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to Provide High-speed Internet Access at North American Hotels |
cited as key factors in decision Chicago, IL � (Jan. 28, 2003) � Sofitel North America, the prestige brand of Accor, has selected Guest-Tek as the provider of choice for broadband Internet access at their 11 Sofitel North American properties, which include more than 3,700 guest and meeting rooms. Guest-Tek is a leader in delivering full-service, broadband networking solutions to hotels serving mobile users. �Business travelers who have used high-speed Internet know how valuable it is in helping them stay more productive on the road, and many have made it a deciding factor in where they stay,� stated Helen Lalitte, vice president marketing Sofitel North America. Lalitte adds that Sofitel North America was impressed by Guest-Tek�s wealth of experience in the industry and its record in delivering outstanding guest service. �Guests who have used GlobalSuite� high-speed Internet access have been delighted by its ease of use, and our hotels are generating repeat business from offering the service.� Lalitte points out that Sofitel San Francisco Bay has reported guest room usage rates of more than 13% in a single month, demonstrating the value guests place on the service. The property also offers GlobalSuite in its 24 meeting rooms. Guest-Tek VP of sales and marketing Doug Vickerson says Sofitel North America�s choice is an ideal fit for both. �Sofitel North America�s properties have a reputation for providing their guests with a superior customer experience, and Guest-Tek has a proven track record in providing guests with that same level of quality service.� Vickerson says Guest-Tek looks forward to expanding its client base with Sofitel North America and in ensuring Sofitel North America�s properties can maximize their investment by offering additional services over the broadband network in the years to come. About Guest-Tek
About Sofitel
Sofitel is the prestige brand of Accor hotels, with 160 properties that bring a unique French �art de vivre� to prime locations around the world. With 147,000 associates in 140 countries, Accor is the European leader and one of the world's largest groups in travel, tourism and corporate services, with two major international activities: - hotels: more than 3,800 hotels (425,000 rooms) in 90 countries, casinos, travel agencies, and restaurants; services to corporate clients and public institutions: each day, 13 million people in 31 countries use a broad range of services (food vouchers, people care and services, incentive, loyalty programs, events) engineered and managed by Accor. |
Karin Holmgren
Michele Lee/Meryl Pearlstein
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