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Columbia Hospitality Implements Enterprise Solution
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Columbia Hospitality Implements Enterprise Solution For Its Washington Mutual Leadership Center at Cedarbrook, Taps Northwind to Automate 18-Acre Property

Markham, ON - October 22, 2002 - Columbia Hospitality, Inc. (CHI) headquartered in Seattle, Washington, an expert in hospitality management and consulting services that operates many leading conference centers, inns and resorts in the Pacific Northwest has selected Northwind's Maestro enterprise management suite to automate its 110-room Washington Mutual Leadership Center at Cedarbrook, owned by Seattle based Washington Mutual Inc. 

Cedarbrook is nestled within 18-acres of wooded and natural land offering extensive meeting space and wonderful guestrooms.  With Sea-Tac International Airport only five minutes away, Cedarbrook is an exceptional conference and leadership center offering 30,000 square feet of meeting space.   The warm architectural elements combined with the modern meeting and guest rooms create an environment that is focused on the guest experience.  In addition to meeting, dining, and lodging accommodations, almost half of the Cedarbrook grounds are natural wetlands. Waterside walking paths and native wildlife add to Cedarbrook's inspirational ambience to create unforgettable events. Cedarbrook offers built-in T1 Internet connectivity, extensive in-house audiovisual services, its' own complete exercise room and an on-site culinary team to prepare custom menus and themed events.

"Northwind worked with Columbia Hospitality to provide a comprehensive solution to meet our needs at Cedarbrook.  Based on their technology and experience, we made the decision to use the Maestro capabilities to incorporate the Front Office, Sales & Catering, and ResEze online real-time Web reservations.  ResEze is helpful because it enables guests to access the property's availability and rates, and to create reservations online over a secure Internet connection," said Cedarbrook's general manager, Erik Ruud.  "Cedarbrook will also be using Maestro Yield Management to ensure that we are maximizing use of this beautiful property.  CHI's mission is to create incredible experiences, unique opportunities and phenomenal results for our guests, employees, and owners.  This is what sets us apart from other operators in the hospitality industry, and CHI is partnering with Northwind to achieve our goals."

About Columbia Hospitality
Columbia Hospitality, Inc. (CHI) is headquartered in Seattle and was formed in 1995 after company leaders consulted with the Port of Seattle for two years on a waterfront conference center project - Bell Harbor International Conference Center. Columbia Hospitality manages and represents a property portfolio that includes Bell Harbor International Conference Center, World Trade Center Seattle, Aljoya Conference Center at Laurelhurst, The Inn at Langley, Friday Harbor House, and The Resort at Deer Harbor and the Washington Mutual Leadership Center at Cedarbrook. 

For more information on Columbia Hospitality, consult their Web site at
www.columbiahospitality.com/ or contact: Richard Johnson, (206) 239-1809, or
email rjohnson@columbishospitality.com

About Northwind 
Based in Markham, Ontario, Canada, and incorporated in 1978, Northwind is a leading global supplier of software for hotel owners and operators who need to manage their enterprise in a real time environment for maximum operational control and profitability.  The company was first to market with an integrated Windows PMS and Sales and Catering solution. Northwind's web-enabled, enterprise property management system suite includes Maestro PMS, Maestro GDS+, Maestro Enterprise, and ResEze.  Maestro users include Barnsley Gardens Resort, Morrissey Hospitality Companies, The Red Lion Inn, and Sunswept Resorts.  Northwind products are installed in 13 countries and supported seven days per week, 24 hours a day by hospitality industry specialists.

For more information on Northwind's solutions, consult our Web site at
www.maestropms.com/ or contact: Eleonora Di Blasi, (905) 940-1923 ext. 229,
or email ediblasi@maestropms.com

Northwind will be exhibiting at several shows in November; we invite you to visit us at the following venues: International Hotel/Motel & Restaurant Show - booth 3186 (Tech. Innovation Center) on November 9-12 National Trust Historic Hotels of America Annual Meeting - November 6-8 in San Francisco, CA Best Western Product Showcase - booth 743 November 5-7 in Las Vegas, NV

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Contact

Audrey MacRae
Northwind Canada, Inc.
(905) 940-1923 x-246
audreymacrae@maestropms.com
http://www.maestropms.com

Also See Maestro Extends World Wide Growth with PMS and Enterprise Software / Aug 2002
The Plains Hotel Selects Maestro PMS to Enhance Personalized Guest Services / June 2002
Northwind Delivers Corporate Control of Rates, Yield Strategies with Maestro Enterprise Suite / June 2002
Maestro Adds The Sizzle To ResEze / June 2002 
Barnsley Gardens Charms the World Using Integrated Sales and Catering, PMS from Northwind / June 2002
Northwind - Forsys Maestro-SilverWare Collaboration Provides Unique Hotel - F&B Outlet Operating Efficiencies, Optimizes Guest Services and Customer Loyalty / May 2001 
Canadian Hotel Owner-Operator Drills Down into Maestro PMS from NORTHWIND to Pump Guests, Profits Into 26 Properties / April 2002 
Château Cartier Resort Boosts Annual ADR and Sales With Maestro PMS, Yield Management, Sales and Catering from NORTHWIND / March 2002 
Maestro at Northwind Off to a Good Note in 2002 / Jan 2002 
NORTHWIND Announces Two–Way GDS and Internet Travel Portal Integration through Newtrade Technologies Inc. / December 2001 
Pacific International Hotels’ selects Maestro Property Management System / Nov 2001 


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