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Yield Management system May 6, 2002 Dallas, Texas & Chicago, IL – TIV Operations Group, Inc. and Hyatt International Hotels & Resorts today announced a joint accord to offer TIV CompuCall™ Telephone Revenue Yield Management system to each of Hyatt International’s 82 diverse international properties, in 39 countries, over a 24 month improvement period.  Commenting
on the new agreement with Hyatt International, David Larsen, CEO, TIV stated,
“Hyatt is recognized as one of the most technologically advanced and superior
guest-service operators in the hospitality industry. We are delighted at
the prospect of working with Hyatt managers to deliver advanced telecommunications
management systems and solutions that meet and surpass the unique requirements
of their guests”.
Hyatt’s interest in TIV CompuCall™ for each of their international hotels is its ability to overcome the growing conflict between beneficial telecommunications services for guests, and preventing the loss of guest loyalty to any perceived overcharging. TIV CompuCall™ addresses the dilemma of diminishing telephone revenues in hotels and is uniquely designed to price the right call, for the right guest, at the right time to capture all appropriate telephone revenues. Since 1987 Dallas based TIV has evolved as the leader in telecom revenue generation and management worldwide. TIV has developed a system, a strategy, and a proven methodology for more than 850 hotels, utilizing their TIV CompuCall™ Telephone Revenue Yield Management system. TIV is found in all major hotel properties on 6 continents and in over 80 countries. TIV is located on the Internet at www.tiv.com.  There
are 204 Hyatt Hotels and Resorts around the world. Hyatt International
Corporation, through its subsidiaries, operates 60 hotels and 22 resorts
in 39 countries, with an additional 17 hotels under development. Hyatt
Hotels Corporation, a separate company, and its affiliates, operate, lease,
and franchise 122 hotels and resorts in the United States, Canada, and
the Caribbean. Reservations or information for any Hyatt Hotel worldwide
can be obtained by calling toll-free in the United States and Canada, 1-800-233-1234,
your local Hyatt Hotel or Worldwide Sales Office, or your travel planner.
Hyatt is accessible on the Internet at www.hyatt.com. |