Fair Lakes in Fairfax, Virginia. The property has been offering GlobalSuite Wireless in approximately 25% of its guest rooms, as well as in the hotel lobby, since April 28, 2003. �We needed to meet the expectations of our guests and stay on top of our competition, and with GlobalSuite Wireless, we�ve been able to do exactly that,� says Gail Smith-Howard, General Manager of Hyatt Fair Lakes. Smith-Howard adds that guest response to the service has been tremendous. �Our guests keep coming back and asking for the service, which is the greatest return we could possibly ask for.�

According to Hyatt Fair Lakes Director of Engineering Hal Yawberg, Guest-Tek�s reputation for reliability and customer support, combined with its endorsement by Hyatt�s corporate office, were key factors behind the decision to choose the company. GlobalSuite Wireless�s flexible billing feature was also crucial. �We wanted to have complete control over both billing and revenue, and GlobalSuite Wireless offered us exactly that,� states Yawberg. The hotel charges $9.95 for 24 hours of service in guest rooms and the hotel lobby. Yawberg says the property is already considering expanding the service to additional rooms. 

Guest-Tek is showcasing GlobalSuite Wireless and emerging technologies at Booth 338 during HITEC. 

About Guest-Tek 
Guest-Tek delivers wireless and wired broadband visitor-based networking (VBN) solutions to businesses serving mobile users. Our products provide fast and easy plug-and-play Internet access to end users. Through our superior implementation and support services, our partners gain a sustainable competitive edge. With headquarters in Calgary and Chicago, Guest-Tek has been serving hospitality and related industries since 1996. For more information, visit our Web site at www.guest-tek.com. 

The City Center Marriott is retaining more corporate clients -and more repeat guests - from Guest-Tek �s high-speed Internet access

Sofitel North America and Guest-Tek Partner to Provide High-speed Internet Access at North American Hotels / Jan 2003