Hotel Online Special Report

Business Travel Intentions Remain in Doldrums:
YP&B Study


ORLANDO, Fla. � (Jan. 25, 2002) � The predispositions of business travelers remain unchanged since last October, according to the results of a new national business travel intentions survey issued today by Yesawich, Pepperdine & Brown (YP&B), a marketing services firm that monitors the travel habits, preferences and intentions of Americans. 

About one in five (18%) business travelers still say their future business travel plans will be affected by the events of September 11th, almost the same percentage (19%) recorded in similar surveys conducted by Yesawich, Pepperdine & Brown in October and November.  The comparable percentage right after the attacks on September 11th was 33%. 

"It appears that demand for business travel services is recovering more slowly than that for leisure travel services,'' said Peter Yesawich, CEO and president of Yesawich, Pepperdine & Brown.  "This is presumably because the tragic events of September 11th served as the catalyst for many CEOs and CFOs to finally make a decision they had been contemplating for several months prior:  to reduce expenses for business travel."

BUSINESS TRAVELERS
JANUARY TRAVEL INTENTIONS SURVEY
Table 1
Agree Recent Terrorism Likely To Influence My Future Business Travel Plans*
September 12
%
October 11
%
November 15
%
January 14
%
Yes 33 19 19 18
No 67 81 81 82
*Among those who, prior to September 11, intended to take one or more domestic or international
business trips during the next 12 months.
�Denotes statistically significant difference from September 12.


Among business travelers who said their business travel plans would continue to be affected by the terrorist events, about six out of ten (57%) said they would drive rather than fly whenever they could � a decline from the November survey; four out of ten (41%) would take fewer international business trips or cancel a future international business trip (37%).  One out of four (24%) said they would cancel a future domestic business trip.  These percentages were comparable to those recorded on the same measures in the November survey. 

 
On a five-point scale, where 1 equals �strongly disagree� and 5 equals �strongly agree� please indicate the extent to which you agree/disagree with the following statements about your future business travel plans.

 
Table 2
Among The Terrorism Impacted Business Travelers*
Influence Of Recent Terrorism On 
My Future Business Travel Plans
Strongly Agree/Agree:
Sept. 12
%
Oct. 11
%
Nov. 5
%
Jan. 14
%
I will drive rather than fly whenever I can
55
53
69
57
I will fly on U.S. flag carriers (airlines) only
53
52
33�
30
I will take fewer international business trips 
52
59
56
41
I will not travel to specific destinations
52
38
61�
41
I will take fewer domestic business trips 
38
35
42
33
I will cancel a future domestic business trips 
38
27
22
24
I will cancel a future international business trips
NA
NA
36
37
*�Terrorism Impacted� are those who say that the recent terrorist incidents, the war in Afghanistan
and the anthrax situation are likely to influence their plans for future business travel.
�Denotes statistically significant difference from October 11.
NA Not asked.


When asked about their reasons for changing or canceling their future business travel plans, the most frequently cited response was company concerns about the safety of travel (32%) followed by personal concerns about the safety of flying (28%). 

 
You mentioned that you are inclined to cancel or take fewer business trips as a result of the terrorist incidents. Which of the following would best describe your reason for this inclination? 

 
Table 3
Among The Terrorism Impacted Business Travelers*
Reasons For Canceling Or Taking Fewer Future Business Trips**
 
October 11
%
November 5
%
January 14
%
I believe it is not safe to fly
28
29
28
My company has restricted travel because of concerns about safety
21
13
32
I believe it is not safe to travel
18
10
12
Air travel is now too big of a hassle
15
16
8
My company has restricted travel because of concerns about the economy
12
13
16
I am worried about the threat of anthrax
NA
6
0
Other
6
13
4
*�Terrorism Impacted� are those who say that the recent terrorist incidents, the war in Afghanistan
and the anthrax situation are likely to influence their plans for future business travel.
**Among those who strongly agree/agree that they will cancel or take fewer domestic or international
business trips in the future as a result of the terrorist incidents.
NA Not asked.


Have you used the Internet since September 11th to search for promotional fares or rates from any of the following to take a business trip? 

 
Table 4
Used The Internet Since September 11th To Search For Promotional 
Fares Or Rates*
Fares Or Rates For Business Trips On:
November 5

%

January 14

%

Airlines
36
46��
Hotel/motel/resort
30
30
Rental car
13
21��
None
58
48��
*Among those who, prior to September 11, intended to take one or more
domestic or international business trips during the next 12 months.
�� Denotes statistically significant difference from November 5.



 
 

METHODOLOGY

The Travel Intentions Of U.S. Adults IV surveyinformation was obtained through a random digit dialing methodology to identify leisure and business travelers who took a trip of at least 75 miles from home that required overnight accommodations during the past 12 months. The Travel Intentions I survey was conducted on September 12, 2001. The Travel Intentions II survey was conducted during the week of October 8, 2001, after the commencement of U.S. military action in Afghanistan. The Holiday Travel Intentions III survey was completed November 5, 2001. The Travel Intentions IV surveywas developed from interviews with a total of 800 adults during the week of January 14, 2002. The data are representative of the population of all adult business and leisure travelers in the United States. All estimates are accurate to within +/- 3.5% of the true means at 95% confidence. 

The nationally representative survey was taken with 800 qualified U.S. adult travelers during the week of January 14, 2002. All estimates are accurate to within +/- 3.5% at 95% confidence. 

Yesawich, Pepperdine & Brown (YP&B), a unit of Panoramic Communications, is America's leading marketing, advertising and public relations agency specializing in serving travel industry clients.   The company's offices� Orlando, St.  Petersburg (Fla.), Boca Raton (Fla.), New York, Honolulu, Los Angeles, London and Mexico City�serve more than 50 clients worldwide. 
 
 

Contact:
Yesawich,Pepperdine & Brown
www.ypb.com
Will Wellons
407-838-1794
[email protected]

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